These guys are incredible. Made me feel like family.
This was the best experience we've had with an auto shop in a long time. My wife went there to have a pre-buy inspection performed. I was nervous that she would be taken advantage of like most shops do when a woman comes in alone. Timmy and his staff treated her like family and explained everything so well, she could relay it to me. We live in Chesterfield, but I wouldn't hesitate to take my care the two hours drive for the kind of service they gave her. 100% recommend to anyone and in fact already have!
Everyone I've come in contact with is EXTREMELY courteous and helpful. And the wait time for my vehicle was fast!
I used to see auto shops as a place where I would spend too much money on things I didn't need. In the past I have actually been charged for repairs I never agreed on. Your shop was the first time I was treated fairly with respect and was clear told what was done and what needed to be done in the future. Thank you for your quality of service.
Knowledgeable staff will some real wrench turners in back, same care went into my mustang that the mechanics put into their cars. Factory parts are replaced with high performance parts for bang for my buck.
Been here before. Never had any problems with service.
Fair as always and explained what was necessary to be done
Happy with job done.
Good service, thank you.
Great experience with the entire team there.
The receptionist was super nice, very helpful and friendly.
Great job, keep up the good work.
Timmy and the rest of his shop are excellent people to work with. They can handle any issue I bring to them. They do the work and deliver my cars back to me. I am always surprised how nice my vehicles look when they return. They spend the time and effort to wash them. One of those extra details, along with courteous respectful service that makes Convenience special.
Friendly, helpful, informative service. Some work deferred at my request. Very accommodating and nice.
I've been going to Convenience Car Care for almost 10 years. They do a great job every time.
We came in for a pre-purchase inspection. The personnel were extremely friendly and the inspection was very thorough. We were very pleased and would highly recommend them.
Quick, professional and cost appropriate. Highly recommend!
Great work & very friendly staff.
Particularly pleased that all issues with vehicle were identified and not just the reasons I brought in the vehicle in for service.
Upfront and informed without any pressure to commit to the quotes repair.
Timmy always delivers as promised.
Timmy Tyrrell has been servicing my car for over 5 years. I feel comfortable and confident in the quality service I receive time and time again. Great shop!
Very happy with the service.
Outstanding service at an excellent price. Timmy and his team took great care of me and my car. Even arranged to drop me off and pick me up locally. I will definitely use them again for maintenance and repairs. An honest reliable shop that does great work is hard to find. I'm glad I found them
My first time here, was very happy with the service on my vehicle and the customer service from the staff, it made my day! Thought the oil change price was a little high but I loved the service so much I really didn't care.
Service was performed as requested and service personnel were friendly and helpful.
They were professional and timely.
My old Porsche 928 is happy to have a trustworthy shop!
They do a great job of explaining what is wrong. They are honest and fairly priced.
The level of service that I have received from Convenience Car Care now for over 15+ years remains extremely high and has always exceeded my expectations!
Finally found my repair shop. Great work, great price, enough said!
Great shop. The people were friendly, not pushy in any way and seemed genuinely honest. The shop itself is really nice. The building looks new and modern, and the waiting area is very comfy with big sofas. They even have toys if you have kids with you. It's almost a shame it's hidden behind an ugly food lion. I've lived around the block from there for three years and never knew it was there. Will definitely go there again.
Very straight forward and easy.
Great Customer Service. Please keep it up.
The people were very friendly to me and provided a choice of beverage. My car was taken right away and was fixed promptly. This is a great place to have your car repaired.
Wouldn't go anywhere else.
Timmy and crew have done excellent work fixing vehicles that other repair shops weren't able to fix. They take the time to actually find out what is wrong.
I have been going to convenience car care since they were in a small warehouse type building on Euclid Avenue. Have taken all of my cars to them and always feel as if I am treated fairly. Timmy Tyrell and his staff are top notch and I have never felt as if they have not been completely honest with me. I recently took my 2011 VW Tiguan to them as it was having various issues and when I picked it up one of the warning lights came on again. Made a U-Turn and took it right back and they took the car back into the shop and it was corrected in 20 minutes. Great Shop, Great Employees, Great period!
Everyone there is always very nice and helpful.
The owner Timmy was really cute.
Customer service receive a full five stars. Not only is this shop efficient, but they are extremely pleasant and attentive. My car was fixed without hassle, my warranty company contacted with ease, and washed and ready for me within 12 hours (over night). I had my car towed here on a whim and left a happy and faithful customer.
Work performed as promised, on time with final price less than the estimate.
Great Service; Timmy is a great shop manager and business owner.
Excellent service and extremely professional
If you want an efficient, reliable, honest repair shop that will treat you like family Convenience Car Care is your place. Family owned and operated, and everyone that works there is awesome.
As always, I received top notch service performed by courteous people.
I was extremely satisfied with the service done to my car. I felt like the quality of care was top notch. Timmy Tyrrell runs a great business and it shows.
They had gone above and beyond with taking care of my vehicle and have comfy seating.
Other than the price (and this is my first BMW so I'm not sure I can blame the shop), excellence is the word.
Generally a good experience.
Everyone there acted professional and showed respect.
I was having some issues with the insurance company and Timmy and the rest of the staff made sure to take care of me. I could not be happier with the service and the work performed. I highly recommend this shop.
As always, friendly and courteous.
Great friendly service, done right the first time!
This is the absolute best shop in town. The customer service is amazing. I would never think of taking my car anywhere else.
They treat you like family. Best place to take you car.
Everyone was considerate of my time, explained everything to me, and was very friendly and kind.
I have always received excellent service. Everyone is very respectful. The facilities are immaculate. I would recommend this shop to everyone.
This is the best experience I've ever had with a repair shop. You've all easily become my official shop. I will go nowhere else.
Everyone was very courteous, friendly and accommodating.
Always courteous and thorough. Reasonable pricing.
Convenience Car Care is the only place I trust to service my Corvette. They always do a good job and I have been a regular customer for over 10 years. I have also sent at least 3 new customers their way. Thanks!
While I waited with a cup of coffee, work was completed ahead of time requested. Thanks!
Timely response to problems. Arranged for rental car while car was being repaired. Discussed alternatives and carried out work in a timely and professional manner. Good experience.
You folks are bloody awesome!
Great customer service and quality work.
consistently high-quality work, trustworthy.
Great service. Friendly and helpful staff.
Timely, accurate. Friendly. Attentive service.
Had work done While I waited -took about an hour
The Mechanic gave me some options about what needed to be done and what could wait - which was much appreciated being on a budget.
Excellent service let me know what needed to be done.
Excellent service and work as usual.
Great people to trust your car with!
Excellent service .
I spoke a great deal with Cindy about the repairs and problems with my car I had in the past with another shop. Long story short Cindys customer service alone would have been enough to make me want to come back for the rest of my life and tell others to come here. Her perfect upbeat and positive attitude was a breath of fresh air compared to my past experiences ive had with many shops and the detailed attention that I received was fantastic. I wish I had used them in the past because I will not go to a different garage again.
Friendly, polite, thorough.
Excellent mechanics, helpful admin staff.
its great a clean, well run shop. family owned and run. a courteous personal.
The service we got on our suv was unlike any other shop we had experienced before. The quoted price was exactly the cost , car was repaired perfect , cleaned , and even reattached the rear
bumper molding which was a great surprise to us. This shop is very professional .
Long time customer.
I enjoy going to convenience car care to get my car fixed. They tell me exactly what's wrong, give me my options and nine times out of 10 based on budget, I fix it. I know that they care about my car. I care about my car.
In addition to getting my car fixed by skilled mechanics, I get to spend time in the waiting area surrounded by a bit of automotive history. It's very comfortable, very relaxing and I've never had a bad visit even when I've had to spend a lot of money. Thanks Timmy and thanks guys.
Friendly, knowledgeable, efficient mechanics. Excellent customer service!!
Great customer service, polite staffing, prompt, and knowledgeable.
First time using this shop, very impressed. The staff was professional and took the time to explain the repairs performed. They also washed and vacuumed the car, an unexpected bonus. The facility was clean and well organized.
Most pleasant I have ever had.
They made certain everything was repaired correctly before returning the vehicle to us.
Basic maintenance and nuisance items repairs.
Everyone is friendly, my car is always finished in a timely manner, if not I get a phone call and rides are provided for me. Excellent service.
Great people,great service.
My car was running badly and was having trouble starting. Convenience determined that it needed new sensors, but had to order them. I was given a loaner. After a day or two the loaner (an older model vehicle) started to overheat. I took it back and was given yet another loaner. I have been doing business with Convenience Car and it's owner for many years. This is a company that will go out of it's way to make sure your are satisfied with their service. And in the past 10 years, I have been completely satisfied with the work they do and the friendliness of their employees.
Very courteous staff.
The facility is clean and neat.
The staff at Convenience is very knowledgable and helpful. They completed my requested repair and also checked for any additional issues (which I was also made aware of, yet not pressured). I trust the guys from Convenience to take care of my car.
When my car was supposed to be ready, the technician noticed that there was a small problem. He called our home late on a Friday night to make sure we didn't drive on in Saturday morning to pick it up until they had it fixed. Then they even drove it to our house afterwards. He saved us about two and a half hours on the road.
Thank you Convenience!!
Very polite and kind discussion with no pressure to complete repairs. But the repairs and service were excellent and we are very pleased with our relationship at CCC.
Timmy runs an honest shop. The shop's focus is to do the work correctly and retain the customer!
I always take my vehicle to Convienence for oil changes and all other major repairs. They always do a great job and resolve the issue at hand. Customer service is friendly as well. My only complaint is an incident where I was charged a few hundred dollars for a diagnostic. I had a check engine light on which I ran a diagnostic myself to determine the error before taking to the shop. I encountered the same error code that they discovered which I explained when reporting the issue. I felt the cost of the diagnostic could have been waived considering my repeat business and referrals. I think it was unfair to charge a few hundred dollars to diagnose an engine code that I was able to discover for free and then pay for the repair itself. It was an isolated issue that I will be sure to ask about on the next repair. Overall, no complaints on the repairs and my car still drives great! Would do business again with Convienence. -G
GREAT CUSTOMER SERVICE!!
I have been dealing with CCC since 2005 and do not deal with any other repair shop. I have always recomemded CCC to numerous friends who have also been very happy and satisfied with the service.
Scores would be all perfect except for the particularly difficult repair problems associated with my car. Timmy Tyrell is the most trusted business person I have encountered.
My van looked, felt and drove like new!
I love you guys and the service. Especially that you wash my car before I pick it up.
Trust always beats cost. I trust them completely.
The Team At Convenience Car Care are always very professional.
My engine block cracked just 2wks after having service checked for a trip I was to take. Total loss to vehicle. Always had regular service there and had a service (brake/rotors) done there and it was actually recommended that I needed it done?!again a yr later
Timmy and his crew are great. They really know cars.
I have been a customer for many years and would not consider going elsewhere.
The service is dependable, friendly and courteous. Repairs are explained and priced before anything is done, and the work, for the 15 years I've been using CCC, has been of the highest quality...
I trust all of my vehicles to them.
Excellent service on my Cobra replica. Your guy handled it like it was his own.
They quoted a price of $199, after my brakes were taken apart the price rose to $1,400
The staff at CCC are always very professional, knowledgeable and polite.
Thanks for the good work!