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Cool Green Auto And Tire

coolgreenautocare@yahoo.com
8668 Shepherdstown Pike
Shepherdstown, WV 25443 USA
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CLOSED NOW
W
8:00am to 5:00pm
CLOSED NOW
S
8:00am to 12:00pm
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
Call now:
(304) 462-2776
93 Verified Reviews

Auto Repair Experience

  • Michael Bean, Owner
  • Established 2010
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 100 Years of Car Repair Experience
RepairPal Scorecard

Cool Green Auto and Tire was established in 2010 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by 2 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “honest”, “helpful”, and “reliable”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Michael Bean, Owner
  • Established 2010
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 100 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

FULL SERVICE facility offering major to minor repairs on all makes and models. Experienced in everything from hybrid vehicles to heavy duty trucks to high performance turbo cars. Cool Green provides a comprehensive check of your vehicle at a high level of integrity.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

91 Verified Reviews
5 stars
(52)
4 stars
(25)
3 stars
(8)
2 stars
(4)
1 star
(2)
by - Verified Customer February 19, 2017

Excellent

by - Verified Customer February 19, 2017

I have always been happy with the service and quality of the work performed.

by - Verified Customer February 24, 2017

New tires didn't hold pressure

by - Verified Customer February 12, 2017

Very good

by - Verified Customer February 12, 2017

It was everything I expected.

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by - Verified Customer February 12, 2017

We had some work done on an older car. One of the parts turned out to be defective, so it had to go back. They very classy and good about it (even picked the car up). With the new part, the repair was perfect. I will definitely go back to them, and will likely move maintenance/repair of all 3 cars to there.

by - Verified Customer February 12, 2017

Cool Green was quick and worked around my schedule. Car runs 110%. Great group of guys.

by - Verified Customer February 02, 2017

Honest, fair, and friendly. What more could you ask for?

by - Verified Customer February 03, 2017

I will definitely bring my car back for future service. I was very happy with the work that was performed. Everyone was pleasant to talk to as well.

by - Verified Customer February 02, 2017

Brought it in for one reason, more problems after first was fixed.

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by - Verified Customer January 26, 2017

Excellent!

by - Verified Customer January 25, 2017

Done when promised; friendly mechanic.

by - Verified Customer January 18, 2017

Seth is very helpful.

by - Verified Customer January 15, 2017

Prompt, courteous service and fair prices.

by - Verified Customer January 12, 2017

As usual, Seth was very considerate and helpful. It was difficult to diagnose an electrical problem, and the hope is that a new starter, even if that was not the original cause of the problem (which may be some electrical insufficiency which is draining it), will at the least let me have a few months of reliability.

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by - Verified Customer January 04, 2017

Great prices

by - Verified Customer January 02, 2017

Good work at a fair price.

by - Verified Customer December 29, 2016

The staff was friendly and the work was performed in a timely manner. There was no attempt to up-sell additional services.

by - Verified Customer January 05, 2017

Prompt, courteous service and very accommodating when my battery died and needed to be replaced. Highly recommend.

by - Verified Customer December 29, 2016

Always professional and always helpful.

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by - Verified Customer December 05, 2016

Great experience!

by - Verified Customer December 01, 2016

Pleasant experience.

by - Verified Customer November 06, 2016

Expensive but reliable and available.

by - Verified Customer November 28, 2016

I've gone to Cool Green twice now and will continue to give them my business.

by - Verified Customer November 08, 2016

I scheduled an appointment to have new tires mounted, balanced, and installed on my car. Good experience. Quality work and I would not hesitate to use their services for future work.

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by - Verified Customer October 31, 2016

Your shop has made substantial profit over the years from my business but you charged $25 dollars labor to replace a $3 light bulb

Reply from Cool Green Auto And Tire – by CoolGreenAuto December 12, 2016

We use approved industry standard pricing guidelines for all our repairs, and in addition we are routinely lower than the repairpal estimates. We pride ourselves on our integrity and quality and we have made huge investments in our equipment, training, and facilities to better serve our customers. We appreciate your business.

by - Verified Customer November 15, 2016

Aways feel confident using Cool Greens

by - Verified Customer November 02, 2016

Great service as always - thanks again Cool Green dudes!

by - Verified Customer October 14, 2016

Good customer service. Answered all my questions.

by - Verified Customer October 01, 2016

Analyzed what was needed to fix and I had an oil change done as well. It took longer than anticipated but likely due to unfamiliarity with mechanic on VW procedures. I did have a couple of warning lights come one after a couple of days that went off. I do have some spotting on the driveway that was not there before and will have to have them look at it.

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by - Verified Customer September 29, 2016

Excellent service. I live in Dilvrt Spring, MD but come to Shepherdstown often.

by - Verified Customer September 23, 2016

Great service, they always do a great job in a timely fashion!

by - Verified Customer September 23, 2016

Great staff and mechanics. Seth and his team are great.

by - Verified Customer August 31, 2016

Great service as always. They were ready to start working on my car when I brought it in. They worked on it quickly. Best of all, they never try to sell me repairs that I don't need.

by - Verified Customer August 27, 2016

My son is a student at Shepherd University. Last year we needed repairs on his older Lexus SUV. The gentleman on the phone was very professional, gave us a quick fair quote and did the work promptly. Two weeks ago, my son got a flat tire in his VW Jetta. My son was able to drop off his car and they installed three new tires for us, promptly and once again at a very fair price. Everyone I have dealt with here has always been very nice and I would recommend them to anyone.

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by - Verified Customer August 25, 2016

Seth & Co. have always provided polite, knowledgeable, and accommodating service. The last time I took my car in for an oil change and inspection, the shop was busier than usual. The staff did a great job of getting my car done within my needed time frame.

by - Verified Customer August 24, 2016

Seth is always friendly and helpful. He always gives me options for my repairs and never pressures me.

by August 18, 2016

All good, except they always forget to reset the computer regarding the oil change

by - Verified Customer August 17, 2016

Everything was professionally handled and nothing extra was done until I approved it.

by August 12, 2016

Normally, I don't have to wait as long for something like an oil change, but I had to wait a considerable amount of time. It appeared that the shop had scheduled too many customers at one time, even though I called ahead and scheduled an appointment. I was relieved that I didn't have another appointment somewhere else, but it was a longer wait than I expected.

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by - Verified Customer July 18, 2016

Always friendly service and good work.

by - Verified Customer July 12, 2016

The service was prompt, affordable, and courteous.

by July 09, 2016

Excellent service and attention to detail for an emergency repair.

by - Verified Customer July 07, 2016

Very good

by July 06, 2016

Nice guys, great work.

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by June 16, 2016

Efficient, accurate diagnosis, reasonably priced repair.

by - Verified Customer June 13, 2016

The guys there have been a blessing. Seth,Sean and Mike thank you for your neighborly friendly service. I really appreciate you guys. Stay connected to the community and I am sure you will be a great success. Congratulations on expanding your shop. My last visit was a oil and lube; the guys got me in and out and the price was good too!!

by - Verified Customer June 08, 2016

Good work at a very reasonable price. Pleasant people. All around good experience.

by - Verified Customer June 06, 2016

The folks at Cool Green know what they're doing, the car is ready when they say it will be, and the problem is always fixed... and always very courteous and patient when dealing with us "no car knowledge" folks!

by - Verified Customer June 03, 2016

My oil change, fluids and engine check were handled in a professional and timely fashion. Very helpful and friendly staff.

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by - Verified Customer May 31, 2016

My a/c was not working and, without an appointment, Cool Green took my car in, kept it for an hour or so to check the system, and got it working again.

by - Verified Customer May 18, 2016

Excellent customer services in timely manner.

by - Verified Customer May 17, 2016

Friendly staff. Explained the work they did thoroughly.

by - Verified Customer May 13, 2016

I required a state inspection and had issues on how the car drove. I dropped the car off,was notified that the problem was bad shocks. The repair was made that day and I was able to pick it up later the same day. Fully satisfied. I also appreciate that the shop is near my home and has reasonable hours of operation.

by - Verified Customer May 09, 2016

Replaced tire damaged in blow-out on I-81. Cool Green recommended replacing all four tires; I said no, just one; CG recommended $100+ tire, I asked for $90

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by - Verified Customer May 04, 2016

I mainly dealt over the phone with this shop for my daughters vehicle that needed repairs. The guy at the shop was friendly, informative and they got my daughters car in and out of the shop quickly. Great experience.

by - Verified Customer May 03, 2016

We had a state inspection done and were informed that we needed tires. Not really what we wanted to hear since we're planning to trade the car in the fall. Tires were provided at an acceptable price and all has been 'ok' since.

by - Verified Customer May 03, 2016

Good service, very friendly.

by - Verified Customer February 13, 2016

Convenient.

by February 12, 2016

They are honest, and when you ask them when to bring your car in, they are ready to work on it - you don't have to wait around unnecessarily.

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by - Verified Customer February 11, 2016

The service was incredibly quick. I wasn't even there 20mins.

by February 10, 2016

I was very pleased with the service I recieved, and the staff was very kind.

by - Verified Customer February 09, 2016

Good work, honest & efficient, helpful.

by - Verified Customer February 05, 2016

Timely service and work & good recommendations with fair prices.

by February 05, 2016

Great service and they are friendly.

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by - Verified Customer February 04, 2016

Nice staff, fast and quality work :-)

by - Verified Customer February 04, 2016

Service was fast and reliable and affordable.

by - Verified Customer February 04, 2016

Good work!

by - Verified Customer February 01, 2016

Great people and service.

by - Verified Customer January 29, 2016

Friendly mechanics ... honest work.

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by - Verified Customer January 27, 2016

Prompt, friendly, good quality of work, gives advice when asked, among other reasons.

by - Verified Customer January 22, 2016

Cool Green offers convenient scheduling and finishes the job in the estimated time frame. Their location is convenient for Shepherdstown residents.

by - Verified Customer January 18, 2016

They are honest and fair priced.

by - Verified Customer January 18, 2016

Replacement parts are good quality and all repair costs are on or close to estimates, with no significant delays on servicing times.

by - Verified Customer January 18, 2016

The guys at Cool Green are amazing. Fantastic customer service, quick turn around time, very affordable and often beating the price of other places, INCLUDING tires!

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by - Verified Customer January 05, 2016

Our family has taken all of our cars to Cool Green since 2008. We are very happy with their excellent service.

by - Verified Customer December 30, 2015

Always very accommodating and they service us great.

by - Verified Customer December 16, 2015

The service is great, the men courteous, and the place is clean.

by - Verified Customer November 12, 2015

Pleasant staff with good mechanical skills. They did good work on my van.

by November 05, 2015

I went in for a simple tire change and got an estimate for a new timing belt, which was indeed needed, but the estimated cost was too expensive. I also went in for a simple inspection on my newly purchased Subaru, and it was failed, and again I got an expensive estimate, took it elsewhere to be fixed, and then it passed. I had heard this from others, but wanted to see for myself. Staff were friendly, no problems there. I was hoping for a local garage I could trust to do good work affordablely.

Reply from Cool Green Auto And Tire – by CoolGreenAuto April 06, 2016

We value all customers, and as such our first priority is giving a comprehensive check of all vehicles that we see. We also typically come in below repairpal estimates and we will gladly match or beat other shops written estimates. In this case we identified a major component about to fail, saving hundreds of dollars in potential damage on one car, and then a safety related part also in need of repair that did not meet mandated state guidelines on another car. Our repairs are complete, and fully warrantied.

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by - Verified Customer November 04, 2015

It was a small service, just needed tires and oil checked, and the young service man was super polite and accommodating. Considering he didn't want to charge me I thought his attitude was a nice bonus. I go to Cool Green for whatever my car needs and I've never been disappointed.

by - Verified Customer October 19, 2015

They always provide me with excellent service and I feel it is at a reasonable price.

by - Verified Customer October 19, 2015

Good service.

by - Verified Customer October 16, 2015

I like the friendly & timely service.

by October 16, 2015

Second bad experience.

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by October 08, 2015

I just came in for an inspection. I was told I needed certain work done on my car, but I didn't. I got a second opinion from a trusted friend who is a mechanic. Got other recommended work done by this trusted friend at half the quoted price by Cool Green Auto.

by October 07, 2015

They did a really good job with repairing my muffler and brakes.

by - Verified Customer October 07, 2015

Fast, friendly, efficient service!

by - Verified Customer October 03, 2015

They were able to help me as a walk in, with an urgent problem. Friendly and helpful, not too pricey.

by - Verified Customer September 30, 2015

Great service and communication.

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by - Verified Customer September 24, 2015

I felt that I got a great service from them. First I got an oil change as a walk in service. Then I arranged to have my brakes replaced. I had an appointment for later in the week but had an opening earlier in the week. I called and asked if they could fit me in that day and they said 'No problem!'. I felt their prices were reasonable and they did a good job.

2 verified customers did not leave comments but provided these ratings:
by Michelle,
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