My power steering went out and battery light came on while driving last week. I pulled over and shut engine down. Opened hood and saw belts loose or off. Drove approx. 1/4 apparently they had removed this bolt then and claimed it was already broken but had enough treads left to reuse along with some lock tite. After pulling in I turned engine off and told mechanic what had just happened. Little while later he started my car and drove it under a bay to look at problem then restarted with second guy under hood. A piece of metal flew out and hit the guy so they shut it down and told me what happened. The next day I was told they found the broken off crank bolt under the vehicle and that the treads in crankshaft had been damaged beyond repair. They think I will need a new crankshaft or rebuilt engine. They are saying no liability on their parts since bolt had been broken two years earlier when they replaced a timing gear that had broken. I believe they did not properly inform me then or now and they should assume part or all the liability to repair my vehicle.
Crankshaft pulley bolt broke off in shaft. Shop says treads in crank damaged. on 2001 Mitsubishi Montero Sport
by mzornig in Asheville, NC on February 02, 2012
1 answer 1 comment
ANSWER by dandd , February 02, 2012
It all depends on what type of warranty they gave you with the previous repair. Did they guarantee the work for how ever many miles/months etc. ?
COMMENT by mzornig , February 02, 2012
Not anything on their invoice. I will check on that. Thanks for the response.