» » » Convoy Auto Repair & Towing

Convoy Auto Repair & Towing

3909 Convoy St, San Diego, CA 92111 Map & directions

Call Now: (858) 560-9131

See more real customer reviews

About Convoy Auto Repair & Towing

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
88
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Convoy Auto Repair has been serving the San Diego area since 1976. Their employees are highly experienced: their four technicians have a combined 101 years of experience between them! They are also an ASE Blue Seal Facility with all of their technicians and service advisers holding multiple certifications. One service adviser and three technicians are also ASE Master Technicians. All of this talent, combined with excellent tools and diagnostic equipment, goes a long way to help assure your vehicle will be fixed right the first time.

Message from the Shop

Our staff of 12 seasoned and experienced technicians are ASE certified and we hold the coveted BLUE SEAL OF EXCELLENCE that is awarded to establishments with 75% or more of their technicians ASE certified in each area of service they provide. We are 1 of only 139 such facilities currently in all of California.

The entire team at Convoy Auto Repair considers our facility to be the finest auto repair business in all of San Diego County. That’s not ego or misplaced bravado speaking. Car owners from all over the county have been telling us we’re the best for years. We’re finally ready to publicly acknowledge the fact that our hard work and dedication has made Convoy Auto Repair a place that is truly something special.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Transmission Repair

Amenities

AAA Member Discount Early Bird Dropoff Financing Military Discount
Open Saturday Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 13 verified reviews (16 total)

Sort by: Date | Helpful
Convoy Auto Repair & Towing
Verified Customer
August 01, 2011

Well the personnel is very friendly, helpful, and all their records are completely accurate.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 30, 2011

They are very good at following up on the work they have done.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 30, 2011

They seem very pleasant, easy to talk, and friendly.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 28, 2011

I'm taking the car back in tomorrow.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 27, 2011

They are always very polite and considerate of the customer. They are always done when they say they are going to be.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 23, 2011

I spent too much money.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 19, 2011

The price markup was extremely high and unreasonable. They misdiagnosed the problem but still charged me full price for labor.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 30, 2011

I would recommend them to everyone, very honest. If they did something wrong that wasn't right, they stand behind it.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 28, 2011

Quality service.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 26, 2011

I am satisfied with them. I can't do the repairs myself and I'm very satisfied with them.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 26, 2011

Superior service, total guarantees, all references have received excellent service and repeat service.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 20, 2011

I was very satisfied and they were very helpful.

Flag This
Convoy Auto Repair & Towing
Verified Customer
July 20, 2011

I took a used car in to be examined and they identified all problems and talked me out of a "lemon".

Flag This
Convoy Auto Repair & Towing
March 30, 2013

Awesome Employees and Prices

Flag This
Convoy Auto Repair & Towing
December 02, 2010

With my transmission failing and a referral, I had my 2003 GMC Yukon XL towed over 80 miles to Convoy Auto Repair because I knew it would be repaired correctly the first time. David searched for and installed the best highest quality parts at the best price. He also suggested ways to ensure extended service from the new transmission. They kept me informed all the way through the repair.
Since then, I have referred this shop to many friends that frequent the San Diego area. Convoy Auto Repair does the job right and offers unparalleled customer service at a fair price.

Flag This
Convoy Auto Repair & Towing
December 02, 2010

Very professional, honest, and no nonsense or gimmicks. I'm in and out quickly, parts and labor are at a very reasonable prices. Its nice to finally have a reliable place to take my vehicle to and not have to shop around. Convoy Auto Repair treated me with respect and explained any and all options before performing work to my vehicle. It's a great comfort to know that my vehicle is in good hands and that it doesn’t cost me an arm and a leg to get the service I deserve. I highly recommend Convoy Auto Repair.

Flag This
Get Directions to Convoy Auto Repair & Towing
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:7:30am to 5:00pm
Sun:CLOSED
Call Now:

(858) 560-9131

Auto Repair Experience

  1. David Ely, Owner
  2. Established 1976
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 101 Years of Car Repair Experience