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Classic Imports, Inc.

18777 U.S. 12 / Yunge Ave, New Buffalo, MI 49117 Map & directions

Call Now: (269) 924-0268

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About Classic Imports, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Classic Imports has been a member of the New Buffalo community since 1990. Renee and Mikail Pinette established this RepairPal Certified shop with the idea of providing high-quality auto repairs at a fair price. This team has demonstrated a commitment to ASE Certification and ongoing training, attending some of the best European car automotive training available. They are very qualified to work on all makes of European vehicles, and they service all other makes as well. They have dealership level computer diagnostic equipment that enables them to perform diagnostics, programming, and repairs to your modern vehicle. They back their repairs with a 12-month / 12,000-mile warranty. For your convenience local shuttle service, early bird drop off, and a clean comfortable waiting area are all available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Roadside Assistance Service & Repair
Timing Belts Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Open Saturday Parts/Accessories Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Classic Imports, Inc.
Verified Customer
August 29, 2013

Great service experience.

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Classic Imports, Inc.
Verified Customer
August 26, 2013

Competent staff, quality work, done right the first time.

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Classic Imports, Inc.
Verified Customer
August 26, 2013

I had an engine replaced and the new engine broke down. The engine broke down. It was faulty. I had to fly back and then pay back for all the repairs. They did fix the engine but it took 8 months. They did fix the engine but it is still not running right. I gave them $3,700 cash up front. My van is not running. They called me to come pick it up and the engine is faulty again. They didn't reimburse me for anything. It broke down and only had 300 miles on it. They talk nice on the phone and in person but the quality of their work...they didn't reimburse me for anything. All the money I had to pay in Florida and the flying back. They cost me a lot of money and time. They had it for 8 months and still didn't fix it properly.

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Classic Imports, Inc.
Verified Customer
August 19, 2013

I have been going to there for many years and the work is always satisfactory.

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Classic Imports, Inc.
Verified Customer
August 14, 2013

The service wasn't bad and they did exactly what I wanted them to do.

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Classic Imports, Inc.
Verified Customer
August 02, 2013

Competent, friendly service

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Classic Imports, Inc.
Verified Customer
July 31, 2013

The cost is high but the work is excellent. We will go from there.

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Classic Imports, Inc.
Verified Customer
July 30, 2013

Every one that worked there was nice. The mechanic was knowledgeable and explained the problem I was having with my car and fixed it.

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Classic Imports, Inc.
Verified Customer
July 25, 2013

The service and work performed was outstanding.....Price was fair....

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Classic Imports, Inc.
Verified Customer
July 22, 2013

The service was completed in a timely manner and they advised me of additional work I should consider having done.

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Classic Imports, Inc.
Verified Customer
July 22, 2013

No problems, no questions, and the job was done.

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Classic Imports, Inc.
Verified Customer
July 18, 2013

They were very foreword and very nice.

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Classic Imports, Inc.
Verified Customer
July 11, 2013

I have worked with them for years. Solid and honest work.

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Classic Imports, Inc.
Verified Customer
July 11, 2013

They have great service and prices.

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Classic Imports, Inc.
Verified Customer
July 01, 2013

They were very efficient and got the job done quickly. I called them that day and they got me in the same day. Just good service and no automated voice systems.

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Classic Imports, Inc.
Verified Customer
June 28, 2013

Top of the line service.

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Classic Imports, Inc.
Verified Customer
June 19, 2013

Excellent service.

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Classic Imports, Inc.
Verified Customer
June 18, 2013

They were nice and good service

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Classic Imports, Inc.
Verified Customer
June 14, 2013

They do what they say they are going to do and contact me before they do the repairs that are needed.

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Classic Imports, Inc.
Verified Customer
May 28, 2013

They over charged me, and still didn't make the proper repairs. Then I had a total car check and they didn't even put air in my tires.

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Classic Imports, Inc.
Verified Customer
May 20, 2013

Honest & competent service.

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Classic Imports, Inc.
Verified Customer
May 15, 2013

I liked their knowledge of foreign cars and good customer service.

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3 verified customers did not leave comments but provided these ratings:

(1) by Don
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Classic Imports, Inc.
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:9:00am to 6:00pm
Call Now:

(269) 924-0268

Auto Repair Experience

  1. Renee and Mikail Pinette, Owners
  2. Established 1990
  3. 3 Auto Repair Mechanic on Staff
  4. 3 ASE Certified Auto Technicians
  5. 2 ASE Master Auto Technicians
  6. 50 Years of Car Repair Experience