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Creech Import Repair, Inc.

1818 St. Albans Dr # 106, Raleigh, NC 27609 Map & directions

Call Now: (919) 813-7305

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About Creech Import Repair, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
98
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

A perfect Net Promoter Score! As far as customer satisfaction gets, you literally can't get any better than that. And Creech Import Repair's technical ability is just as good. Two of their four technicians are ASE certified and they have a combined 76 years of experience between them. Don't let the name fool you, they work on Domestic as well as Asian vehicles. Creech is also certified to perform state smog and vehicle inspections. They offer a 10% discount for all new customers, so go ahead and find out what makes Creech Import Repair one of our Certified shops.

Message from the Shop

Family owned and operated since 1993. Providing expert service for Asian and Domestic repairs and maintenance. We offer a 10% off your first visit for giving us a try. Our warranty is 24 months/24,000 miles on parts and labor from coast to coast. Be sure to mention you found us on Repairpal.com. Read all our glowing reviews online or visit our website at......
www.creechimport.com
Reputation website http://www.demandforce.com/auto/creechimport
Or visit us on Facebook or Twitter.
We look foward to hearing from you.
www.Twitter.com/CreechImport
www.Facebook.com/CreechImport

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Parts/Accessories Service Guarantee Shopping Nearby Towing
Warranty Accepted Wireless Internet

Customer Reviews 11 verified reviews (24 total)

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Creech Import Repair, Inc.
Verified Customer
January 10, 2012

It's like taking it to your dad's, they are looking out for their customer's, they are a little expensive but not as expensive as someone trying to scam you. They get the job done.

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Creech Import Repair, Inc.
Verified Customer
January 19, 2012

They are wonderful people and they are really good. You know how you go to a place and they treat a woman like they are stupid, they don't do that there. They are very knowledgeable and very professional.

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Creech Import Repair, Inc.
Verified Customer
January 18, 2012

Extremely honest, if they can save you money they will. It is always your decision, they will let you know if anything needs done. They don't do any work that doesn't need done. They don't try to up-sell you.

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Creech Import Repair, Inc.
Verified Customer
January 17, 2012

They have always taken excellent care of me.

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Creech Import Repair, Inc.
Verified Customer
January 10, 2012

I have never been disappointed in the 7 years with my service at Creech Import Repair. I would recommend Creech Import Repair to anyone that is uncertain about the service they are receiving from their service provider. With Creech Import Repair I never have to worry or hesitate in my decision to have my car serviced there. I am very very pleased. Creech Import and staff are outstanding people.

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Creech Import Repair, Inc.
Verified Customer
January 09, 2012

I have always been satisfied with their work.

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Creech Import Repair, Inc.
Verified Customer
January 09, 2012

Creech import has done all the work and we are very pleased with their service. Nobody else will work on it except for him. All I know is that he's the best mechanic in the area and he's done work for many years.

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Creech Import Repair, Inc.
Verified Customer
January 09, 2012

I've been a customer there more than 10 years.

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Creech Import Repair, Inc.
Verified Customer
January 25, 2012

Great shop, I would recommend them to anybody.

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Creech Import Repair, Inc.
Verified Customer
January 17, 2012

I would recommend them and they seem honest to me.

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Creech Import Repair, Inc.
Verified Customer
January 16, 2012

They don't do too much repair of European automobiles.

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Creech Import Repair, Inc.
April 05, 2011

The most honest repair shop I've ever experienced. Took my Buick in for what I thought was going to be a very expensive transmission/brake repair. After doing a complete diagnostic review, Steven said they simply needed to reset the codes on my car and now I no longer have any warning lights come on. The performance of the vehicle never seemed to change, but it worried me a lot that I needed something expensive done. "Thanks" doesn't say enough for being so honest at a time I truly expected to spend a lot of money. I'll be recommending you to everyone I know.

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Creech Import Repair, Inc.
May 04, 2010

GREAT customer service. They do the job right the first time. I'll never take my car anywhere else.

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Reply from Creech Import Repair, Inc. -  CreechImportMay 10, 2011 07:53

We appreciate your kind words and patrionage. We always enjoy seeing you and servicing your vehicle. And thanks for the donuts!!!

Creech Import Repair, Inc.
March 06, 2013

My girlfriend was stressed out over her car needing repairs and I wasn't happy myself due to the fact...I let a Family Friend work on her car, well big MISTAKE !!! We wasted alot money and time dealing with dude because he didn't fix the car properly and my old lady called me when she was stuck on the side of the road in Durham,NC. I asked around and everybody I spoke with said Creech Import repair was one of the best if not thee best shop in the Raleigh area, Well I also did my own research and after talking to them and getting my girlfriends car taken and serviced there. I am so glad and thankful they handled their Business!!! I found a new Shop I can trust and also cares about treating the customer right!! I HIGHLY RECOMMEND CREECH IMPORT REPAIR !!! And if somthing goes wrong with my Toyota 4 runner(KNOCK ON WOOD)Then Creech's is the Auto repair shop that's gonna get my hard earned money! THANKS AGAIN STAN&TEAM !!!!

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Creech Import Repair, Inc.
January 24, 2012

Stan and the guys have always taken great care of my 1999 Isuzu Amigo. It now has over 156,000 miles on it and runs like I first bought it. I keep going back to Creech because they're like having a friend or family member to go to. Always honest, never overcharging, and tell me when I don't need a service to help me save money.

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Creech Import Repair, Inc.
April 04, 2011

Had my Toyota Tundra in for general maintenance and a check engine light.
I didn't feel pressured into buying "other" services, just what was needed. Steve explained what was going on with the Check engine light and went over the maintenance due that Toyota recommended per mileage.
Great, honest shop. Highly recommended. A+

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Creech Import Repair, Inc.
November 30, 2010

The Creech Team has been on my side for 15 years and has never let me down. They are honest and hard working. Good people, excellent mechanics.

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Reply from Creech Import Repair, Inc. -  CreechImportDecember 03, 2010 08:21

Thanks Sharon for the many years of trust and friendship. We always look foward to seeing you and keeping your Isuzu safe and reliable.

Creech Import Repair, Inc.
July 12, 2010

Creech took the time, when no other shop seemed to care, took the time to listen to my unusal problem. By taking the time to LISTEN, they were able diagnose and fix my car. I've found my shop for life. Highly recommended.....

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Creech Import Repair, Inc.
April 30, 2010

I have 93 gmc pickup truck that creech import has been servicing for the last nine years. Always been friendly, and honest about needed repairs to my truck. Always stand behind their work if ever have an issue.

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Creech Import Repair, Inc.
April 30, 2010

I have an '05 Toyota Camry that was having some problems. I took it to the dealer, big mistake because 3 trips later the car still wasn't fixed. I brought the car to Creech and had it fixed RIGHT in the same day! I highly recommend Creech to anyone looking for a friendly, knowledgeable, no hassle auto repair shop!!!

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Creech Import Repair, Inc.
April 30, 2010

Very friendly and honest. They repaired my Toyota Highlander and did a great job at a reasonable price. I highly recommend Creech, and have already referred several of my friends to them. Their lobby is very spacious and clean. They even have a separate kids play room!
A+

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Creech Import Repair, Inc.
Malc.
May 12, 2014

We took our 2005 Saturn Vue to Creech for repairs. We told them we had to drive cross country for a family emergency, now there are other shops out there that treat this a money making statement. Not Creech they told us what needed repairs and gave us a quote which was far less than expected.

We had to come back the next day as a part wasn't in and when I saw the second quote I told the guy he had made a mistake and showed me the trade price, I couldn't beleive how low it was.

Creech Import Rapairs is one place that will NOT rip you off and gives excellent work at a very fair price. They now have a new happy customer we'll not trust anyone else to work on our car.

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Creech Import Repair, Inc.
June 04, 2010

Bought a Jasper rebuilt transmission with 3 year 75,000 warranty --- 6 transmissions ago! Jasper replaced each of them at no cost, but in the end they were also no good. Stan stood behind me. I got my money back from Jasper and have had my transmission rebuilt locally. Stan covered the cost of anything above the original transmission. Now I should be able to put Jasper behind me and enjoy my Trooper!

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Reply from Creech Import Repair, Inc. -  CreechImportDecember 03, 2010 08:23

Thanks DLZ for your patience with this repair. I'll give credit to Jasper for standing behind their product to the end. And customers like you make our job alot easier also.

Creech Import Repair, Inc.
May 14, 2010

I have been a customer of Creech Import for over 15 years & have never been unhappy with their work or professionalism. I trust them completely & never hesitate to recommend them to friends.
They helped me keep my last Isuzu reach over 250k miles & I plan for them to help me do the same for the Toyota Highlander that I replaced it with.
If you are in need of an honest independent auto repair do not hesitate to call Creech!

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Reply from Creech Import Repair, Inc. -  CreechImportDecember 03, 2010 08:29

Vehicles are a bad investment but a necessity like utilities. Getting maximum mileage increases the value of a vehicle overtime, giving the most return on investment. Of course all vehicles at some point reach a point where an expensive repair just wouldn't make sense, and that's part of our job is advising you as to when we've reached that point.
Thanks for the kind words.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(919) 813-7305

Auto Repair Experience

  1. Stan Creech, Owner
  2. Established 1993
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 85 Years of Car Repair Experience