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Complete Car Repair - Downers Grove

2105 W. Ogden, Downers Grove, IL 60515 Map & directions

Call Now: (630) 756-5574

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About Complete Car Repair - Downers Grove

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
87
Technical Ability (?)
97
Tools & Equipment (?)
87
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Complete Car Repair was established in 1978 and has been providing the Downers Grove community with honest auto repair at a fair price ever since. This team of automotive professionals combine for over 50 years of professional experience. They take the time to attend some of the best automotive training available to make sure they are up for the challenge of today's complex vehicles. This training, coupled with the automotive tools and computer diagnostic equipment that are needed for professional repairs makes this RepairPal Certified shop a great choice for your modern vehicle. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, early bird drop off, and a clean comfortable waiting area with wireless internet are available for your convenience.

Message from the Shop

We perform all functions of an automotive dealership service center. If there is something wrong with your car, the answer is YES. We do that. We make a point to have the latest in technology and training for our employees to get all of your needs addressed.

We are the areas premier euro car experts! Stop in and see us for a great deal on your car today.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Open Saturday Rental Car
Wireless Internet

Customer Reviews 27 verified reviews

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Complete Car Repair - Downers Grove
Verified Customer
November 19, 2013

I'm not a professional but I brought my car and they fixed my car in like two weeks. The guy that was there got angry.

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Complete Car Repair - Downers Grove
Verified Customer
March 04, 2014

They did an oil change on my car and were fast. Their service was very efficient. I had taken the car there before and they will respond back quickly for issues.

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Complete Car Repair - Downers Grove
Verified Customer
February 26, 2014

They've been very friendly and responsive.

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Complete Car Repair - Downers Grove
Verified Customer
February 18, 2014

They gave me excellent service they told me exactly what was wrong with my truck and they got the repairs done in a short amount of time.

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Complete Car Repair - Downers Grove
Verified Customer
February 11, 2014

They do good work but some things could get done cheaper at other places.

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Complete Car Repair - Downers Grove
Verified Customer
January 22, 2014

I originally took my car to Complete Auto Care for a leaking transmission oil valve, seal, or gasket or something like that. Once that was completed, all of a sudden the check engine light was turning on and my engine was misfiring. They couldn't diagnose the problem. They took it to Laurel BMW to see if they could diagnose the problem. I was out my car for 2 months. I paid $850 for a car rental. I paid $1,200 for whatever they did to my car to try and fix it. Then finally after they couldn't fix it the car got moved to Laurel BMW and they charged an extra $950 to have the car fixed. 1 week after they fixed the vehicle the car broke down on me again and I decided not to fix it and I had to come up with $7,500 to pay off the car and buy a new car.

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Complete Car Repair - Downers Grove
Verified Customer
December 31, 2013

When I went into get my tires fixed and I had to get one repaired, the pressure gauge did not work.

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Complete Car Repair - Downers Grove
Verified Customer
December 31, 2013

I just liked the customer service, I thought it was excellent, he explained everything to me and the repairs took less then an hour. Overall the price was great and their service was amazing.

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Complete Car Repair - Downers Grove
Verified Customer
December 13, 2013

The complete car care. They are on time and show professionalism. They know what they are doing.

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Complete Car Repair - Downers Grove
Verified Customer
November 29, 2013

I called recently for a repair and they never called me back.

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Complete Car Repair - Downers Grove
Verified Customer
November 29, 2013

I just think they are very honest and reliable they tell you the truth what they say they fixed, they fixed. Very reliable.

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Complete Car Repair - Downers Grove
Verified Customer
November 26, 2013

They are quick, accurate, and friendly. Also, they did the work in a timely manner.

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Complete Car Repair - Downers Grove
Verified Customer
November 18, 2013

The service is excellent. They kept the appointment and they were conscious of my time.

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Complete Car Repair - Downers Grove
Verified Customer
October 12, 2013

The work was done well for a fair price and on time.

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Complete Car Repair - Downers Grove
Verified Customer
October 11, 2013

They are very friendly and get the work done quickly; occasionally they aren't on schedule.

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Complete Car Repair - Downers Grove
Verified Customer
October 01, 2013

I give that store a ten because I was able to get answers, I called a million times and I'm sure I was really annoying but they answered every one. There was one time I needed a ride and they accommodated me. It was a really crazy week and they did everything they could.

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Complete Car Repair - Downers Grove
Verified Customer
September 24, 2013

They did a great job, and they are good people.

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Complete Car Repair - Downers Grove
Verified Customer
September 17, 2013

They have historically done almost everything I have wanted in a timely fashion and with care. They're very close, only four blocks away and I had a recommendation from my brother-in-law.

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Complete Car Repair - Downers Grove
Verified Customer
August 31, 2013

I went in there to have my air conditioning checked. They did not check to see if there were fluids in there and filled it. My air conditioning did not work after that. I did not take it back because I did not want anything else to go wrong.

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Complete Car Repair - Downers Grove
Verified Customer
August 26, 2013

The person was very resourceful, however the company itself gave different information than other companies gave about my engine. I had a new engine put in there.

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Complete Car Repair - Downers Grove
Verified Customer
July 27, 2013

They were very helpful and the pricing was perfect, they quoted me and it was spot on. Mike was very helpful, he explained everything in full detail.

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Complete Car Repair - Downers Grove
Verified Customer
July 19, 2013

The manager from before is no longer there, and the new manager, Ryan, is not helpful at all.

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5 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:9:00am to 6:00pm
Sat:9:00am to 1:00pm
Sun:CLOSED
Call Now:

(630) 756-5574

Auto Repair Experience

  1. Bryan Konieczny, Manager
  2. Established 1978
  3. 2 Auto Repair Mechanics on Staff
  4. 26 Years of Car Repair Experience