Car Problem Reports
Subaru Legacy Cooling System Problems Cause Head Gasket Failure
Subaru Legacy Problem
Engine Affected: 2.5L 4 Cylinder
Average Mileage: 115,529 mi (53,938 mi - 171,000 mi)
Visitor, 2001 Subaru Legacy, 2.5L 4 Cylinder, 99,995 mi
I saw small amounts of oil on driveway. Took it to the dealership, got an estimate of 2000 oe so to fix. Called Subaru Customer Service , a week later I got a call that it was covered. Subaru covered the entire cost of replacing both head gaskets. Made me happy.
Visitor, 2003 Subaru Legacy, 2.5L 4 Cylinder
First time, it was a slow oil leak. The second time, the A/C went out while driving and, 10 min later, the check engine light went on. The tow truck guy found a large puddle of liquid under the car when he picked it up. The mechanic that did the work the first time couldn't believe it happened again since he thought Subaru fixed the issue. It is mind blowing to me that, regardless of who does the repair or how many miles are on the, that they won't stand behind their product on a known issue. They are happy to help me buy a new car (of course). I have been a loyal Subaru owner since 1984. My solution will probably be to not buy another Subaru, not because they aren't good cars (most of the time) but because they aren't the company they used to be. Customer service, to me, can right any wrong.
Visitor, 1999 Subaru Legacy, 128,000 mi
Second blown head gasket.
Visitor, 2003 Subaru Legacy, 2.5L 4 Cylinder, 105,000 mi
Seems 2003's aren't covered by Subaru for this problem so had to fork over the $2100 to repair both head gaskets myself. As it is a known problem, I would have thought they would help in the cost.
Head gaskets began to leak at 139,835 miles...have had issues with the cooling systemsince the head gasket recall.
Visitor, 2001 Subaru Legacy, 2.5L 4 Cylinder, 85,000 mi
The local Subaru dealer- Spurr in Brockport NY- the head gasket was leaking and my repair costs would by $1000 plus so I took it to a local mechanic who researched the issue and told me Subaru had issued a large number of repair bulletins on this issue and although they did not do a recall often fixed it at no cost. He suggested I call the Subaru regional rep and I did. Twenty minutes later I got a call from Spurr offering to fix it and no cost, which they did.
I will buy my next car from Van Bortel Subarun in Victor.
Visitor, 1998 Subaru Legacy, 2.5L 4 Cylinder, 171,000 mi
leaking head gasket the thermostate was pulled to stop leak temp fix
Visitor, 2000 Subaru Legacy, 2.5L 4 Cylinder, 112,000 mi
Followed the protocol of adding the special conditioner. However, head gaskets failed at 70,000 miles. Was covered by the warranty still & had them replaced. Head gasket failure again at 112,000 miles. No longer under warranty. Had replaced. Cylinder heads were also warped. Had machined down. Big repair. $1500 total for parts/labor. This time it better last...