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Crankshaft pulley on 2001 Chevrolet Impala

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I have removed the bolt on the crankshaft, but have failed to be able to remove the crankshaft.
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yes I bought that special puller, but after removing the bolt, the crankshaft still will not come off. The book says I should be able to remove it with my hands, but I can't. What can I do? Thanks!!