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Contra Costa Auto Service

1410 Concord Ave., Ste E, Concord , CA 94520 Map & directions

Call Now: (925) 231-8426

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About Contra Costa Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
88
Tools & Equipment (?)
97
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Contra Costa Auto Service is the latest endeavor by Harold Dorton and his highly qualified team of professionals. Following in the footsteps of Harold's other 2 shops, this RepairPal Certiifed shop functions under the same successful model as the others. This auto repair facility is lead by ASE Certified Master Technician, Adrian Radu. Adrian has many years of experience as a BMW Master Technician. The team makes sure to stay up to date on the latest technologies by attending good quality automotive training, and have at their disposal some of the best automotive tools and computer diagnostic equipment that is available. Even though this shop was established in 2014, they have already developed raving fans. Their high levels of customer satisfaction was verified in our unbiased survey of their most recent customers, where they received a near perfect customer service score. The work they perform is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday hours, and a clean waiting area with wireless internet are available for your convenience.

Message from the Shop

We are a full service repair facility with the latest equipment and highly trained ASE Certified Master Technicians servicing and repairing all makes and models. We believe there’s no substitute for training. That’s why our technicians attend regular seminars to keep up with current technology. This translates to more efficient and accurate repairs because we have the knowledge to diagnose and repair your vehicle correctly the first time, on time, every time!

We also hold MACS certification for A/C diagnosis and service. We care enough about the environment to follow strict guidelines on Freon recovery. We also employ several factory trained technicians with backgrounds in BMW, Mercedes, Audi, VW, GM, and Hyundai. We have an edge over smaller shops with limited resources and allows our customers to have greater peace of mind when bringing their car to us.

Whether your vehicle is 30 years old or still under the manufacturer’s warranty, we’ll treat it like our own!

We're open Monday through Friday from 8:00am to 6:00pm to serve you better. Shuttle service and towing available. 12 month/12K mile warranty on all repairs. AAA, miltary and senior discounts available. Six month NO INTEREST financing available for those who qualify. We are your dealership alternative.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Upholstery Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Financing Free Estimates
Heated Waiting Room Military Discount Open Saturday Open Weekends
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Contra Costa Auto Service
Verified Customer
April 23, 2014

They are great! Very knowledgable service at a reasonable price!!

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Contra Costa Auto Service
Verified Customer
April 17, 2014

The prices for the work are very reasonable compared to other garages I have used in the past and the guys are very personable.

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Contra Costa Auto Service
Verified Customer
April 16, 2014

Very honest assessment of what work was necessary to be done to the car now versus work that could be delayed into the future.

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Contra Costa Auto Service
Verified Customer
April 10, 2014

Both guys i spoke to in person, great customer service. Even 1st time on phone, very helpful.

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Contra Costa Auto Service
Verified Customer
April 01, 2014

They fixed my problem

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Contra Costa Auto Service
Verified Customer
March 29, 2014

They are efficient and knowledgeable about cars and their honesty can't be beat.

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Contra Costa Auto Service
Verified Customer
March 25, 2014

Excellent service, knowledgeable staff that saved me money. Very happy with my experience and will be back.

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Contra Costa Auto Service
Verified Customer
March 21, 2014

Repair was perfect.

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Contra Costa Auto Service
Verified Customer
March 12, 2014

Honest and friendly service.

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Contra Costa Auto Service
Verified Customer
March 12, 2014

Excellent service.

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Contra Costa Auto Service
Verified Customer
March 11, 2014

They diagnosed my truck accurately, and get it right the first time around. My truck is a 1999 with relatively low miles. Of course I can replace just about everything, but CCAS pinpoints the problem and fixes it the first time, and only as needed. I have not had that same experience with other mechanics.

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Contra Costa Auto Service
Verified Customer
February 28, 2014

The staff is very professional, they take the time to explain the work that will be done, and provide recommendations of work that may be needed in the future. Price for work is also fair.

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Contra Costa Auto Service
Verified Customer
February 24, 2014

Friendly, honest, good prices

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Contra Costa Auto Service
Verified Customer
February 17, 2014

Good knowledgeable & experience, also courteous.

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Contra Costa Auto Service
Verified Customer
February 04, 2014

Experts, honest and good communication.

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Contra Costa Auto Service
Verified Customer
February 04, 2014

Adrian serviced my BMW and explained the work that would be performed on the car, and the amount charged is what he quoted me.

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Contra Costa Auto Service
Verified Customer
February 03, 2014

Excellent customer service and pricing!

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Contra Costa Auto Service
Verified Customer
January 23, 2014

The proprietor is extremely knowledgeable, efficient and charges reasonable prices. His troubleshooting expertise on our BMW is without peer.

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Contra Costa Auto Service
Verified Customer
January 17, 2014

Adrian, the owner, provided excellent service. Additionally, he is very good at educating you, the customer, about what your car's needs are.

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Contra Costa Auto Service
Verified Customer
January 10, 2014

The person who helped me was very knowledgeable and courteous. Explained to me what was needed on my car and why.

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Contra Costa Auto Service
Verified Customer
December 16, 2013

They provided great service and even offered a recommendation that was cheaper (less money for him).

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Contra Costa Auto Service
Verified Customer
December 11, 2013

Excellent service and value.

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3 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by Jean
(1) by Edna
Get Directions to Contra Costa Auto Service
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 3:00pm
Sun:CLOSED
Call Now:

(925) 231-8426

Auto Repair Experience

  1. Harold Dorton, Owner
  2. Established 2014
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 13 Years of Experience