The situation I was in was one of dire straits due to the complete lack of consideration and product backing by Kia motors, one crank shaft pulley bolt snaps and the 2004 Sorrento was useless with just 69000 miles on it, so much for the 10 year, 100000 mile warranty. Question is how many times has this occur and is it a engineering error?
Crank shaft pulley bolt broke how may has this happened to? on 2004 Kia Sorento
Asked by for the 2004 Kia Sorento
ALOT !! KIA will usually NOT cover it because they replaced the faulty bolt as a recall in 07. I've heard of countless owners where the bolt has broken three times. Mine broke at 79k but I discovered that the bolt was gold and not silver as the replacement bolt should be. I was able to get the dealer to cover it since they claimed they had done the recall years ago. But unfortunately they did such a horrible job on my car that it is ruined and broke down the next day. I ended up paying for the repairs. Some people have gotten it covered but I guess they were lucky or the dealer covered it under the crankshaft and not the bolt.
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Crankshaft bolt just broke yesterday and the car has 77,00 miles on it. Sent to the dealer and he acts like this is something new he has not heard of. I told him it is all over the Net. He said it would not be part of the 100,000 warranty and that I will have to pay for repairs. Has anyone had this issue fixed by dealer after the fact and the dealer paid for repairs?
Traded the Sorento in as is lost $4000 but no one would guarantee the work, Kia said it was a none covered part. I will never but another from thing from them and tell my story OFTEN to anyone who is going to buy a car, SUV or anything else.
Traded the Sorento in as is lost $4000 but no one would guarantee the work, Kia said it was a none cover part. I will never but another from thing from them and tell my story OFTEN to anyone who is going to buy a car, SUV or anything else
This was the subject of a recall. I had mine replaced free at a dealer. Don't have the recall # handy and don't now if they cover any damage but you would have a strong argument based on the recall facts.