The service provided was very excellent.
For being a transmission place they do everything. They can do it all there. The guy that worked there helped me out a lot. He told me a lot about Ford that I wouldn't have noticed. He is honest, and knowledge about the vehicle that I brought there.
My problem has not been fixed yet.
The staff went above and beyond and continue to do so.
They are always willing to explain everything and follow up with a great job.
Good customer service. Doug told me exactly what was wrong.
Doug the manager was very thorough and helpful with the diagnosis of my vehicle.
They were very friendly and everything was very fine. It was reasonably priced.
Good quality service. Their prices are reasonable. Fast repair.
Great service and personal service.
Service Manager was extremely helpful, and accommodating to our circumstances. Friendly, and courteous.
What they did for me was good.
They didn't fix it. It still works the same, it still makes the noise, the light's still on. I called them back because at the time I was able to go there they were not open, which is fine. I tried to call back, they didn't call back. They said if the light was still on to go back to the shop, they didn't fix it. I mean they were very nice and helpful, it's just the car is still not working.
They were very kind to me, kept me involved with what was going on and did really good work! I've actually already recommended them to a couple of people so I think they were really good. They were certainly reasonable. When it came to the transmission they looked at all the options for me.
I needed transmission work, the result was excellent.
Doug and his team have given me excellent service on 3 of my vehicles.
The estimate of service required was on point with no surprises and problem was corrected
I had work done and 2 weeks later, while on a road trip, about 350 miles from Maryland, found out that I was leaking transmission fluid, about a quart low, out of the parts that were replaced by Cottman. On top of spending $600 on repairs the original time from Cottman, I had to spend an additional $100 to repair the work.
The excellent customer service prvovided by the service manager and his knowledge of automobiles impressed me.
The service is excellent