Complete Car Repair - Downers Grove

✓ RepairPal Certified
2105 W. Ogden
Downers Grove, IL 60515 USA
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9:00am to 6:00pm
9:00am to 6:00pm
9:00am to 6:00pm
9:00am to 6:00pm
9:00am to 1:00pm
9:00am to 6:00pm
9:00am to 6:00pm
Call now:
(630) 517-9322

Auto Repair Experience

  • Bryan Konieczny, Manager
  • Established 1978
  • 2 Auto Repair Mechanics on Staff
  • 26 Years of Car Repair Experience

Complete Car Repair was established in 1978 and has been providing the Downers Grove community with honest auto repair at a fair price ever since. This team of automotive professionals combine for over 50 years of professional experience. They take the time to attend some of the best automotive training available to make sure they are up for the challenge of today's complex vehicles. This training, coupled with the automotive tools and computer diagnostic equipment that are needed for professional repairs makes this RepairPal Certified shop a great choice for your modern vehicle. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, early bird drop off, and a clean comfortable waiting area with wireless internet are available for your convenience.


Auto Repair Experience

  • Bryan Konieczny, Manager
  • Established 1978
  • 2 Auto Repair Mechanics on Staff
  • 26 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Coffee
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

We perform all functions of an automotive dealership service center. If there is something wrong with your car, the answer is YES. We do that. We make a point to have the latest in technology and training for our employees to get all of your needs addressed.

We are the areas premier euro car experts! Stop in and see us for a great deal on your car today.


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Overall Rating

58 Verified Reviews

Customer Reviews

by Verified Customer May 27, 2015

They provided exact pricing for repair. Listed other options available for service at the time without any pressure to exercise those options. EXTREMELY satisfying experience.

by Verified Customer May 18, 2015

Very polite and helpful. Qualified to do the work.

by Verified Customer April 23, 2015

I was very happy with the service.

by Verified Customer April 04, 2015

I absolutely love…love…love bringing my car here. They are honest, prompt, reasonably priced and trustworthy. Not to mention…..they get the job done! I never leave there feeling like I’ve been taken to the cleaners like I did a few times when I’ve left a dealership.

by Verified Customer April 04, 2015

Good honest service.

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by Verified Customer March 31, 2015

They are very honest. I feel they really care about taking care of me.

by March 27, 2015

Good service.

by Verified Customer March 20, 2015

Great service, easy to deal with.

by Verified Customer March 17, 2015

Bill and Bryan do a great job of explaining the repairs.

by Verified Customer March 14, 2015

Very professional and competent service.

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by Verified Customer March 09, 2015

Not too many shops have the training or tools to work on my Bently and these guys do. Top notch service at a great price.

by Verified Customer March 09, 2015

Fashionable timing... Pricey.

by Verified Customer February 25, 2015

Expert mechanical technicians and very friendly professional customer service. Bill Blisard is a very good store manager! I have been taking my vehicles to CCR for years now, starting with your old location on Industrial Drive in Naperville. Brian Konieczny is the best! Glad you opened a shop in Downers Grove.

by Verified Customer February 06, 2015

Very good service job done right the first time. Rates are very good, cheaper then a dealer for the same work.

by Verified Customer January 06, 2015

The gentleman that I dealt with, named Billy, was very professional and he treated me well.

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by Verified Customer January 05, 2015

The employers are up front and let you know what's wrong with the car.

by Verified Customer January 02, 2015

I brought in a part that I wanted them to install and they gave me the best price out of all of the dealerships I contacted.

by Verified Customer December 23, 2014

My car works now.

by Verified Customer December 12, 2014

The service writer explains all of the work very well, they are all very personable.

by Verified Customer December 11, 2014

They were helpful, but I feel that they could have been a little more informative.

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by Verified Customer December 06, 2014

When I went there, something was installed wrong. I had to have my car towed back there. The customer service is okay. I wasn't too happy with my overall service.

by Verified Customer December 04, 2014

They did an excellent job for me. I am very happy with the service. They were honest and on time.

by November 22, 2014

Billy is awesome. They are very polite. They are very honest.

by Verified Customer November 21, 2014

The service was wonderful.

by November 21, 2014

I thought their prices were reasonable. I thought the work was done pretty well.

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by November 17, 2014

I was totally happy with the service there. He fits me in whenever he can. He is reasonable with the price. He is always prompt with service. He tells me it will be ready at a certain time and it is.

by November 13, 2014

Prices higher than quoted.

by Verified Customer November 03, 2014

Their commitment is to serve the customer. They are honest.

by Verified Customer October 23, 2014

Everyone takes care of what I need done in a timely manner.

by Verified Customer October 07, 2014

Very quick service. I am pretty happy with them. Very nice waiting area.

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by Verified Customer March 04, 2014

They did an oil change on my car and were fast. Their service was very efficient. I had taken the car there before and they will respond back quickly for issues.

by Verified Customer February 26, 2014

They've been very friendly and responsive.

by Verified Customer February 18, 2014

They gave me excellent service they told me exactly what was wrong with my truck and they got the repairs done in a short amount of time.

by Verified Customer February 11, 2014

They do good work but some things could get done cheaper at other places.

by Verified Customer January 22, 2014

I originally took my car to Complete Auto Care for a leaking transmission oil valve, seal, or gasket or something like that. Once that was completed, all of a sudden the check engine light was turning on and my engine was misfiring. They couldn't diagnose the problem. They took it to Laurel BMW to see if they could diagnose the problem. I was out my car for 2 months. I paid $850 for a car rental. I paid $1,200 for whatever they did to my car to try and fix it. Then finally after they couldn't fix it the car got moved to Laurel BMW and they charged an extra $950 to have the car fixed. 1 week after they fixed the vehicle the car broke down on me again and I decided not to fix it and I had to come up with $7,500 to pay off the car and buy a new car.

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by Verified Customer December 31, 2013

I just liked the customer service, I thought it was excellent, he explained everything to me and the repairs took less then an hour. Overall the price was great and their service was amazing.

by December 31, 2013

When I went into get my tires fixed and I had to get one repaired, the pressure gauge did not work.

by Verified Customer December 27, 2013

Professional services and good price.

by Verified Customer December 13, 2013

The complete car care. They are on time and show professionalism. They know what they are doing.

by Verified Customer November 29, 2013

I just think they are very honest and reliable they tell you the truth what they say they fixed, they fixed. Very reliable.

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by Verified Customer November 29, 2013

I called recently for a repair and they never called me back.

by Verified Customer November 26, 2013

They are quick, accurate, and friendly. Also, they did the work in a timely manner.

by November 19, 2013

I'm not a professional but I brought my car and they fixed my car in like two weeks. The guy that was there got angry.

by Verified Customer November 18, 2013

The service is excellent. They kept the appointment and they were conscious of my time.

by Verified Customer October 12, 2013

The work was done well for a fair price and on time.

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by Verified Customer October 11, 2013

They are very friendly and get the work done quickly; occasionally they aren't on schedule.

by Verified Customer October 01, 2013

I give that store a ten because I was able to get answers, I called a million times and I'm sure I was really annoying but they answered every one. There was one time I needed a ride and they accommodated me. It was a really crazy week and they did everything they could.

by September 24, 2013

They did a great job, and they are good people.

by Verified Customer September 17, 2013

They have historically done almost everything I have wanted in a timely fashion and with care. They're very close, only four blocks away and I had a recommendation from my brother-in-law.

by August 31, 2013

I went in there to have my air conditioning checked. They did not check to see if there were fluids in there and filled it. My air conditioning did not work after that. I did not take it back because I did not want anything else to go wrong.

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by August 26, 2013

The person was very resourceful, however the company itself gave different information than other companies gave about my engine. I had a new engine put in there.

by Verified Customer July 27, 2013

They were very helpful and the pricing was perfect, they quoted me and it was spot on. Mike was very helpful, he explained everything in full detail.

by Verified Customer July 19, 2013

The manager from before is no longer there, and the new manager, Ryan, is not helpful at all.

5 verified customers did not leave comments but provided these ratings:
by 2 verified reviewers
by 1 verified reviewer
by 1 verified reviewer
by 1 verified reviewer
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