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CPR Automotive

1341 S Bragaw St, Anchorage, AK 99508 Map & directions

Call Now: (907) 341-3082

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About CPR Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
88
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

CRP Automotive has been serving the community of Anchorage since 2000. Bill Hancock, the owner, prides himself on treating his customers like family. This RepairPal Certified auto shop employees experienced, ASE Certified Technicians who have invested in keeping up with the latest industry trends and technologies by attending ongoing training. Bill has equipped his staff with some of the industries best automotive tools and computer diagnostic equipment needed to perform professional repairs. They are capable of professionally executing a range of repairs from wheel alignment to complex computer diagnostic problem. They confidently back their work with a 12-month/12,000-mile warranty.

Auto Makes We Service

Acura Audi BMW
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Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

AAA Member Discount Early Bird Dropoff

Customer Reviews 22 verified reviews

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CPR Automotive
Verified Customer
September 05, 2013

I've been going there for years. They always fix the problem and I've never had a problem with the service. It gets done quickly.

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CPR Automotive
Verified Customer
September 11, 2013

Their price are good, but I got another problem so I left.

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CPR Automotive
Verified Customer
September 09, 2013

I called and needed help, I needed a fuel change. They took some of the cost off because I had some of the parts. I've got no complaints.

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CPR Automotive
Verified Customer
September 05, 2013

They were friendly. They are pretty knowledgeable.

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CPR Automotive
Verified Customer
August 30, 2013

Great service, they were quick and didn't make any repair without discussing it with me first

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CPR Automotive
Verified Customer
August 28, 2013

They were very forthright. They talked to me about what they did unlike a dealership where you talk to a guy with a clipboard not the mechanic.

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CPR Automotive
Verified Customer
August 27, 2013

The repairs were explained to me, they asked if they can proceed with what they found

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CPR Automotive
Verified Customer
August 21, 2013

They are honest and they don't try to cheat you, and they do good work.

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CPR Automotive
Verified Customer
August 20, 2013

They fixed the car and it is running great. No more issues after they repaired the problem so I stopped going to Midas after because of that reason. I think they screwed up my car and it looks like CPR automotive took care of my car and I have no issues there. Well, and they don't overcharge. They don't overcharge for services for things that I don't need in my car. I think Midas screwed my car up so I'm never going to them again.

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CPR Automotive
Verified Customer
August 15, 2013

They always get me in on time. They know me and know I will pay on time. The mechanics know what I expect, and when I pick it up it is done.

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CPR Automotive
Verified Customer
August 01, 2013

He knows what he is doing. I've known Bill for ten or twenty years. He has never screwed me over.

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CPR Automotive
Verified Customer
July 23, 2013

They lie- said we had a major leak in our A/C and wanted a substatial amout to begin work. We ended up doing the work ourslves- recharge and THERE WERE NIL, ZERO, NO LEAKS. Them guys were, from our perspective- on the take, out to take us to the cleaners.

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CPR Automotive
Verified Customer
July 18, 2013

The service was prompt, customer service was very friendly and outgoing, and the vehicle was done in two days.

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CPR Automotive
Verified Customer
July 12, 2013

Billy solved problem quickly & not a high bill. I felt he was being honest about repair, he could have claimed more was wrong. I had out of town company & having my air working made them much more comfortable!!

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CPR Automotive
Verified Customer
July 03, 2013

Quality work, friendly staff, and excellent communication about the status of my vehicle through out the process

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CPR Automotive
Verified Customer
July 01, 2013

CPR Automotive took care of me. I took it in to Bill and he took care of the car.

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CPR Automotive
Verified Customer
June 20, 2013

Good all around service

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CPR Automotive
Verified Customer
June 18, 2013

I trust them!

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CPR Automotive
Verified Customer
June 12, 2013

It was recommended by Midas to come to CPR Automotive because they could not fix it and CPR did and I was on my way.

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CPR Automotive
Verified Customer
June 11, 2013

They were good and timely.

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CPR Automotive
Verified Customer
June 10, 2013

They did the job, they did it pretty fast. The price was reasonable.

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CPR Automotive
Verified Customer
May 17, 2013

Great service

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
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  • Happy customers
Hours of Operation
Mon - Fri:9:00am to 6:00pm
Call Now:

(907) 341-3082

Auto Repair Experience

  1. Bill Hancock , Owner
  2. Established 2000
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 97 Years of Car Repair Experience