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Chumbley's Auto Care

110 S Jefferson, Indianola, IA 50125 Map & directions

Call Now: (515) 608-8976

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About Chumbley's Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
95
Tools & Equipment (?)
94
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Chumbley's Auto Care has been serving the Indianola area since 1957 and have been operating under the current ownership since 1999. A real fixture in the community, they focus on Domestic and Asian vehicles and are equipped with many of the same \"factory\" diagnostic tools the dealerships use. Their experienced, well trained, and certified (two ASE Master Technicians on staff) have the knowledge to use these specialized tools to quickly get to the root of just about any problem. Combine this with their great customer service and you can see they certainly have what it takes to be a RepairPal Certified shop.

Message from the Shop

We are the three time winner ""Best of Warren County Auto shop". Providing quality auto service, repair, towing and fuels, since 1957. "Chumbley's, where good service never goes out of style."

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Subaru
Suzuki Toyota

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Inspection Gas/Diesel Heated Waiting Room Loaner Car
Rental Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted

Customer Reviews 12 verified reviews

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Chumbley's Auto Care
Verified Customer
April 04, 2012

Very well run business with the customer in mind.

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Chumbley's Auto Care
Verified Customer
April 03, 2012

I thought the price they charged was good for the repair.

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Chumbley's Auto Care
Verified Customer
April 03, 2012

I got my car back. It ran better then ever.

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Chumbley's Auto Care
Verified Customer
April 02, 2012

They do a good job. They are fine.

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Chumbley's Auto Care
Verified Customer
March 30, 2012

It's nice to find an honest shop and they are an honest shop.

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Chumbley's Auto Care
Verified Customer
March 30, 2012

Extremely satisfied with them. Very friendly and they know my first name.

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Chumbley's Auto Care
Verified Customer
March 29, 2012

I think that the character and personality of the owner is excellent. Very honest and trustworthy.

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Chumbley's Auto Care
Verified Customer
March 26, 2012

They need to have someone else calling the customer who is not feeding lies. Don't fix things that aren't broken.

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Reply from Chumbley's Auto Care -  Tim DApril 16, 2012 20:06

I am sorry for the issues you experienced. I feel their must have been a communication breakdown. We do not make a practice of making "lies or fixing things not broke". I would love the opportunity to hear your story, please get in contact with me, and we can discuss. Thank you. Tim D

Chumbley's Auto Care
Verified Customer
March 22, 2012

Very friendly and courteous. Made very sure I was happy with the repairs.

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Chumbley's Auto Care
Verified Customer
March 22, 2012

We had a Chevrolet dealership for 30 years. We were proud of our service and they certainly match up more than enough to match it as far as I am concerned.

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Chumbley's Auto Care
Verified Customer
March 22, 2012

Extremely happy with them and the job they did.

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Chumbley's Auto Care
Verified Customer
March 21, 2012

They are an awesome shop and would recommend anyone to go there.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 7:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(515) 608-8976

Auto Repair Experience

  1. Tim Davison, Manager
  2. Established 1957
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 57 Years of Car Repair Experience