I had been quoted a price and when I asked how much when they finished it was 50 dollars more. It was a basic job, just wheel bearings. I told then what I had been quoted and they did adjust it but on a simple job like that, for me that's a bit of a flag with mechanics. I asked them to leave my keys in a place so I could pick my car up due to my commute and job schedule. I had paid over the phone and when I got to the shop, my keys were not there, and my door was unlocked. It was a huge inconvenience and was my first experience. They did take the car to my house for me and have me movie tickets but it makes me nervous that I cannot depend on them to deliver when I need them to.