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Cottman Transmission and Total Auto Care

11780 Holly Auto Center Lane, Waldorf, MD 20601 Map & directions

Call Now: (240) 257-0107

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About Cottman Transmission and Total Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
83
Tools & Equipment (?)
87
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Cottman Transmission and Total Car Care was established in 2003 and has been serving Waldorf and the surrounding community ever since. The staff at this facility is very experienced with the average technician having 23 years or more! This RepairPal Certified shop is a qualified transmission repair facility. Their technicians have taken many professional classes in advanced transmission diagnosis and repair. An investment has been made is some of the industries best automotive tools and computer diagnostic equipment available to ensure accurate professional repairs are make to your vehicle. These repairs range from transmission repairs to major and minor service and repairs. All work is backed by a 12-month / 12,000-mile warranty with some transmissions repairs offering a wider range of warranty options. For your convenience early bird drop off and a clean comfortable waiting area with wireless Internet is available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

Check Engine Light Diagnosis Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Early Bird Dropoff Financing Free Estimates Heated Waiting Room
Open Saturday Se Habla Espanol Wireless Internet

Customer Reviews 21 verified reviews

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Cottman Transmission and Total Auto Care
Verified Customer
October 25, 2013

My problem has not been fixed yet.

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Cottman Transmission and Total Auto Care
Verified Customer
October 30, 2013

For being a transmission place they do everything. They can do it all there. The guy that worked there helped me out a lot. He told me a lot about Ford that I wouldn't have noticed. He is honest, and knowledge about the vehicle that I brought there.

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Cottman Transmission and Total Auto Care
Verified Customer
October 30, 2013

The service provided was very excellent.

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Cottman Transmission and Total Auto Care
Verified Customer
October 24, 2013

They are always willing to explain everything and follow up with a great job.

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Cottman Transmission and Total Auto Care
Verified Customer
October 24, 2013

The staff went above and beyond and continue to do so.

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Cottman Transmission and Total Auto Care
Verified Customer
October 22, 2013

Good customer service. Doug told me exactly what was wrong.

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Cottman Transmission and Total Auto Care
Verified Customer
October 14, 2013

Doug the manager was very thorough and helpful with the diagnosis of my vehicle.

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Cottman Transmission and Total Auto Care
Verified Customer
October 11, 2013

They were very friendly and everything was very fine. It was reasonably priced.

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Cottman Transmission and Total Auto Care
Verified Customer
October 01, 2013

Good quality service. Their prices are reasonable. Fast repair.

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Cottman Transmission and Total Auto Care
Verified Customer
September 19, 2013

Great service and personal service.

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Cottman Transmission and Total Auto Care
Verified Customer
September 13, 2013

Service Manager was extremely helpful, and accommodating to our circumstances. Friendly, and courteous.

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Cottman Transmission and Total Auto Care
Verified Customer
September 03, 2013

What they did for me was good.

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Cottman Transmission and Total Auto Care
Verified Customer
August 30, 2013

They didn't fix it. It still works the same, it still makes the noise, the light's still on. I called them back because at the time I was able to go there they were not open, which is fine. I tried to call back, they didn't call back. They said if the light was still on to go back to the shop, they didn't fix it. I mean they were very nice and helpful, it's just the car is still not working.

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Cottman Transmission and Total Auto Care
Verified Customer
August 29, 2013

They were very kind to me, kept me involved with what was going on and did really good work! I've actually already recommended them to a couple of people so I think they were really good. They were certainly reasonable. When it came to the transmission they looked at all the options for me.

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Cottman Transmission and Total Auto Care
Verified Customer
August 26, 2013

I needed transmission work, the result was excellent.

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Cottman Transmission and Total Auto Care
Verified Customer
July 25, 2013

Doug and his team have given me excellent service on 3 of my vehicles.

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Cottman Transmission and Total Auto Care
Verified Customer
July 03, 2013

The estimate of service required was on point with no surprises and problem was corrected

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Cottman Transmission and Total Auto Care
Verified Customer
June 14, 2013

I had work done and 2 weeks later, while on a road trip, about 350 miles from Maryland, found out that I was leaking transmission fluid, about a quart low, out of the parts that were replaced by Cottman. On top of spending $600 on repairs the original time from Cottman, I had to spend an additional $100 to repair the work.

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Cottman Transmission and Total Auto Care
Verified Customer
March 21, 2013

The excellent customer service prvovided by the service manager and his knowledge of automobiles impressed me.

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Cottman Transmission and Total Auto Care
Verified Customer
February 23, 2013

The service is excellent

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Cottman Transmission and Total Auto Care
Verified Customer
February 15, 2013

Good service

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(240) 257-0107

Auto Repair Experience

  1. Ken Barker, Owner
  2. Established 2003
  3. 4 Auto Repair Mechanics on Staff
  4. 107 Years of Car Repair Experience