Problem Reports

Worn sway bar bushings or sway bar end links may cause a rattling or clunking noise from the front suspension during low-speed driving. Though not always the root cause, front struts are often replaced for this condition.

A ticking sound (lasting only two to three seconds) may be heard when starting a cold engine. Worn swivel pads on the exhaust rocker arms are commonly the cause. Worn swivel pads will require replacement.

Some vehicles may develop a musty odor coming from the HVAC system, Dodge has issued a cleaner/disinfectant and a coating for the evaporator designed to inhibit bacterial growth.

An loose alternator drive belt may cause a growling noise in the engine area at low speeds (usually when accelerating from a stop). This is often mistaken for catalytic converter failure.

Poor output from the heater and/or engine overheating can be caused by air left in the cooling system after the cooling system has been serviced. Our technicians tell us the proper coolant fill procedure should be used to prevent this problem from occurring.

A dirty throttle body may cause low engine idle speed or frequent stalling, as oily residue blocks air flow in the throttle when the throttle is closed. Throttle body cleaning may be necessary to correct this condition. Our technicians caution against spraying cleaner directly onto the throttle body as this may damage the throttle position sensor (TPS).