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CMD Automotive

2914 Griffith St, Charlotte, NC 28209 Map & directions

Call Now: (704) 385-4170

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About CMD Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
100
Tools & Equipment
96
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

CMD Automotive was established in 1995 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Not only do they excel in the scope and quality of repairs they are able to deliver they also excel in the customers service area where they had a near perfect score. Our survey revealed a group who describe the team here as: “accommodating”, “knowledgeable”, “honest”, and “helpful”.  They are one block from the Newbern light rail station, early bird drop off, and a waiting area with wireless Internet are also available.

Message from the Shop

CMD is an independent car repair and maintenance shop located one block behind the New Bern Light Rail Station (we provide customers with free light rail passes).

Operated by two working partners who are in the shop everyday, CMD is committed to the highest quality workmanship and customer service.

CMD invests in the most up-to-date OEM diagnostic equipment and hires ASE Certified Technicians. CMD maintains and repairs virtually every make and model of vehicle.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Early Bird Dropoff Extended/Evening Hours Heated Waiting Room Service Guarantee
Shopping Nearby Shuttle Wireless Internet

Customer Reviews 24 verified reviews (25 total)

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CMD Automotive
Verified Customer
January 27, 2015

I like their knowledge and pricing. The knowledge was great and the price was good.

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CMD Automotive
Verified Customer
January 27, 2015

The owner didn't speak to me when I walked in.

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CMD Automotive
Verified Customer
January 26, 2015

They have good, professional service at a good price.

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CMD Automotive
Verified Customer
January 26, 2015

It's easy to get my car in to get it worked on. They are very convenient, do good work with no problems.

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CMD Automotive
Verified Customer
January 26, 2015

They were just very knowledgeable, the service was friendly, very accommodating and a reasonable price. They are honest because of the references I have received in the past.

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CMD Automotive
Verified Customer
January 26, 2015

They have taken care of our vehicles for the past 8 to 9 years, they do a good job we trust them and their work is always done well.

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CMD Automotive
Verified Customer
January 26, 2015

They have really good service. They are affordable.

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CMD Automotive
Verified Customer
January 26, 2015

The customer service is high quality by getting the work done fast and they tell you straight up on what needs to be fixed and what doesn't.

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CMD Automotive
Verified Customer
January 23, 2015

They have good service and are honest.

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CMD Automotive
Verified Customer
January 23, 2015

They were able to get my car in right away. I like the customer service I received. I like the service they did on my vehicle. i like they explained what needed to be done on my vehicle. The service was prompt. The location was convenient.

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CMD Automotive
Verified Customer
January 23, 2015

They are very professional and they always offer good reliable service.

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CMD Automotive
Verified Customer
January 22, 2015

They always get the work right. They are very polite and friendly. Their prices are competitive, if not better. They always aim to please. I like everything about them. They are the only folks I go to.

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CMD Automotive
Verified Customer
January 21, 2015

They are honest, I trust them and they do good work.

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CMD Automotive
Verified Customer
January 21, 2015

It is a great place to take your car. It is a great deal. They do a good job. It is great service.

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CMD Automotive
Verified Customer
January 20, 2015

I have been using them for several years, they are very honest and they always do good work.

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CMD Automotive
Verified Customer
January 20, 2015

Every time I have taken my car there, the work is guaranteed to be fixed correctly. If I have to take it back, they fix it free of charge.

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CMD Automotive
Verified Customer
January 20, 2015

I have had nothing but good experiences there. They offer quality service and they have friendly staff.

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CMD Automotive
Verified Customer
January 16, 2015

They are customer friendly and the pricing was very acceptable. It was very quick.

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CMD Automotive
Verified Customer
January 16, 2015

Their service and repairs are timely. They are fair and honest.

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CMD Automotive
Verified Customer
January 15, 2015

They are always very honest, they help us out with discounts after we go looking for quotes. They help us out a lot when we are in financial trouble.

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CMD Automotive
Verified Customer
January 15, 2015

Excellent service, the customer service is great, mechanics are awesome and they make you feel welcome.

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CMD Automotive
Verified Customer
January 15, 2015

I was very satisfied with their treatment. They were very responsive and prompt.

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CMD Automotive
Verified Customer
January 14, 2015

I like them. Whenever I have an issue I can stop in and they will help me if they can. They know what they are doing and I appreciate their help and counseling.

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CMD Automotive
Verified Customer
January 13, 2015

They are honest and they did a good job.

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CMD Automotive
February 06, 2015

They are trustworthy, which is hard to find in a shop these days. I've sent several friends there. They do good work and they won't take advantage of you.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 6:00pm
Tue:8:00am to 6:00pm
Wed:8:00am to 6:00pm
Thu:8:00am to 6:00pm
Fri:8:00am to 5:00pm
Call Now:

(704) 385-4170

Auto Repair Experience

  1. James Gorman, Owner
  2. Dwight Patterson, Owner
  3. Established 1995
  4. 6 Auto Repair Mechanics on Staff
  5. 4 ASE Certified Auto Technician
  6. 90 Years of Car Repair Experience