Christian Brothers Automotive - Omaha

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tom.m.beadel@cbauto.net
17330 Evans St
Omaha, NE 68116 USA
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18:00
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CLOSED
CLOSED
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
Closed
Call now:
(402) 317-5563
68 Verified Reviews

Auto Repair Experience

  • Tom Beadel, Manager
  • Established 2013
  • Established 3
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience
RepairPal Scorecard

The Omaha location of Christian Brothers Automotive has been serving the local community since 2013. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “professional”, “friendly”, and “helpful”. This location features a team of automotive technicians with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Tom Beadel, Manager
  • Established 2013
  • Established 3
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

66 Verified Reviews
5 stars
(29)
4 stars
(21)
3 stars
(6)
2 stars
(6)
1 star
(4)
by - Verified Customer December 29, 2016

Andy and Steve were great. They were willing to complete an air ride conversion on my expedition, which I understand is out of the norm for most repair shops. I asked for a specific conversion kit that I researched and Andy did the rest. Other than a lengthy delay in shipping of the parts due to the holidays, everything else went very well. The retrofit was done in the day they promised and I was surprised to see the bill under what was estimated. Thanks.

by - Verified Customer January 05, 2017

Andy rocked it. Pay him more.

-Nate

by - Verified Customer December 27, 2016

The shop needs to work on there scheduling and doing better job estimating there time of completion. I understand the shop is under new ownership. Hopefully they can figure it out.

by - Verified Customer December 18, 2016

I was put on hold a lot, not a big deal but the hold message got really annoying with the frequent use of 'nice'

Didn't get my vehicle until the next day, dropped it off at 9am. Wasn't called back and had to keep calling to get an update on my vehicle. They seemed very busy which is a good thing for business but I needed to know if the vehicle was going to be ready that day so I could plan on how to get a ride to work that night. Also the price at the end was double what I wanted to pay. I asked in the beginning and was told 50-300. Price they quoted was for 700 at the end. I was able to not get a service done which did lower it down to 300 again. The lady did try and find a lower 700 price which was nice but still was a price shock. First time using CB, not sure if there would be a second time.

by - Verified Customer December 14, 2016

The repairs were completed in a timely manner. The staff was friendly and professional. I will continue to have my car serviced at Christian Brothers Automotiv

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by - Verified Customer December 11, 2016

I like the new owner. He is very engaged and energetic.

by - Verified Customer December 07, 2016

Good experience. I will consider them for future auto repair needs.

by - Verified Customer December 11, 2016

Overcharged me for the work they did. I pointed this out to the OWNER. He ignored the facts. A week later, after I filled out my first survey and commented on the website, he decided to do his homework then realized his mistake. Then he tried to give me a story about how concerned he was about charging me 40% more than the guys down the street. The only reason he looked into the matter a week later was because of the negative survey and website feedback. Owner may have experience turning a wrench, but definitely seems to need education in business management. You know something is wrong with your business when you charge 30% more than a Chevy dealership. And their communication throughout the process was unsatisfactory as well.

by - Verified Customer December 08, 2016

Very satisfied customer.

by - Verified Customer December 12, 2016

Expensive but worth it!

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by - Verified Customer December 01, 2016

Christian Brothers Automotive were very professional, respectful and courteous. I would definitely recommend them and will use them again with any future repairs my car may need.

by - Verified Customer November 20, 2016

You guys are awesome!! keep up the good work!

by - Verified Customer December 04, 2016

Great service great environment, love the bibles in the waiting area, but over $50 for an oil change is expensive for my budget. Still glad I gave it a try.

by - Verified Customer November 21, 2016

Very good communication on status of vehicle. Was very apologetic about Internet & phones being down and vehicle being delayed when employee called in sick. Very friendly staff & always welcoming.

by - Verified Customer November 29, 2016

They promptly were able to provide an estimate when I came in with something unscheduled and then got the work done the day after the part came in squeezing me in on short notice and going out of their way to help me .

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by - Verified Customer November 28, 2016

I called the shop after I found out that they put semi synthetic oil in my car instead of synthetic. I let them know my check engine light was on and I would like the records checked to see why the semi synthetic was used. No one returned my call.

by - Verified Customer November 20, 2016

Great job of explaining what was needed every step of the way!

by - Verified Customer December 05, 2016

Courteous and professional

by - Verified Customer November 06, 2016

Good people!

by - Verified Customer November 06, 2016

Overall... good. I was wondering why the calipers were not replaced under warranty like I was told the would be replaced.

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by - Verified Customer November 15, 2016

While the repair to a leak was being done, a related problem in the same location was not noted which should have been obvious to a skilled mechanic. The car was sent home with now a new problem that was not there before the repair. When we took the car back and questioned the mechanic he overstated the extent of the problem and quoted a cost that was higher than the original repair.

by - Verified Customer November 24, 2016

Had a simple Alignment performed for a fair price. I would have liked to hear about the original condition and required adjustments, but it seems the work was done well. Nice conversation with owner and service manager while I waited...would go back in the future if needed.

by - Verified Customer November 22, 2016

Everyone was great! They got me in right away and showed me the issue and gave me options. I also didn't feel pressured or taken advantage of.

by - Verified Customer November 03, 2016

Friendly, prompt service at a fair price.

by - Verified Customer November 24, 2016

Shop was very busy, but they worked me in while I waited.
Thanks!

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by - Verified Customer November 08, 2016

Excellence preformed to my request

by - Verified Customer November 10, 2016

Overall positive

by - Verified Customer November 10, 2016

Not completely satisfied

by - Verified Customer September 29, 2016

Very customer focused.

by - Verified Customer September 23, 2016

Friendly... provided good documentation on the 4 wheel alignment.

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by - Verified Customer September 21, 2016

I have been here a few times in the past few months (we own 5 trucks) but the last time will be my last. Location is great and love the Christian music but for paying more money to have the same thing done elsewhere for cheaper ... I'm not sure it's worth it. 1) every time I come in, they find something else wrong with my vehicles that has to be done now. Other places I've been just do the job and send me on my way. Obviously there's both good and bad to this but I have yet to have a time I go in and they say my truck is fine and no problems. 2) the last time I was there they did an oil change but didn't get the cover on correctly so it dragged on the ground all weekend (I noticed Saturday (got my oil change Friday) and wasn't going back in town until Monday (I live about 30 mins from town). Also, they didn't replace my sticker. 3) when I called to tell them these things and say I had higher expectations because they pride themselves on being better and having better technicians and that's why it's more expensive, the guy argued with me saying it's because I was in a hurry and they rushed. The reason I was in a hurry is because I told them I needed to leave by 11am (it was 10am when they started) and I asked if they Could get it done by then and they said yes. Well I started rushing them at 11:20 because I was supposed to pick up my son from preschool at 11:25 (which I had told them before they started) and his preschool was 25 mins away. But I had told them this before they started and said I would come back another time if they couldn't get it done by 11am. So being blamed for them rushing and not doing the job correctly Is not something I think is my fault. If they are saying they can get the job done in an hour, then in an hour and 25 mins they should have the job done perfect.

by - Verified Customer September 19, 2016

Service was done very quickly and everyone was friendly.

by - Verified Customer September 19, 2016

Helpful; explained what need to be done in words that I could understand.

by - Verified Customer September 15, 2016

Professional,honest and most important to me fellow brothers and sisters in Christ.

by - Verified Customer September 15, 2016

Very courteous and timely.

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by - Verified Customer September 13, 2016

Great!

by September 13, 2016

They did a diagnostic on my truck but it was too expensive for me to have it fixed at the shop.

by September 13, 2016

It went fine.

by - Verified Customer September 09, 2016

Great shop. Very friendly staff. Very professional. Honest and affordable.

by - Verified Customer September 06, 2016

Just an oil change - however the cross selling continues and they told us we had all these things to fix which I'm not sure is totally true.

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by September 06, 2016

Very friendly but my repair didn't work and I felt they were unwilling to help.

by - Verified Customer June 24, 2016

The only thing I can say is the customer service there is outstanding.

by - Verified Customer June 24, 2016

They did a nice job for us. They were very friendly and cordial.

by - Verified Customer June 22, 2016

They do a great job. They are just very honest.

by - Verified Customer June 22, 2016

They are very nice. They are very helpful and honest. I didn't have any work done, just an inspection. I did feel as though they were honest.

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by June 22, 2016

It was fine. They did what I needed them to do.

by June 22, 2016

I just kind of felt like, I brought my vehicle in to be repaired and I think they put tons of stuff on there that needed to be done. It was confusing and I wish they would have stuck to what I wanted done. It was just too confusing. I don't know anything about cars. So, I just left without having anything done. I had to pay a service charge for them to look at my car but nothing was done to it.

by June 21, 2016

They did a good job. They did what they were paid to do.

by June 17, 2016

I find them friendly and informative.

by - Verified Customer June 16, 2016

Very professional. Work was done well and on time and very courteous. They do good work. I am really pleased with the work they do.

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by - Verified Customer June 16, 2016

It was really good and really quick.

by - Verified Customer June 16, 2016

It was pretty good service. Friendly staff. Got the work done in a nice, timely manner.

by - Verified Customer June 15, 2016

I had a very good experience with them. The customer service was good.

by - Verified Customer June 15, 2016

They were very straight forward and fixed it for the price they said they would.

by - Verified Customer June 14, 2016

I was really happy with the service. They got me in for repair the same day I went in. I feel that it went really well.

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by - Verified Customer June 13, 2016

They are very thorough. They are quick. The work they do is very cost effective.

by - Verified Customer June 10, 2016

Essentially they explain everything in depth regarding the work they need to do. They also provided me with a road map for what to expect regarding future repairs. They are very nice and have excellent customer service.

by - Verified Customer June 10, 2016

They took very good care of the car and fixed the problem. I feel the service is pretty good there.

by - Verified Customer June 09, 2016

They did a thorough assessment. They kept me in the loop as they were evaluating. They worked with me to strategize on the best solutions and all the repairs were great. I highly recommend these guys.

by - Verified Customer June 09, 2016

They did a good job diagnosing the problem and getting the part it needed quickly. I like the waiting area, it's nice and clean. I dealt with the owner and he seemed to be very honest and forthright.

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by - Verified Customer June 09, 2016

It was ok. I called the owner and asked him if he could replace the wiper blades while he was working on my car, he said he would but didn't. I didn't say anything about that to him I just left. I would say the service is about average.

by - Verified Customer June 08, 2016

Good. They fixed it. They got my car running and gave it to me within a day.

by - Verified Customer June 08, 2016

They were really helpful and it was great.

by - Verified Customer June 07, 2016

The car runs much better but two of the reasons I took it in for, it still does it. I haven't had time to take it back in but I was dissatisfied the problems were not solved.

by - Verified Customer June 06, 2016

I was very pleased with the service. I was given a ride home and they came and got me when the car was ready and it was just a very pleasant experience.

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by - Verified Customer June 06, 2016

It was ok but a little expensive. I just went there for an inspection so I can't really say anything about the service.

2 verified customers did not leave comments but provided these ratings:
by Brett
by Steve
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