Chuck Mercier's Burbank Auto Repair

✓ RepairPal Certified
901 N San Fernando Blvd
Burbank, CA 91504
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CLOSED NOW
S
8:00am to 4:00pm
CLOSED NOW
T
8:00am to 5:30pm
S
8:00am to 4:00pm
W
8:00am to 5:30pm
Su
Closed
Th
8:00am to 5:30pm
M
8:00am to 5:30pm
F
8:00am to 5:30pm
Call now:
(818) 435-7119

Auto Repair Experience

  • Chuck Mercier , Owner
  • Established 1979
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 105 Years of Car Repair Experience

Scorecard

Chuck Mercier's Automotive Services has been serving the Burbank community since 1979. This RepairPal Certified shop is well equipped and staffed with very experienced ASE Certified technicians who combine for over 114 years of experience. Most of the team have been working together for over 18 years and are equipped to handle a wide range of repairs including performing California Smog Checks. Chuck Mercier, the owner, has invested in the automotive tools and equipment that are critical to making professional repairs on your computer controlled vehicles and has the type of staff it takes to ensure these repairs are done right. For your peace of mind they back these repairs with a 24-month/24,000-mile warranty. They offer Saturday hours, free shuttle, early bird drop off, and wireless Internet for your convenience.

Details

Auto Repair Experience

  • Chuck Mercier , Owner
  • Established 1979
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 105 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Open 24 Hours
  • Open Saturday
  • Parts/Accessories
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Old fashion service at our shop with high tech equipment, Service and quality of work is what has our customers returning for over 30 years. C.S.I by AAA averages 98% for the last 6 years.

ReviewsMap
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Overall Rating

35 Verified Reviews

Customer Reviews

Verified CustomerDecember 06, 2015

I have gone to them for over a decade and they are very good. I can rely on them.

Verified CustomerDecember 04, 2015

They did good a job. They provided me with a ride home, and they were very friendly.

December 04, 2015

They have reliable service.

December 02, 2015

I have been doing business with them for the last few years and they are pretty honest.

Verified CustomerDecember 01, 2015

They are honest, trustworthy, they give a clear description of what servicing the vehicle needs. For our old vehicle they recommended what not to fix because it wasn't worth it.

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Verified CustomerNovember 30, 2015

They are really friendly, they keep good records, and they do a good job explaining what is wrong with my vehicle and how it needs to be fixed.

Verified CustomerNovember 27, 2015

I have gone to him for about 20 years they are very honest.

Verified CustomerNovember 26, 2015

I've gotten service from them, they have done a number of repairs on my car. They have been in service for 40 years and they have a good group of mechanics.

October 23, 2015

He did work that I did not approve.

Verified CustomerOctober 22, 2015

They analyze the problem, they fix it, they are not over priced, and they are fine in every respect possible.

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Verified CustomerFebruary 11, 2014

They explain things to me. They were very friendly and helpful. I enjoy taking me car there because I can trust them. They are close by and convenient for me.

Verified CustomerFebruary 11, 2014

They did pretty good work. I have had an airbag warning light on since I had service there.

February 10, 2014

They did a very good job. I have gone there for years and I really like that they do an excellent job.

Verified CustomerFebruary 07, 2014

I trust them. They have worked on my car before. They are honest and tell me about me repairs. They fix it quickly and inexpensively, sometimes.

Verified CustomerFebruary 07, 2014

They're very good. They do great work. They are very convenient for me and I have no complaints. They have been taking care of my car for 10 years. They look over the whole car and they are always very honest on what needs to be done and I think the price is fair.

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Verified CustomerFebruary 07, 2014

The staff especially Gary is special and honest, they deliver exactly what they say they will; they are very trustworthy.

Verified CustomerFebruary 06, 2014

They are reliable and have good prices and the people are really nice.

Verified CustomerFebruary 05, 2014

We have been with them quite a while and everything has been good. He is an honest guy, with his prices and stuff.

Verified CustomerFebruary 05, 2014

They always take care of us and we have been there for years. They take care of us when we call, they get us right in.

Verified CustomerFebruary 05, 2014

I think they are very honest. They are good at what they do. I think their prices are really good compared to other shops. I would really recommend them.

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Verified CustomerFebruary 03, 2014

He does a good job. Everything I take down to him, I don't care what it is.

Verified CustomerFebruary 02, 2014

Every time I use them they are absolutely wonderful, professional, great, and courteous. They use paper floor mats to protect floors. They are reasonable in cost.

February 02, 2014

They were very fast. They were thorough. The called me to tell me what they were doing. I felt they were not doing anything that was unnecessary. They are close by.

Verified CustomerJanuary 30, 2014

I think for the most part their services are good. I don't think anyone is perfect so I gave a nine not ten.

Verified CustomerJanuary 29, 2014

They diagnosed the problem at the price they said they would.

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Verified CustomerJanuary 28, 2014

In life you need a good dentist, good lawyer, and a good mechanic. He is the best. I know him as a family man and as a fantastic serviceman. He has always taking good care of my family. He is always looking out for us. We know he is fixing for the future. He will tell us the next time we come in for a oil change that we are going to do the tires. You know for safety. He never over charges us. His team is the dream team. He is also very handy because his shop is at a gas station. They have worked on all my cars for 25 years. They even worked on my RV because it was just small enough to fit in their driveway. We went out and the RV broke down in the middle of the road. Where do you think we limped it to and stayed for the night? Our good buddies Chuck Mercier's.

Verified CustomerJanuary 28, 2014

Honest, good, I wouldn't take my car anywhere else.

Verified CustomerJanuary 28, 2014

The people there are very friendly they know their stuff and I feel that they are always honest and take good care of our cars.

Verified CustomerJanuary 26, 2014

Excellent service, prompt, reliable, honest, and fair prices, and friendly.

Verified CustomerJanuary 26, 2014

Very prompt and everybody knows what they are doing. Their work is done very professional in all aspects. I can't think of anything else except that is where I go.

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Verified CustomerJanuary 26, 2014

They give me believable quotes, are reasonable, explain the repair, and stay close to quota, are prompt in doing repair, and flexible in scheduling repair. The price is reasonable and I have never had a problem with the repair. One of my cars, it is a ninety-four, and he gave me advice to keep it or not, such as running well, running on the road, cost to do it , and the fact that it is an old car.

January 18, 2016

I took my older Nissan 240SX to Chuck Mercier's 76 based on reviews and really regret it! It had been slow-leaking power steering fluid for months. They had the car 6 days (!) , charged me $966. ($445 for that problem and $150 for steam cleaning engine, etc.) and within 10 days of getting the car back the car is leaking the exact same amount of fluid on a constant slow basis!! They fixed nothing and it cost almost $1000 and several Lyft ride charges, going back and forth! Horrible service, don't seem to know what they are doing, large charges, do not go there!
The day after I got the Nissan back (I thought it had been repaired correctly-it took 10 days for me to realize otherwise) I also took my Porsche Boxter there for a routine smog certification only-it had passed with flying colors every year. The check engine light came on during the test. (It has been coming on and off sporadically for 10 years and the Porsche dealership said it was a short and very common. I told the mechanic this. He said they were wrong. Chuck Mercier charged $60 for smog inspection, then another $100 to run base line test (?), replaced all oxygen sensors and cleaned massairflow sensor for $1,200!!, ran another "Run monitors" test for another $110. I paid them $1,529 and the light came back on on the way home- soI returned to the shop, they kept it overnight, the check engine light came back on 3 weeks later and has been on ever since! They are horrible and dishonest, as far as I can tell.

July 08, 2014

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July 08, 2014

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4 verified customers did not leave comments but provided these ratings:
by 1 verified reviewer
by 1 verified reviewer
by 1 verified reviewer
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