Cottman Transmission and Total Auto Care

This shop is not RepairPal Certified. Learn more
12445 N Cave Creek Rd
Phoenix, AZ 85022
CLOSED NOW
Th
8:00am to 5:00pm
CLOSED NOW
Su
9:00am to 3:00pm
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
9:00am to 4:00pm
W
8:00am to 5:00pm
(602) 371-1667

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Cottman Total Auto Care and Transmission is a full service facility for your car, truck or RV. We maintain an expert staff to perform all repair and maintenance to your vehicle. Whether it's your transmission, brakes, power windows, or a routine oil change, we'll help you get the best performance from your vehicle. And with our standard 2-year warranty on most repairs, you can have confidence in the service you receive at Cottman.
Details

Auto Repair Experience

  • Bard Estabrook , Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 108 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

36 Reviews

Customer Reviews

Verified CustomerOctober 08, 2013

I took it in to get an estimate to have the work done. They gave me a fair estimate. When the work was done it was below the fair estimate. They did some extra work for me.

Verified CustomerOctober 07, 2013

Except when waiting, I like their service. They are very good to me. I have been with them for two years. I have not had any problems.

Verified CustomerOctober 02, 2013

They were quick and efficient.

October 02, 2013

They were very efficient and thorough on the car.

October 02, 2013

I got there and dropped off the car and they did the work. The car took longer because they could not get the part. The car runs good.

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Verified CustomerOctober 01, 2013

My other car had over $5,000 dollars of work on it and I'm not happy about it. On my 2004 Pontiac Grand Am was put in the shop and it's still not fixed the way I expected it to be fixed.

Verified CustomerSeptember 29, 2013

They gave me an honest quote. They fixed my car and I was back on the road. I was traveling and out of state.

Verified CustomerSeptember 27, 2013

They give me great customer service in a timely manner.

Verified CustomerSeptember 27, 2013

They are very honest, prompt, and pleasant to work with. They have just done good for me. They are very accommodating.

Verified CustomerSeptember 24, 2013

They are honest and they do what they say they will do. We have used cars and they always give us a good estimate. They are very easy to work with.

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Verified CustomerSeptember 24, 2013

They're very nice, they get down to business and tell you what's wrong. They don't mess around.

Verified CustomerSeptember 23, 2013

They explain things well. They are very nice. It never takes too much to fix my car.

Verified CustomerSeptember 19, 2013

They are very reliable. They do exactly what they say they are going to do.

Verified CustomerSeptember 17, 2013

They are great to work with. They are honest. I can count on them to do a good repair. They do the work quickly and they are trustworthy.

September 14, 2013

Total customer service and very knowledgeable.

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Verified CustomerSeptember 12, 2013

I went in for my air conditioner and they told me it was a whole system failure. I talked to a friend of a friend who is a mechanic who said that is extremely rare. This same person told me that he has done many, many repairs over the years and has never done a total system repair. Additionally, almost 1 week later I developed a radiator leak and I had to spend another $300 to have the radiator repaired, but I went to another place to have it fixed.

September 08, 2013

I went there and they were supposed to do this repair on my truck. They changed something wrong and it messed up my truck. I cannot recommend them to anyone.

Verified CustomerSeptember 07, 2013

I have only used them once. I am satisfied.

Verified CustomerAugust 31, 2013

The customer service, the quality of the work, and the time of work being done were all excellent.

Verified CustomerAugust 25, 2013

Because it's two months later and my car's still running fine.

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Verified CustomerAugust 24, 2013

They are very easy to work with. You do not have to worry about them in the mechanic business. They are very fair and honest people.

Verified CustomerAugust 21, 2013

They've been good to me. I think you need to talk to somebody who's used the mechanics. I've had my battery repaired by them, because I'm signed up with Safe Harbor and I have to go to them for repairs. It's not like I chose to use them, I had to use them because they're signed up with them. It's not Cottman I have a problem with, it's Safe Harbor. I will be writing a complaint against Safe Harbor with MGD.

Verified CustomerAugust 17, 2013

They were prompt and pretty up front. They did not try to hide things from me. Their prices seem fair.

Verified CustomerAugust 17, 2013

For just a simple repair it took five hours. It was not fixed. I asked them to look at something and they did not.

Verified CustomerAugust 15, 2013

They are prompt and they seem to be pretty fair on the repairs they do.

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Verified CustomerAugust 12, 2013

They are pretty honest and quick on their body work.

Verified CustomerAugust 11, 2013

They got the job done, they got it done fast, and called me when it was done. It was good for a first time car owner.

Verified CustomerAugust 08, 2013

I have a different mechanic that is in the family and I can get it cheaper from him.

Verified CustomerAugust 04, 2013

They are very courteous and honest. Overall I am satisfied with their work.

July 31, 2013

A bad estimate. Three trips to have acomplete repair. I was overcharged.

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July 29, 2013

When I brought my vehicle in, they did not fix it. I still have a problem with it. They said this happened to this particular model and that is not right. I am going to take it elsewhere.

Verified CustomerJuly 27, 2013

They are very honest. They are very professional. They call a spade a spade. There are no hidden costs. They are up front with you.

Verified CustomerJuly 18, 2013

They were really helpful to me. The work they did was really good. I was very happy with the work and the speed they did it in so we were able to get back on the road.

January 30, 2011

Try this place if you have a problem no one can figure out. I went to 2 mechanics to fix my cruise control. Between the 2 places I spent over $300 and it still didn't work. My sister told me she was happy with work cottman did on her honda. After they checked my car out they found the problem was a bad tail light! This is my only car and they also gave me a ride home and picked me up. Great service seems to be a thing of the past. This place is different and I would recommend them to anyone.

November 18, 2010

I brought my Lexus to the dealer to look at shaking I was feeling when I went over bumps. They gave me a list of items that totaled over 2 grand! Figured I’d get a second opinion. Cottman had rebuilt the transmission on my pickup and I decided to have them look at my Lexus. It turned out that nothing on the dealer’s list was needed. Cottman charged me 350 dollars to replace struts and do an alignment and that fixed the shaking completely.
I strongly recommend these guys. Nick, the mechanic who looked at my car really knew what he was doing. I also feel I can trust they won’t sell me something I don’t need.

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January 25, 2010

I was sent to Cottman Transmission by my regular mechanic to diagnose a transmission problem. That was the first sign that they were reliable and competent, since my mechanic wouldn't send me to the wolves. The service advisor was cheerful and courteous, taking time to explain the diagnostic process. The technicicians spent aproximately 45 minutes on my car before identifying a loose speed sensor, which the tightened free of charge and sent me on my way.

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