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Cottman Transmission and Total Auto Care

(602) 371-1667

12445 N Cave Creek Rd, Phoenix, AZ 85022

Overall Score

Hours of Operation

Mon - Fri:8:00am to 5:00pm
Sat:9:00am to 4:00pm
Sun:9:00am to 3:00pm

Message from the Shop

Cottman Total Auto Care and Transmission is a full service facility for your car, truck or RV. We maintain an expert staff to perform all repair and maintenance to your vehicle.

Whether it's your transmission, brakes, power windows, or a routine oil change, we'll help you get the best performance from your vehicle. And with our standard 2-year warranty on most repairs, you can have confidence in the service you receive at Cottman.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Early Bird Dropoff Financing
Free Inspection Gas/Diesel Open Saturday Open Weekends
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews (36 reviews)

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Cottman Transmission and Total Auto Care
Verified Customer
October 08, 2013

I took it in to get an estimate to have the work done. They gave me a fair estimate. When the work was done it was below the fair estimate. They did some extra work for me.

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Cottman Transmission and Total Auto Care
Verified Customer
October 07, 2013

Except when waiting, I like their service. They are very good to me. I have been with them for two years. I have not had any problems.

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Cottman Transmission and Total Auto Care
Verified Customer
October 02, 2013

They were quick and efficient.

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Cottman Transmission and Total Auto Care
Verified Customer
October 02, 2013

They were very efficient and thorough on the car.

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Cottman Transmission and Total Auto Care
Verified Customer
October 02, 2013

I got there and dropped off the car and they did the work. The car took longer because they could not get the part. The car runs good.

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Cottman Transmission and Total Auto Care
Verified Customer
October 01, 2013

My other car had over $5,000 dollars of work on it and I'm not happy about it. On my 2004 Pontiac Grand Am was put in the shop and it's still not fixed the way I expected it to be fixed.

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Cottman Transmission and Total Auto Care
Verified Customer
September 29, 2013

They gave me an honest quote. They fixed my car and I was back on the road. I was traveling and out of state.

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Cottman Transmission and Total Auto Care
Verified Customer
September 27, 2013

They give me great customer service in a timely manner.

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Cottman Transmission and Total Auto Care
Verified Customer
September 27, 2013

They are very honest, prompt, and pleasant to work with. They have just done good for me. They are very accommodating.

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Cottman Transmission and Total Auto Care
Verified Customer
September 24, 2013

They are honest and they do what they say they will do. We have used cars and they always give us a good estimate. They are very easy to work with.

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Cottman Transmission and Total Auto Care
Verified Customer
September 24, 2013

They're very nice, they get down to business and tell you what's wrong. They don't mess around.

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Cottman Transmission and Total Auto Care
Verified Customer
September 23, 2013

They explain things well. They are very nice. It never takes too much to fix my car.

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Cottman Transmission and Total Auto Care
Verified Customer
September 19, 2013

They are very reliable. They do exactly what they say they are going to do.

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Cottman Transmission and Total Auto Care
Verified Customer
September 17, 2013

They are great to work with. They are honest. I can count on them to do a good repair. They do the work quickly and they are trustworthy.

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Cottman Transmission and Total Auto Care
Verified Customer
September 14, 2013

Total customer service and very knowledgeable.

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Cottman Transmission and Total Auto Care
Verified Customer
September 12, 2013

I went in for my air conditioner and they told me it was a whole system failure. I talked to a friend of a friend who is a mechanic who said that is extremely rare. This same person told me that he has done many, many repairs over the years and has never done a total system repair. Additionally, almost 1 week later I developed a radiator leak and I had to spend another $300 to have the radiator repaired, but I went to another place to have it fixed.

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Cottman Transmission and Total Auto Care
Verified Customer
September 08, 2013

I went there and they were supposed to do this repair on my truck. They changed something wrong and it messed up my truck. I cannot recommend them to anyone.

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Cottman Transmission and Total Auto Care
Verified Customer
September 07, 2013

I have only used them once. I am satisfied.

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Cottman Transmission and Total Auto Care
Verified Customer
August 31, 2013

The customer service, the quality of the work, and the time of work being done were all excellent.

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Cottman Transmission and Total Auto Care
Verified Customer
August 25, 2013

Because it's two months later and my car's still running fine.

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Cottman Transmission and Total Auto Care
Verified Customer
August 24, 2013

They are very easy to work with. You do not have to worry about them in the mechanic business. They are very fair and honest people.

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Cottman Transmission and Total Auto Care
Verified Customer
August 21, 2013

They've been good to me. I think you need to talk to somebody who's used the mechanics. I've had my battery repaired by them, because I'm signed up with Safe Harbor and I have to go to them for repairs. It's not like I chose to use them, I had to use them because they're signed up with them. It's not Cottman I have a problem with, it's Safe Harbor. I will be writing a complaint against Safe Harbor with MGD.

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Cottman Transmission and Total Auto Care
Verified Customer
August 17, 2013

For just a simple repair it took five hours. It was not fixed. I asked them to look at something and they did not.

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Cottman Transmission and Total Auto Care
Verified Customer
August 17, 2013

They were prompt and pretty up front. They did not try to hide things from me. Their prices seem fair.

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Cottman Transmission and Total Auto Care
Verified Customer
August 15, 2013

They are prompt and they seem to be pretty fair on the repairs they do.

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Cottman Transmission and Total Auto Care
Verified Customer
August 12, 2013

They are pretty honest and quick on their body work.

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Cottman Transmission and Total Auto Care
Verified Customer
August 11, 2013

They got the job done, they got it done fast, and called me when it was done. It was good for a first time car owner.

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Cottman Transmission and Total Auto Care
Verified Customer
August 08, 2013

I have a different mechanic that is in the family and I can get it cheaper from him.

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Cottman Transmission and Total Auto Care
Verified Customer
August 04, 2013

They are very courteous and honest. Overall I am satisfied with their work.

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Cottman Transmission and Total Auto Care
Verified Customer
July 31, 2013

A bad estimate. Three trips to have acomplete repair. I was overcharged.

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Cottman Transmission and Total Auto Care
Verified Customer
July 29, 2013

When I brought my vehicle in, they did not fix it. I still have a problem with it. They said this happened to this particular model and that is not right. I am going to take it elsewhere.

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Cottman Transmission and Total Auto Care
Verified Customer
July 27, 2013

They are very honest. They are very professional. They call a spade a spade. There are no hidden costs. They are up front with you.

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Cottman Transmission and Total Auto Care
Verified Customer
July 18, 2013

They were really helpful to me. The work they did was really good. I was very happy with the work and the speed they did it in so we were able to get back on the road.

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Cottman Transmission and Total Auto Care
January 30, 2011

Try this place if you have a problem no one can figure out. I went to 2 mechanics to fix my cruise control. Between the 2 places I spent over $300 and it still didn't work. My sister told me she was happy with work cottman did on her honda. After they checked my car out they found the problem was a bad tail light! This is my only car and they also gave me a ride home and picked me up. Great service seems to be a thing of the past. This place is different and I would recommend them to anyone.

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Cottman Transmission and Total Auto Care
November 18, 2010

I brought my Lexus to the dealer to look at shaking I was feeling when I went over bumps. They gave me a list of items that totaled over 2 grand! Figured I’d get a second opinion. Cottman had rebuilt the transmission on my pickup and I decided to have them look at my Lexus. It turned out that nothing on the dealer’s list was needed. Cottman charged me 350 dollars to replace struts and do an alignment and that fixed the shaking completely.
I strongly recommend these guys. Nick, the mechanic who looked at my car really knew what he was doing. I also feel I can trust they won’t sell me something I don’t need.

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Cottman Transmission and Total Auto Care
January 25, 2010

I was sent to Cottman Transmission by my regular mechanic to diagnose a transmission problem. That was the first sign that they were reliable and competent, since my mechanic wouldn't send me to the wolves. The service advisor was cheerful and courteous, taking time to explain the diagnostic process. The technicicians spent aproximately 45 minutes on my car before identifying a loose speed sensor, which the tightened free of charge and sent me on my way.

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