Cliffs Direct Effect has been serving the community of Essex and the surrounding area since 2001. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “excellent”, “courteous”, “honest”, “professional”, and “knowledgeable”. This location features a team of very experienced and well trained automotive professionals. They have invested in tools and equipment to help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service and rental vehicles, early bird drop off are available for your convenience.
Cliff's Direct Effect
Essex, MD 21221 USA
Auto Repair Experience
- Jacob O'Connell, Manager
- Established 2001
- 2 Auto Repair Mechanics on Staff
- 45 Years of Car Repair Experience
- Check Engine Light
- Collision Repair & Paint
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Vehicle Detailing
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Child Friendly
- Heated Waiting Room
- Rental Car
- Service Guarantee
- Warranty Accepted
Makes We Serve
- Land Rover
Convenience, friendly environment.
They did great service, they get you in when you need something done, and they help you out along the way.
They are a little high in price. I think that they have the quality and I will pay for that. I chose the company because of their knowledge and their professionalism and they are courteous.
This is where I have all of my auto repairs done, I've had no issues with them in the last six or seven years.
Excellent service. They were honest and efficient. They didn't try to rip you off.
As far as work skills go they are great. Great quality of work.
They did pretty good and they are reasonable.
They were very polite. It was done on time. I was very satisfied when I got my truck back.
They do a good job and they are fast.
The service was great. Everything in general.
The customer care and quality of service was great. The job was so good, that I'm already looking to go back there in the future. They're very professional.
They do excellent work.
I like the quality of the work they did and the followup.
They do an excellent job. They checked back with me several times to make sure everything was good.
They were good. they seem honest. They tell you the truth. That's what I'm looking for someone I can trust. A lot of women go places and they get taken. I've paid them money. They have the parts. They need to do the job.
They did a good job, they are good to work with.
i deal with them all the time. I've bought products there. They're good people. They do what they say. They did work on my truck. They have a customer with me now.
They did a repair on my truck. They did a beautiful job. I like the lifetime warranty. They were courteous and efficient.
We've used them several times and always been satisfied with their work.
They're good. The did scuff up my wheel. It's not a big thing. It's just around the lugnuts.
The customer service. They really care about their customers, they have it done when it's supposed to be done, and clean the car inside and out.
I've already done that. They did a good job. They're good people. Nice people. Easy to talk to. They were upfront with me. I asked them questions about other things and they answered them for me. When I need repairs I will go there.
They just have excellent customer service and do good work.
They are always courteous. Always nice. They explain everything to you.
Customer service. The job was done well. Done on time.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service