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Complete Automotive Repair Specialists LLC

160 Sebethe Dr, Cromwell, CT 06416 Map & directions

Call Now: (860) 856-5412

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About Complete Automotive Repair Specialists LLC

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Complete Automotive Repair Specialist has been a family owned business for the past 30 years. This RepairPal Certified shop strives to provide the community of Cromwell with fairly priced auto repair that is fixed right the first time. John Natale is an ASE Certified Master Technician who takes pride in keeping up with the latest industry technologies and makes sure his staff does the same by providing them with the ongoing training that is required. This team has access to some of the best automotive tools and computer diagnostic equipment that are needed to make accurate professional repairs to your modern vehicles. These repairs range from advanced computer diagnostics and programming to tires and wheel alignments. They back their work with a minimum 24-month / 24,000-miles warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

One Stop One Shop our name says it all.Our customers look to us as their Dealer Alternative to keep their new vehicle in top shape and still warranted as well as maintaining their out of warranty vehicles.We use the latest tools and technology to service today's highly technical vehicle.
We are a NAPA AutoCare Center

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Open Saturday Open Weekends Parts/Accessories
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Complete Automotive Repair Specialists LLC
Verified Customer
December 06, 2013

Great place with a great staff and it gets done right good service is rare to find these days.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 29, 2013

Professional & knowledgeable staff. GOOD PEOPLE, HARD TO FIND THESE DAYS IN AUTO REPAIR.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 20, 2013

Quick, honest,friendly service

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Complete Automotive Repair Specialists LLC
Verified Customer
November 15, 2013

Excellent service, trustworthy and knowledgeable staff and dealership level service at much less than I was quoted at the dealership.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 15, 2013

Convenient, flexible scheduling, night time drop off, reasonable pricing.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 09, 2013

Fair and honest.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 06, 2013

Friendly service.

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Complete Automotive Repair Specialists LLC
Verified Customer
November 02, 2013

They always give great service not only to the vehicles but to the customer!!! You are the best!!

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Complete Automotive Repair Specialists LLC
Verified Customer
October 28, 2013

Competitive pricing, great customer service, quality work.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 22, 2013

I have always received excellent service and have told many co-workers to bring their cars there.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 21, 2013

Satisfaction.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 18, 2013

We were searching for a trustworthy mechanic .We really feel we have found that at CARS.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 15, 2013

They schedule me right away and do the work within the time frame they give.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 11, 2013

Excellent service. Timely and informative prior to work being done.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 10, 2013

Excellent service and reasonable prices. Very knowledgible staff.

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Complete Automotive Repair Specialists LLC
Verified Customer
October 09, 2013

Very pleased with services utilized the past several years--honest/reliable.

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Complete Automotive Repair Specialists LLC
Verified Customer
September 25, 2013

Fair prices.

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Complete Automotive Repair Specialists LLC
Verified Customer
September 24, 2013

Best car care & service ever.

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Complete Automotive Repair Specialists LLC
Verified Customer
September 11, 2013

Honesty, gives you an estimate cost before any repairs are made. They will explain the reasons why repairs are needed and will leave up to you if you want items corrected.

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Complete Automotive Repair Specialists LLC
Verified Customer
September 10, 2013

The staff at CARS are knowledgeable and extremely helpful. The service we receive is always top notch.

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Complete Automotive Repair Specialists LLC
Verified Customer
August 28, 2013

Their Customer service is great. They explain the problem with your vehicle in simple terms. They resolve the issue first time.

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Complete Automotive Repair Specialists LLC
Verified Customer
August 23, 2013

Great Service! Always very helpful. Excellent repair. Reasonable prices.

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Complete Automotive Repair Specialists LLC
Verified Customer
August 16, 2013

Good quality and honest work.

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Complete Automotive Repair Specialists LLC
Verified Customer
August 13, 2013

You are thorough, efficient and tell it like it is, good or bad. You are prompt and jump through hoops if necessary.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(860) 856-5412

Auto Repair Experience

  1. John Natale , Owner
  2. Established 1990
  3. 2 Auto Repair Mechanics on Staff
  4. 25 Years of Car Repair Experience