Coastal Import Repair Limited

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422 W 21st St
Norfolk, VA 23517
(757) 627-4630

This shop is not yet RepairPal Certified - Learn More

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Message from the Shop
Voted 11 years as "Norfolk's Best" Auto Repair Facility by the Readers of The Virginian-Pilot, with our most recent win in 2008.
Details

Specialties

  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair

Amenities

  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

October 27, 2009

Truly hometown service. These people are gracious, efficient, fairly priced, and accurate in both diagnosis and repair. They know me, they know my car, and they get me in and out of there quickly. I've had friends take in cars that were on their last gasps and had the Coastal guys tell them, 'look, it'll cost $X to fix this and the car's only worth $Y.' That's being decent. Odd as it sounds, it is always a positive experience when I take my car to Coastal.

October 27, 2009

Over the years, Doctor Matthew Stewart and Doctor George Pillsbury, ably assisted by Curtis and Anna at the front desk, have treated my 1978 Volvo 245 Wagon, 1984 Volvo 260 Diesel Sedan, 1988 Volvo 240 Wagon, 1998 Volvo V70 (Base) wagon, 1998 Volvo V70 T-5 wagon, and their most chronicly ill patient, my 1967 MGB Roadster. I have presented to them all manner of bizarre and exotic illnesses and emergencies, some well defined and others completely baffling. They have never let me down. In many ways I have the same relationship with them that I have with my family physician: They know and care about me and my cars and will go the extra mile to make sure that my cars remain healthy. They have always been available to chat about car stuff anytime, and have given me valuable counsel when I was deciding to buy my 98 V70 (Base) sight unseen after finding it on the internet. After the umpteenth set of 6-volt batteries were installed in my 1967 MGB, Matthew gave ... that's right ... gave me a battery charger to leave connected to my MGB during its long periods of storage in my garage. Ever since, I have not had to replace batteries, and it starts right up every time. Once I thought that I had inserted a foreign object into my MGB transmission through the dipstick fitting. Matthew personally disassembled the tranny until he was sure that the object was not there. We laughed about it together (and still do), but he never laughed AT me about it. That is not his style nor is it the style of his staff. Perhaps I shouldn't sing their praises so loudly; the more business they attract, the more difficult it will become for me to get an appointment. (Just kidding Matthew. I am waiting for you to break ground for the expansion project and to name the new wing after me. While this entry is anonymous, you know who I am from my MGB story.)

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