Mark Hermann is the heart and soul of Country Auto Care and Tire Center, which has been serving the Windsor, Connecticut area since 1979. With over a decade of experience and tenure at Country, Mark is the manager and service writer. With four technicians (two of whom have 25+ years in the business), you can see why Country received such a high score in the Technical Ability section of our certification process. Offering a 12-month/12,000 mile warranty on all repairs, Country also offers a shuttle service, loaner car, and free WiFi as a convenience to their customers.
Country Auto Care & Tire Center
Windsor, CT 06095 USA
Auto Repair Experience
- John Yeakley, Owner
- Established 1979
- 4 Auto Repair Mechanics on Staff
- 2 ASE Master Auto Technicians
- 78 Years of Car Repair Experience
- Check Engine Light
- Collision Repair & Paint
- Mobile Repair
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Child Friendly
- Early Bird Dropoff
- Heated Waiting Room
- Loaner Car
- Rental Car
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Send time I've had a nail stuck in my tire. I called one hour before they were to close before the big nor'easter and he said 'coming up'. I sent my husband and tire fixed in 15 minutes. Thanks for saving me...again!!!!!
I appreciate the time Mike took to explain and fix the problem.
I will go to them for everything. If they can't do it, they will point me in the right direction. I once brought a car in there by flat bed. Long story short, they looked at it and said, 'no cost! Bring it back to VW.' It worked out and since then I tell everyone I know.
I had 4 tires for a project Buick that needed replacing. Country Auto took them right in and had them ready for me in no time and I was able to pick them up during my lunch break. Clean shop, nice guys, and very helpful.
Will use them again in future
Prefer not to say anything at this time.
Mark & John are very pleasant to work with. They know their stuff and they provide a clean and safe environment.
charges for diagnosis should be lowered when the repair is done.
great service & fair price
I will always go to John and Mark for my auto needs and repairs. THEY ARE THE BEST !!!!
Check engine light and reduce power light. Was taken care of promptly.
See you later this year
As always I was treated like family.It's peace of mind to have a reputable place to bring your car.
Terrible would never come here again after been coming for 2 years
Good work, but had to wait until the next day.
Parts are marked up way too much. Sometimes 5 times what they would cost at a dealer.
Although it took longer than expected, they called me and explained why they needed another day to ensure that they are doing the best repair possible.
Great service and price!
The repair was done quickly at a good price.
Country Auto's team are honest, thorough, professional, and very accommodating. I'll never take my cars anywhere else.
Very pleased woo recommend to others. Already have d
Great service and excellent customer service on the phone and in the shop.I had to come early and they made it work.Thank you so much!.
Mark was able to fit me in when I drove up with a flickering oil light. They diagnosed the problem and replaced the part and had me back on the road in under 2 hours.
Very convenient for me.
In a word, terrible. I brought my car in to get 4 new tires. One of the tires was put on with a manufacturer's sticker on the inside of the tire, so it didn't make a good seal with the rim. This should be something that gets checked whenever a tire gets put on, as I have heard from other people who have had the same problem. When you backed my car out of the bay, you damaged the antenna on the roof of my car, and you then needed another day to order and install the replacement. You asked if I needed a loaner car. I went out of my way to ask my brother-in-law if I could borrow his car for another day, and I don't feel that you expressed appreciation for me going out of my way to help you. I picked my car up the next day. No monetary compensation was offered for the 2 times I had to bring the car back (first was because I thought 1 tire was just never inflated properly, second was because I realized it had a slow leak) nor for the extra day you kept my car an extra day to replace the antenna you damaged. At a minimum you should have offered to waive the charges on the oil change I had done at the same time, or offered me a coupon for some amount off future service. I only hope that the new antenna, which doesn't have a solid seal like I see on every other Toyota, doesn't cause a leak or rust.
Well when I went in to get some work done they did a diagnostic on my car and was able to fix another problem that i wasn't aware of and the recent shop i have been to never done that and the work was diligent and quick an I like that they even offer me a car to get to and from work most to all shops doesn't do that an I'll be getting my work done there from now onward
I had a fantastic experience at Country Auto Care and Tire Center, and recommend it highly.
I am very satisfied with the service.
Highly competent and professional repair shop
I love taking my car here. They really know their stuff and have excellent customer service. I recommend Country Auto to all of my friends and colleagues.
Great Customer service year after year.
Hardworking, honest company
Shop addressed all issue comprehensively. Service was timely, with staff being responsive to all concerns. Would highly recommend shop and it my current service provider.
Everything went fine.
Repair work was done well and in a timely manner.
The team is very friendly and they take good care of your vehicle.
I've been using Country Auto for several years and the service is always excellent.
They are the best around. The service is great.
They quoted me an oil change to be 40 dollars, but I had to pay 80 dollars because they used a different kind of synthetic oil, that I didn't know they would have to use. It doubled the cost.
I've dealt with them for a number of years now, and I have one other vehicle they have been taking care of since I've owned both vehicles. I recommend them to other family members for tire and auto repair.
Country Auto Care did a great job fixing the AC on my car. They listened to what my husband and I had to say about what we had already done and went from there. The price was reasonable and they had it ready before the end of the day!
The only thing that would have made the service better was getting a call from the shop to inform me my car was ready to pick up. I rememberd about 15 minutes before the shop closed & called and was informed that my car was ready. I felt I had to ask them to stay open since I wouldn't get there before they closed. They did (which was great!) but a call ahead of time would have been preferred.
Staff is very professional and courteous.
Very professional shop with excellent follow thru.
This is an honest shop.
Mark & john & JB are excellent, honest & professional.
Country Auto Care staff always goes above and beyond to provide the best service and they do their best to explain things in layman's terms. Always warm and friendly.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service