Worn sway bar bushings or sway bar end links may cause a rattling or clunking noise from the front suspension during low-speed driving. Though not always the root cause, front struts are often replaced for this condition.
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Repairpal verified 2002 Chrysler Town & Country problems
The speedometer may become inoperative due to a failed vehicle speed sensor (VSS), . A failed sensor will require replacement.
A failing head lamp switch can cause the head lamps and/or instrument cluster lighting to flicker or dim. The head lamp switch should have a noticeable click between each position; a "mushy" feel is a strong indication of a failing switch.
If the HVAC (heater) housing is not properly sealed at the bulkhead (firewall), water can leak into the passenger compartment. Foam sealant should be used to seal any gaps and the evaporator drain tube can be modified to prevent further water entry.
There have been reports of excess oil consumption due to oil burning in the combustion chamber. This can be occurring even without the traditional blue oil smoke noted from the tail pipe. In some cases this oil consumption is due to problems with the PCV system. It is recommend a complete inspection of the PVC system, including this oil baffle inside the valve cover, be performed if excess oil consumption is noted. According to the manufacturer, usage of 1quart of oil every 1,000 miles is acceptable.
If you have to press the remote button numerous times to open the power liftgate, it may be necessary to update the software in the power liftgate module to correct this issue.
If the transmission is slipping in first gear or Reverse—or if you experience delayed or loss of gear engagement after initial startup—the transmission may require removal and disassembly.
Due to a lack of lubrication, the AC compressor can fail. The AC compressor warranty was extended to seven years or 70,000 miles.
While turning in either direction during low speed parking lot maneuvers, if a creaking, squawking, squeaking, grinding, or groaning sound is heard from the front strut area, locate the front strut dust boot and rotate the dust boot side to side. If the sound is present, applying lubricant to the jounce bumper (bump stop) of both front struts can help with the noise.
If the heater is on and no heat is felt from the right side dash vents, there may be a problem with the blend air door shaft; a revised part is available to address this concern.
V6 engines may experience surging while driving. The condition is more noticeable between 40 and 50 MPH while accelerating up a hill/slight incline. Replacing the powertrain control module (PCM) and updating the transmission control module (TCM) software may be required.
Hood misalignment, cowl cover misalignment, wiper module drain tube(s), and/or the lower plenum drain hose may cause the HVAC housing to leak water onto the passenger side floor. Diagnoses will be required to confirm the location of a water leak in the front passenger area.
An oil leak from the oil filter adapter may be evident. Chrysler has made a revised oil filter adapter is available.