On 8/18/2011 Firestone installed new front brakes on my car but appx. 2 wks later I heard clunking/some slight grinding noise from under my hood while engaging the steering wheel, turning corners, & gliding over speed bumps. I asked at Firestone who explained it's probably my transmission fluid needs replacing. I went to Firestone to have them look and after the service mgr drove it a little & looked under the hood he stated engine mounts were shot (only three remained-one broke); he directly advised I needed engine mount bushings #3079 for front right-side. Also Struts replaced: (72256F Sensa Trac Strut)front shock/strut assembly-both replace spring/or top mount each side strut mount and end with an alignment. He printed out the recommendation but the total price for everything is $1,744.74. I've been calling around for better prices and am leaning towards doing engine-mount bushings fist because I am low on funds now, but I will get other work done soon after appx. next month. Please advise. Thank you.
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2006 Ford Five Hundred Question: Cost of car repair for my Ford 500 2006: engine mount/struts
Answer #1EXPERTEC September 03, 2011, 22:57Journeyman
You need to call Firestone corporate. You need to go to another repair shop and get a second opinion. Do not go to "tire stores". All they care about is volume not quality.
ReplyClearlynow, September 04, 2011, 14:16Rookie
Thank you so much; I've been so apprenhensive and will do as you suggest. I am on a fixed income and rely on my car. It is indeed a shame today there are more scammers than ever before... They realize what goes around comes right back at you. Do you think they could have either caused this problem to get business or just purposely overlooked it for "profit only as well..."? Again, thank you for helping me to act wisely to get back on the road, I am not comfortable about driving my car until these issues are addressed.