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Christian Brothers Automotive - Southaven

(662) 740-0163
105 Verified Reviews
ms001@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
Closed

ADDRESS

1676 Goodman Rd E
Southaven, MS 38671 USA

AUTO REPAIR EXPERIENCE

  • Gary Luttrell, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 33 Years of Car Repair Experience

Christian Brothers Automotive - Southaven Reviews

OVERALL RATING

105 Verified Reviews
5 stars
(84)
4 stars
(12)
3 stars
(5)
2 stars
(3)
1 star
(1)
by - Verified Customer January 23, 2017

The staff went out of their way to accommodate me in the repair of our car! Will definitely return and recommend to others!!

by - Verified Customer January 22, 2017

Very good service by very nice people.

by - Verified Customer January 19, 2017

First time here, very nice people

by - Verified Customer January 16, 2017

Had a air or exhaust leak that wasn't tended to.

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by - Verified Customer January 16, 2017

Everyone was extremely professional and extremely helpful. I would and HAVE recommended them to several people.

by - Verified Customer January 11, 2017

Excellent customer service & work

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by - Verified Customer January 10, 2017

Good service

by - Verified Customer January 09, 2017

Entire staff was very courteous and not only cared for my auto but myself as a customer. I met the owner, John, who definitely sets the pace for service. Alex was also very helpful explaining the issues with my car. Thank you CB!

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by - Verified Customer January 09, 2017

Ownership and employees was extremely helpful and honest.. highly recommend.

by - Verified Customer January 05, 2017

Great service

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by - Verified Customer January 03, 2017

The only place I trust with my car

by - Verified Customer January 02, 2017

Another good experience...thanks

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by - Verified Customer January 02, 2017

Great group of guys. Very helpful and courteous.

by - Verified Customer December 28, 2016

Great work and great staff

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by - Verified Customer December 27, 2016

I had an oil and filter change, my appointment was right on time with a nice waiting area and very friendly owner and staff. Great experience

by - Verified Customer December 27, 2016

I made an appointment for an oil change so they were ready for me when I arrived. They checked other things as well, fluids, battery, tire pressure, etc. They offered coffee and doughnuts and even brought the car to the door when they finished. Payment was fair but mostly, they treated me with respect.

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by - Verified Customer December 22, 2016

Still have a code to clear.....will return for that service in the next few days

by - Verified Customer December 19, 2016

Excellent Service!

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by - Verified Customer December 15, 2016

Timely. Neat. Friendly service. I'm not used to quick service. Thank you!

by - Verified Customer December 14, 2016

They always fair,and honest.

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by - Verified Customer December 13, 2016

Christian Brothers is the only place I'll let touch my Volvo.

by - Verified Customer December 12, 2016

They were great.

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by - Verified Customer December 12, 2016

Pleased

by - Verified Customer December 11, 2016

After years of different mechanics 'fixing' my car, it finally got actually fixed! Thank you!

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by - Verified Customer December 11, 2016

I received good service on my last visit.

by - Verified Customer December 08, 2016

This was my first time using Christian Brothers. A doctor I use to work for used them all the time and always spoke very highly of them. I took my car to a not so legit shop and of course they messed it up. So I decided to go to CB. As soon as I arrived they greeted me with a smile and a hello. I'm a police officer so I had just gotten off work and was so tired. They took me home and we had a great conversation on the way. I also left my I pad in their car and they found it and held onto it for me till I could come get it. I will no longer go any other place for car repairs other than CB. Love them.

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by - Verified Customer December 07, 2016

Great job!

by - Verified Customer December 07, 2016

Very professional staff and the work was perfect. John did a great job and we will be back. He found and addressed an issue that could have cost me several hundred dollars down the road had the issue not been found. Thanks!

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by - Verified Customer December 07, 2016

My wife has be ripped off by other repair facilities. She feels she was treated fairly & honestly by Christian Brothers . We will get all of our automotive repairs done by them in the future.

by - Verified Customer December 05, 2016

Good quality work and very friendly

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by - Verified Customer December 04, 2016

Everything was great!!

by - Verified Customer November 30, 2016

I have been a customer with Christian Bro. for
many years. The staff their have always been
very friendly, courteous,and professional. Would not take my truck or car any place else.

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by - Verified Customer November 29, 2016

So glad I found this place! Wonderful service.

by - Verified Customer November 28, 2016

Replaced fuel pump relay and pump

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by - Verified Customer November 27, 2016

The mechanics went over my car thoroughly, and even showed me what the problems were that my car was having.My car was running as smoothly when they were finished as it was I took it into the shop, which hasn't always been the case with previous mechanics.The people at Christian Brothers were wonderful!

by - Verified Customer November 24, 2016

I was impressed with the mechanic explaining the repairs, the staff are nice and friendly, They are too expensive though, I went to the ford dealer for oil change shortly afterward, they made some money on the hourly labor charge and parts, and I went there cause I though the dealer would be high. I was wrong; they are all smiles though, while they over charge you. Don't know if I will go back!

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by - Verified Customer November 24, 2016

They do the best work for the best prices and are reasonable with you. They know you by face and make you feel welcome. I will not go to another shop to get work done ever again. 100%

by - Verified Customer November 22, 2016

Mechanics found additional issue I was unaware that was occurring. It could have resulted in motor damage if undetected. I am very pleased with the service and professionalism of the shop.

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by - Verified Customer November 21, 2016

Everyone at the shop was very nice and helpful.

by - Verified Customer November 20, 2016

These people have done a lot of work for me in the past. They have always treated me with respect. They provide top quality work and I trust them to only recommend and perform work that is necessary to keep my vehicle running safely. Written estimates are provided prior to any work being done and they honor the estimates that they provide.

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by - Verified Customer November 20, 2016

price was out of line

by - Verified Customer November 16, 2016

Christian Brothers was recommended by Coleman Transmission and Rick spoke very highly of your workers. I was satisfied.

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by - Verified Customer November 13, 2016

Eeee

by - Verified Customer November 13, 2016

Labor prices are too high

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by - Verified Customer November 09, 2016

The service manager Johnny Crawley and the technicians did an excellent job. The owner John Ferrante goes the extra mile by providing a courtesy shuttle and even allowed me to make a reservation for a rent-a-car on one of his computers! Very pleased.

by - Verified Customer November 08, 2016

They do the best work for the best prices and are reasonable with you. They know you by face and make you feel welcome. I will not go to another shop to get work done ever again. 100%

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by - Verified Customer November 07, 2016

Great experience with customer service. Attention to detail and a great explanation of the work to be performed.

by - Verified Customer November 07, 2016

Very pleasant and genuine.

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by - Verified Customer November 07, 2016

I came in with two problems, only one could be diagnosed an repaired. CB equipment could not detect the second problem.

by - Verified Customer November 06, 2016

Polite and friendly

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by - Verified Customer November 02, 2016

Excellent job!

by - Verified Customer September 12, 2016

Kind and fast service.

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by - Verified Customer September 12, 2016

Best place I've ever been to.

by - Verified Customer September 12, 2016

They have Superior customer service.

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by - Verified Customer September 08, 2016

Repair was quick. Done right! Plus gave a warranty. Not too many repair shops offer that. Right the first time.

by September 08, 2016

I had to request my part come from a cheaper store.

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by - Verified Customer September 06, 2016

Got my car in the shop in a couple of days. They were very busy they confirmed it was a shot alternator cost was $750.

by September 06, 2016

Excellent service and friendly staff. Was VERY impressed with the text and email notifications. Have already mentioned on FB what great customer support and service Christian Brothers provided.

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by - Verified Customer September 02, 2016

very good

by September 01, 2016

Great service.

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by - Verified Customer August 31, 2016

I was able to schedule the service when I want it performed. Cost matched the estimate. No issues at all.

by August 31, 2016

Air conditioner blower was broken so estimate was $1300. My van was 2007 and I was planning to buy new vehicle so did not want to put this much money into old vehicle. A few days later, we took van to another shop to get estimate, they tried and changed resistor which worked. I spent $400 and AC has been working great for 2 weeks.

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by August 31, 2016

very friendly people. good service.

by - Verified Customer August 30, 2016

They have Superior customer service.

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by August 29, 2016

Johnny takes good care of his customers.

by - Verified Customer August 26, 2016

Great as always .Will not go anywhere else.

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by - Verified Customer August 25, 2016

Great customer service! #ChristianValues

by August 25, 2016

Excellent, efficient and courteous service.

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by - Verified Customer August 24, 2016

Great job!

by August 22, 2016

The company is run very professional. I was kept up to date on what needed to be done. Picked my car up when done had one concern and they replaced the part again to make sure everything was good! Have not had any problems at all! Great service.

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by - Verified Customer August 19, 2016

Excellent!

by May 31, 2016

Great customer service and prompt service.

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by - Verified Customer May 27, 2016

Excellent, honest work.

by - Verified Customer May 24, 2016

Very friendly and professional.

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by May 23, 2016

Friendly and fast service.

by - Verified Customer May 23, 2016

My son had air conditioner fixed in his car. Service was superb.

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by - Verified Customer May 18, 2016

They took very good care of my car, and were very helpful.

by - Verified Customer May 17, 2016

Good Experience...Little Johnny Ferrante is the Bomb!!!

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by - Verified Customer May 12, 2016

WONDERFUL CUSTOMER SERVICE.

by - Verified Customer May 09, 2016

One word, GREAT.

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by - Verified Customer May 06, 2016

Made it very convenient to use them (picked up car from work). Friendly and trustworthy.

by - Verified Customer May 05, 2016

The problem with my vehicle was quickly and efficiently found and fixed. Everyone is awesome!!

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by - Verified Customer May 03, 2016

SPEEDY, FRIENDLY SERVICE, GARY IS A GREAT SERVICE MANAGER.

by - Verified Customer May 02, 2016

Nice crew. Shuttle service was great and on time.

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by April 28, 2016

Job was done correctly....fair price.

by April 25, 2016

Courteous, they went above and beyond what was expected.

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by - Verified Customer April 25, 2016

We moved here from Chicago and we were trying to find an auto shop. We rode by and saw Christian Bro. We are Christian so what could be better. They are the nicest people you could ever meet. A+++ For customer service. They pick you up and bring you home. What more could you ask for. Thank GOD for them.

by - Verified Customer April 22, 2016

Very quick, very satisfactory work.

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by - Verified Customer April 22, 2016

Great expedited service.

by - Verified Customer April 19, 2016

Service was done quickly. The service manager was a great help.

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by - Verified Customer April 18, 2016

Employees were helpful and professional. the work needed was explained, estimate given and time frame provided. Work completed in a timely manner.

by - Verified Customer April 08, 2016

They are very friendly and professional. The service was great and timely.

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by - Verified Customer April 05, 2016

Staff very courteous,knowledgeable and willing to help with great follow through.

by - Verified Customer April 04, 2016

Great service! The reps were nice and I felt they were really concerned about my car being fixed right.

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by - Verified Customer April 01, 2016

They did an awesome job but they are kind of expensive.

by March 18, 2016

The A/C is working fine, so good job.

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by - Verified Customer March 08, 2016

Friendly, Trustworthy, Helpful. Great service, especially Johnny.

by - Verified Customer March 07, 2016

Very good service, on time and friendly employees.

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by - Verified Customer February 29, 2016

Very friendly and professional. They called me to keep me updated on the progress.

by - Verified Customer February 22, 2016

Good work, ready when promised, very friendly.

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by - Verified Customer February 16, 2016

Friendly honest service.

by February 15, 2016

They charged me 465 dollars for a 210 dollar part and dented the front left fender of my daughter's car!!!!!!

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The Southaven location of Christian Brothers Automotive has been serving the local community since 2007. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “professional”, “knowledgeable”. and "trustworthy". This location features a group of techs with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

As a car owner, you must take care of your vehicle if you want your car to handle what you ask it to do. What does this mean? You must proactively schedule important maintenance services and quickly manage all necessary repairs. For an auto service repair shop that can take care of your repair and maintenance needs, Christian Brothers is the answer you are looking for.

In 1982, Christian Brothers Automotive began as a single auto shop in Mission Bend, Texas. Over a decade later, our brand expanded to other locations and are now found in several states across the country. Every Christian Brothers location offers honest estimates and dependable repairs to every Southaven customer who visits us. Listed below are a few more features that Christian Brothers is known for:

We are committed to sustainability and recycle whenever possible.
A 2-year/24,000 warranty is included with most repairs.
While your repairs are completed, our courtesy shuttle can give you a ride to work or home.
Before

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Christian Brothers Automotive - Southaven
And a lock it come on 5-10minutes after dr...
Electrical problems are difficult to diagnose without looking at the vehicle. This may be a simple connector coming loose. Call us and set up an appointment to have it looked at.

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Get Directions to Christian Brothers Automotive - Southaven

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