A perfect Net Promoter Score! As far as customer satisfaction gets, you literally can't get any better than that. And Creech Import Repair's technical ability is just as good. Two of their four technicians are ASE certified and they have a combined 76 years of experience between them. Don't let the name fool you, they work on Domestic as well as Asian vehicles. Creech is also certified to perform state smog and vehicle inspections. They offer a 5% discount for all new customers on first visit (max $50 in value). Go ahead and find out what makes Creech Import Repair one of our Certified shops.
Creech Import Repair, Inc.
Raleigh, NC 27609 USA
Auto Repair Experience
- Stan Creech, Owner
- Established 1993
- 5 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 85 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
It was good
They treated me right and understood that I couldn't do all the repairs at the time due to money problems, so they worked with me to get the car as good as possible with my price range.
I really appreciated how professional the staff were. My car was repaired in a timely manner. The cost to repair my vehicle was reasonable. I really like my experience at Creech's Imports. Thanks for the great work!
The repair needed was explained to me in detail. The cost for the repair was itemized. I trust the technicians at Creech Automotive to provide mechanical information to keep my 2002 Pathfinder on the road.
Professional staff, quality work!
I always have a great experience at Creech Import. Customer service is wonderful and I never have problems with my car when I leave!
Courteous service every time I visit this shop. Very respectful employees.
I've been a customer for over 20 years and always have had excellent service!
This is the best car repair shop that I have ever used. Excellent in all dimensions.
You take good care of my old truck.
I find their work ethics to be above all others. I would highly recommend them to everybody.
I appreciate that the shop is honest and tells you if you don't need something repaired immediately.
We love Creech and won't take our vehicles anywhere else.
Overall experience was great
I have been coming to Creech Import Repair for many years. I have developed a trust with them to be honest on what repairs are needed.
State inspection and oil change. tech said I did not need to rotate tires due to even wear pattern...saved money.
Car was fixed in a short time.
Great shop, great people. All around great.
I had my car dropped off late on an evening they were not open, the next day they were not open and it was a holiday weekend. Little did I know that Creech would be open on the holiday and called me by late afternoon to explain the issues with the car! Steven was wonderful with explaining everything and very respectful of my limited knowledge of cars and what I ended up deciding to do with the vehicle. I would highly recommend .
Creech is uniquely excellent across all categories of services. They are the only repair shop I've used where I completely trust their advice.
Excellent service. Thank you for standing behind your work. I'll be back.
Always good work
Excellent people, quality work, reasonable prices. They even found a leak on an axle seal that was replaced a year ago and replaced it for free!!
Received excellent advice to help me make decision about repairs. Not pushy just trying to help me based on my requirements.
Creech Import Repair is fantastic. I would not take my car anywhere else.
Took car in because check engine lamp was on. Simple solution for that - new gas cap. Identified two other issues. While there was no pressure to make the repairs, they were things that I felt needed fixing so we went ahead. Overall we are satisfied with the work and the price. The car is about 12 years old and Creech is helping us keep it running well.
Positively the best!
My favorite auto repair shop.
Satisfied as a long time customer...
The guys working on my car did a good job at keeping me filled in on Thursday (the day I dropped my car off) but I didn't get my car back on Friday like I was promised. It was an inconvenience to me since I had expected to have my car before the shop was closed over the weekend but had to make other arrangements for rides. Once I got my car back Monday morning, it did feel a lot better to drive.
Creech's is a very well respected shop. I'll always come here for repairs.
good people that do good work.
This is the only garage in Raleigh that I trust to repair my GMC Terrain.
Great staff, transparent pricing, comfortable waiting room
As always, a professional and quality service.
Although I had to bring the car back a few times, it was a sequence of complicated problems, and ultimately a solution was found.
Intermittent problem not found.
I won't go anywhere else. So thankful for everyone at Creech!
As always, Creech has my overall highest rating possible and this past visit I was in and out even sooner than expected. Thanks Creech.
Creech is a trusted team to repair my car.
I decided to wait for the repair work rather than leave it. They explained the repair time and was complete when they said. I can always confidently schedule my day around their time estimate.
I checked out the Creech website on a whim and took note of the reviews. After some calling around I decided to take my 05 Forester in this past Tuesday with the intent of completing an oil change and replacing a wheel bearing. At the same time I opted to have the shop take a closer look at the 'Roo to see if there were any outstanding issues that I should address.
Long story short, my car needed a good bit of work at a pretty hefty expense by some assessments, but here's the thing.
It genuinely runs as good as it did new.
Stan was able to get me in quickly and despite the extensive work I opted to have done (seals, timing belt, water pump, wheel bearing, etc. etc.) Dan (the mechanic) was able to complete all of this in just short of three days. From the time I dropped off the car to the time I left with the keys Stan was kind enough to email and call me with frequent updates and information. I have since driven the car about 100 miles and I genuinely could not be happier.
To add the finishing touch, as I left...the service adviser (I forget his name!) gave me a key tag for my fifth oil change, free.
Although this was my first visit to Creech and even if it was a pricey one, I will return to them for service. They are trustworthy, comprehensive in meeting your needs and more than fairly priced for excellent work.
Kudos to the whole Creech Import Repair team.
Work was completed in the estimated time as promised.
I always receive quality service at Creech Auto Repair. This trip was no exception. They found several things on my car that needed attention, explained each one and did the work in a timely manner. I had a small problem after the service and they fixed it immediately.
They have always dealt with me very honestly and with tremendous professionalism.
I love these guys. They are very honest in my dealings with them and they have helped me prioritize the repairs that need to be done in an order that I can get the most important ones done when I have the money and put off the others until I can find the money to pay for them.
As always, Creech responded quickly and communicated well. Prices seemed high.
Only repair shop I use for Subaru and Honda.
Work was performed promptly.
Terrific experience as always from scheduling through repair and pickup.
Creech treated me great.
They always give easy to understand options without any pressure for more work than requested.
I think this shop is honest and fair about what needs to be done.
They continue to impress me.
Been going to Creech for a few years now. No complaints and great service.
Outstanding job as always!
Creech is the fist auto shop that I have come across in Raleigh over the last 10 years that I truly feel I can trust to not recommend unneeded services or overcharge. This is really saying a lot because almost all shops indulge in these behaviors to a certain extent. I trust Creech with my vehicles and that says the world of them.
We are extremely satisfied with Creech Import Repair. The employees are courteous, trustworthy and very knowledgeable. I highly recommend them for all of your auto repair needs.
Been going to Creech for years because of the great customer service and fair pricing. Would definitely recommend them to others.
Creech went above and beyond -- excellent, personal service at a great price. I should have been coming here for years! The whole family is now going to Creech and I'll actively be referring friends. Thanks for the great work.
I went in mainly for an oil change/maintenance and to get my tire pressure up to speed, but the mechanic went above and beyond by inspecting my entire car and letting me know what is happening to it and what I should do, and when. He caught that one of my tires was really running thin, and heavily encouraged me to get it changed within the next day, whether there or at another store. I really appreciated that! Always great service.
Good experience as always.
Creech always does the finest of work.
Brought my car back to life!!
Honest, knowledgeable mechanics and service technicians who care about their customers!
Quick, consistently good.
They always do good work, we always trust these guys. When skilled professionals do honest work and don't try to milk the customer, that's how you keep customers for decades.
Pricey, but good experience.
Good prices,excellent customer service, reliable,honest and trustworthy.
Always trust their work & recommendation.
I enjoyed the experience at Creech. They were friendly and answered all my questions. I would definitely come back.
Did what I asked and on time. I will use Cheech Import Repair in the future.
Excellent service technicians. They were able to diagnose a heating problem that Crossroads Infinity couldn't figure out correctly.
Kind and responsive staff. So far, so good.
Always good. Hard to fix a horn on a 2000 Tundra, but of course, Creech did it!
Always a comfortable experience. Easy to work with and very trustworthy.
I have found that Creech is an excellent shop. Excellent communication, no pressure attitude. They understand that repairs are expensive and do their best to minimize this by explaining what needs to be done right away and what can wait a bit. A+ shop.
Creech Import Repair has earned my trust. Not something easy to do.
Creech Import Repair is the best place I've ever brought my car to for repairs and maintenance.
I experienced courteous, professional people at all levels. Very satisfied with Creech Auto Service.
Inspection was done and only took 15 minutes!
I really appreciate Creech Import Repair!
Great job, even better than hoped for.
It was everything I hoped it would be.
I feel like work I get done by Creech will be done well... their labor prices may be a little higher than other shops, but it's worth it for good quality work!
Excellent customer service and really nice people.
I just love, love these folks! if I have an emergency they will do their darned best to help me keep being on the road.
I have bring two cars recently to the shop to diagnose an oil leak issue. None of the diagnosis is what I expected. But the way they did it and the problems they did fix along the way have shown Creech are really professionals and treat their customer with care and respect.
1st Visit/Repair: Will return for any future issues for my 16 year old SUV.
Creech Repair continues to be an island of trust and integrity in my view. They go the extra distance to insure my complete satisfaction with the work necessary . They strive to do their work correctly the first time at the price discussed.
Jordan helped me with my service and I was very pleased.
A friend told us about your shop and since then we have always been satisfied with your work. We have never found another shop as honest and fair as yours.
First visit experience was excellent. I would definitely recommend to others and bring return business as needed.
I was disappointed that I paid for a new gas cap and when I got gas, I noticed that the old gas cap was still on there.
I love Creech!
Friendly, fair, and knowledgeable.
Excellent service in the time frame promised. Friendly, knowledgeable people. Nice, clean waiting room offering free snacks and drinks.
Excellent as usual.
This shop was all I will expect when I take my car to get fixed. They explained what they was gonna do and the price as well. Told me if i have additional problems to bring it back and a diagnostics test will be performed at a pretty reasonable price. I will go back if i need to.
I think that even though I may feel they are priced higher than other garages, they have always been fair, honest, and will tell you weather you need the work or not and I know that when I drop off my vehicle the work gets done correctly.
Professional Service provider.
As always - honest, fair and expedient - never been anything less !
Good work, done in a timely manner.
Stan's crew are the best!
Great service and fair.
As always Creech gave me options and suggested priorities so I could determine what would be done. They are some of the finest people I've ever met!
Creech has is an honest and reasonable auto repair facility. I trust Creech we have used them for years as have and do many of our friends and colleagues. A great family owned and run, well respected and ethical business.
Excellent work all the time.
I have been taking my car to Creech for years. They are always honest, respectful, and do a wonderful job! I always get a complete explanation and every time I drive away my car drives like a dream! Love these folks!
Came in for an oil change and got a free safety inspection, which revealed the need for new tires and brake pads. Thanks!
I have been able to rely on Creech for honest assessments of my van's needs for at least 7 or 8 years now. Creech was one of the main factors I took into consideration when I was finally able to purchase a new vehicle. My 2016 Mazda CX5 will only be serviced at Creech!
Quite simply, they exceed expectations. I have never been to a better shop.
I am highly satisfied with Creech both for the quality of work and the employees. They are professional and easy to talk to.
Very honest service!
It was fine.
This is an excellent family business that knows how to treat their customers. Fair pricing, nice
living room setting to wait for your car repair and now they also have a loaner car should your car need extensive work. Would highly recommend this company to anyone.
We have been customers of Creech Import Repair for 20+ years and wouldn't think of going anywhere else!! They are honest, ethical, kind and do outstanding work.
I was extremely satisfied on my last visit. The staff is great at explaining what needs to be donate my car. I actually enjoy bringing my car for service!
Shop is amazing, they're like family. They always go above and beyond!
I would not take my cars anywhere else.
Great shop, I would recommend them to anybody.
They are wonderful people and they are really good. You know how you go to a place and they treat a woman like they are stupid, they don't do that there. They are very knowledgeable and very professional.
Extremely honest, if they can save you money they will. It is always your decision, they will let you know if anything needs done. They don't do any work that doesn't need done. They don't try to up-sell you.
I would recommend them and they seem honest to me.
They have always taken excellent care of me.
They don't do too much repair of European automobiles.
I have never been disappointed in the 7 years with my service at Creech Import Repair. I would recommend Creech Import Repair to anyone that is uncertain about the service they are receiving from their service provider. With Creech Import Repair I never have to worry or hesitate in my decision to have my car serviced there. I am very very pleased. Creech Import and staff are outstanding people.
It's like taking it to your dad's, they are looking out for their customer's, they are a little expensive but not as expensive as someone trying to scam you. They get the job done.
I have always been satisfied with their work.
Creech import has done all the work and we are very pleased with their service. Nobody else will work on it except for him. All I know is that he's the best mechanic in the area and he's done work for many years.
I've been a customer there more than 10 years.
- High quality repair
- Guaranteed fair prices
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- Current expert training
- Warranty on repairs
- Great customer service