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9862 Johnnycake Ridge Rd
Mentor, OH 44060
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Mon - Fri:7:30am to 6:00pm
Sat:7:30am to 3:00pm
Call now:
(440) 809-8307

Auto Repair Experience

  • Steve Shandle, Manager
  • Established 1998
  • 5 Auto Repair Mechanics on Staff
  • 72 Years of Car Repair Experience
  • Concord Auto Repair Service - Our most recent award!
  • Concord Auto Repair Service
  • Concord Auto Repair Service
  • Concord Auto Repair Service


One of the things we love to find in a shop is an enthusiasm for educating consumers about their cars so they can make the best decision about their repair needs, which is exactly what the staff at Concord does. They also boast a team of five technicians with 72 combined years of experience between them who all participate in online training, seminars, and hands-on training at AC Delco training centers. Open since 1998 and affiliated with Firestone and Bridgestone, Concord also offers Saturday hours, free WiFi, and a nationwide warranty.


Auto Repair Experience

  • Steve Shandle, Manager
  • Established 1998
  • 5 Auto Repair Mechanics on Staff
  • 72 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Towing
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Bridgestone Firestone affiliate dealer. Quick lube service. Full service auto and light truck repair. Full diagnostic cabability engine, abs, air bag, tpms, body control, security module. ASE certified master technician.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

12 Verified Reviews

Customer Reviews

Verified CustomerAugust 29, 2012

Both me and my wife have been there and they treated us very well.

Verified CustomerAugust 29, 2012

I have done oil changes and they have been very prompt.

Verified CustomerAugust 29, 2012

I've always had my cars repaired there, there are three of them, I've had them repaired there, them and the other cars, since before it was Concord, back when it was Firestone, a lot of the same guys work there, for probably fifteen years. They are extremely fair, because of the fact that I've had repairs there that they couldn't exactly fix, and there was no charge. They are always very friendly, helpful, and very knowledgeable, and very willing to share anything with me if I might have any questions.

Verified CustomerAugust 27, 2012

I have been going there ten years and they have never done anything that wasn't necessary for my car.

August 27, 2012

I believe they provide excellent service. They are very friendly and I have used them for years.

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August 25, 2012

When you want something why do they try to do more stuff when you're only going for one thing?

Verified CustomerAugust 24, 2012

I was taken care of quickly in a very courteous manner and the cost was exactly what they said it would be. The people were superb. The facility was great.

Verified CustomerAugust 24, 2012

I'm very satisfied.

August 24, 2012

Concord Auto Repair was able to take my car in and evaluate my problem without an appointment and get me back on the road in the time promised.

Verified CustomerAugust 24, 2012

As always, only those repairs that were necessary were discussed and taken care of. We wouldn't think of going anywhere else. We trust Steve, Ed and the boys to take care of us.

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Verified CustomerAugust 23, 2012

They always keep you informed of what they are doing. Their coffee was good.

Verified CustomerAugust 20, 2012

We have a fairly long relationship with Concord Auto Repair, it used to be called J&B Auto, they give us a quote for the repair, and about 99 percent the repair is exactly what they said, and the quote was what they said. If there are problems with the repair after we get the car back, we take it back, and they make it right, no additional cost. We will continue to use them.

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