Complete Automotive Repair Specialists LLC

✓ RepairPal Certified
160 Sebethe Dr
Cromwell, CT 06416
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
8:00am to 1:00pm
7:30am to 5:30pm
Call now:
(860) 237-4058

Auto Repair Experience

  • John Natale , Owner
  • Established 1990
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience


Complete Automotive Repair Specialist has been a family owned business for the past 30 years. This RepairPal Certified shop strives to provide the community of Cromwell with fairly priced auto repair that is fixed right the first time. John Natale is an ASE Certified Master Technician who takes pride in keeping up with the latest industry technologies and makes sure his staff does the same by providing them with the ongoing training that is required. This team has access to some of the best automotive tools and computer diagnostic equipment that are needed to make accurate professional repairs to your modern vehicles. These repairs range from advanced computer diagnostics and programming to tires and wheel alignments. They back their work with a minimum 24-month / 24,000-miles warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.


Auto Repair Experience

  • John Natale , Owner
  • Established 1990
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

One Stop One Shop our name says it all.Our customers look to us as their Dealer Alternative to keep their new or older vehicle in top shape and still maintain their new car warranty as well as maintaining their out of warranty vehicles.We use the latest tools and technology to service today's highly technical vehicles.
We offer a 24month 24,000 mile nationwide warranty. Most parts carry a lifetime warranty if and when our parts require warranty work and that work is performed at our facility.
We employee ASE and ASE Master Certified Technician's. Our techs attend training on a nearly monthly schedule with the exception of summers.
With nearly 60 years of experience you can count on us to get keep your vehicle on the road for years to come.


Overall Rating

25 Verified Reviews

Customer Reviews

Verified CustomerDecember 06, 2013

Great place with a great staff and it gets done right good service is rare to find these days.

Verified CustomerNovember 29, 2013

Professional & knowledgeable staff. GOOD PEOPLE, HARD TO FIND THESE DAYS IN AUTO REPAIR.

Verified CustomerNovember 20, 2013

Quick, honest,friendly service

Verified CustomerNovember 15, 2013

Excellent service, trustworthy and knowledgeable staff and dealership level service at much less than I was quoted at the dealership.

Verified CustomerNovember 15, 2013

Convenient, flexible scheduling, night time drop off, reasonable pricing.

Show more reviews
Verified CustomerNovember 09, 2013

Fair and honest.

Verified CustomerNovember 06, 2013

Friendly service.

Verified CustomerNovember 02, 2013

They always give great service not only to the vehicles but to the customer!!! You are the best!!

Verified CustomerOctober 28, 2013

Competitive pricing, great customer service, quality work.

Verified CustomerOctober 22, 2013

I have always received excellent service and have told many co-workers to bring their cars there.

Show more reviews
Verified CustomerOctober 21, 2013


Verified CustomerOctober 18, 2013

We were searching for a trustworthy mechanic .We really feel we have found that at CARS.

Verified CustomerOctober 15, 2013

They schedule me right away and do the work within the time frame they give.

Verified CustomerOctober 11, 2013

Excellent service. Timely and informative prior to work being done.

Verified CustomerOctober 10, 2013

Excellent service and reasonable prices. Very knowledgible staff.

Show more reviews
Verified CustomerOctober 09, 2013

Very pleased with services utilized the past several years--honest/reliable.

Verified CustomerSeptember 25, 2013

Fair prices.

Verified CustomerSeptember 24, 2013

Best car care & service ever.

Verified CustomerSeptember 11, 2013

Honesty, gives you an estimate cost before any repairs are made. They will explain the reasons why repairs are needed and will leave up to you if you want items corrected.

Verified CustomerSeptember 10, 2013

The staff at CARS are knowledgeable and extremely helpful. The service we receive is always top notch.

Show more reviews
Verified CustomerAugust 28, 2013

Their Customer service is great. They explain the problem with your vehicle in simple terms. They resolve the issue first time.

Verified CustomerAugust 23, 2013

Great Service! Always very helpful. Excellent repair. Reasonable prices.

Verified CustomerAugust 16, 2013

Good quality and honest work.

Verified CustomerAugust 13, 2013

You are thorough, efficient and tell it like it is, good or bad. You are prompt and jump through hoops if necessary.

January 22, 2015

car type- mercedes
scheduling - easy and smooth
servicing - honest opinion..this is my second day and hence not in a position to correctly tell how was the servicing, but till now my car looks fine. will update later how I feel about the work.
Price- Fair and reasonable
pick up/drop off service- flexible and good
staff- friendly and ready to listen to you

Show more reviews
January 19, 2015

I have been going to CARS for the past 15 years. We moved here from out of state and I was a bit concerned about finding a reliable, trustworthy mechanic. On the recommendation of a friend I came here and have never looked back.

I greatly trust their work and John always does a good job explaining what is wrong and why it needs to be fixed. If something can wait, he lets me know that as well.

I feel like I can relax knowing that they are looking out for me.

Highly, highly recommended!!!

December 30, 2014

First time meeting the owner and thought him rude and acted as he did not want to be bothered or needed additional business. Had work done to previous cars and had no complaints.

September 15, 2014

I love this auto repair shop! the people were friendly, honest and explained everything they were doing - only work that needed to be done was done on my car, and they were proactive in making sure the car was up to snuff! and they even gave me a ride home rather than make me wait. I felt like I was part of the family in this family run operation. For years, I know I have been getting ripped off at the nearby Ford dealer - so refreshing to have found nice, honest and competent people to take care of my automobiles!

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
Get Directions to Complete Automotive Repair Specialists LLC
RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service