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Christian Brothers Automotive - Loveland

(513) 972-4619
99 Verified Reviews

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
Closed

ADDRESS

6379 Branch Hill-Guinea Pike
Loveland, OH 45140 USA

AUTO REPAIR EXPERIENCE

  • Steve Gayheart, Manager
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience

Christian Brothers Automotive - Loveland Reviews

OVERALL RATING

99 Verified Reviews
5 stars
(82)
4 stars
(16)
3 stars
(0)
2 stars
(1)
1 star
(0)
by - Verified Customer January 15, 2017

It was great!

by - Verified Customer January 12, 2017

Delivered service beyond what was expected and did not overcharge.

by - Verified Customer January 08, 2017

They only recommend repairs that are absolutely necessary - if there's an easier and cheaper fix, they'll go with that option first.

by - Verified Customer January 08, 2017

I brought my daughters' car in for an oil change. I had a coupon for synthetic oil, they used regular, which is what they used last time, so that was ok. I asked them to check the tire pressure because the light was on. When I got the car back, the light was on, so I had to bring it back, so they could check it. They were very courteous about it and checked it right away. It just would have been a problem if I wouldn't have seen it and had to bring it back another day, due to time issues. They did check the battery for me and were very helpful with that matter. I will definitely bring the care back again when it needs to be serviced again.

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by - Verified Customer January 08, 2017

Good first experience.

by - Verified Customer January 08, 2017

So far I have been happy with all work performed by shop. All employees friendly and professional. I would and have recommended to others.

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by - Verified Customer January 08, 2017

I felt that I was in such good hands and that means a lot to me who doesn't know much about car work. I felt very valued and respected. It was like I was the only customer they had for the day. That was very special!

by - Verified Customer January 05, 2017

Great customer service, Roger was a true pleasure to work with. Thanks for a very good experience. Work was performed very quickly and to satisfaction.

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by - Verified Customer January 04, 2017

I came in for an oil change, a few days later realized my oil had leaked out and I had nearly any left. I took my van back and they promptly corrected the problem and respectfully gave me a future free oil change for my trouble. I appreciate their courtesy and willingness to make it right.

by - Verified Customer January 04, 2017

Extremely friendly staff and comfortable surroundings. Well done.

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by - Verified Customer January 02, 2017

Excellent job. Kept me updated on the progress. Very thorough and honest about the work needed

by - Verified Customer December 29, 2016

This is the second time I have been to them. The first time convinced me that I wanted to take my car to them. They were respectful of me and my time. The second time actually lived up to my expectation. The bays were clean and the waiting looked like it had been planned from the start not as an after thought.

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by - Verified Customer December 29, 2016

Really friendly service and helpful

by - Verified Customer December 28, 2016

Awesome experience

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by - Verified Customer December 28, 2016

It was good.

by - Verified Customer December 28, 2016

Christian Brothers far exceeds any other experience I've had with independent car repair. I'm taking my car there now for all services, including oil change and tire rotation, even though I get the rotation for free from a local tire dealer.

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by - Verified Customer December 26, 2016

I felt very comfortable having the work done at Christian Brothers.

by - Verified Customer December 26, 2016

We will be back.

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by - Verified Customer December 20, 2016

I went just for an oil change. happy it was done quickly. In right away and out in a short time. thanks

by - Verified Customer December 19, 2016

Oil change and had them look at my tire. There was a screw in it and gave me some options on if they could patch or needed to replace the tire. They are honest and great to work with. I can always trust they will inform me and never do anything unnecessary. They worked great to pick up:drop off since my husband wasn't available.

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by - Verified Customer December 18, 2016

I love CBA! Always a wonderful experience, definitely a life long customer here!

by - Verified Customer December 18, 2016

Customer service above and beyond the call of duty! Got a ride home from the owner! you can't get better than that....Love CBA recommending to friends and neighbors!

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by - Verified Customer December 18, 2016

My experience was good, I had to have expensive work done but my car is 11 years old, things go bad, oh well,everyone is so nice

by - Verified Customer December 11, 2016

Very satisfied!

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by - Verified Customer December 07, 2016

friendly, professional, work done as explained and timely

by - Verified Customer December 07, 2016

outstanding service

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by - Verified Customer December 06, 2016

The franchise owner was present. The work was completed quickly. The waiting area was comfortable. Suggestions were made for future work without being pushy. I'll give them more business.

by - Verified Customer December 04, 2016

Love the owners, and the sales manager was extremely polite and informative!

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by - Verified Customer December 01, 2016

excellent service. unfortunately found to many things wrong with car so opted not to have anything done. bought new car instead

by - Verified Customer December 01, 2016

I was very satisfied with the work performed and the ability to turn down mentioned services without being

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by - Verified Customer November 27, 2016

very pleasant company to do business with.

by - Verified Customer November 27, 2016

Very fair prices. Shop takes pride on their work.

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by - Verified Customer November 24, 2016

Honest

by - Verified Customer November 22, 2016

Quality care and friendly sales representatives.

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by - Verified Customer November 21, 2016

It was a great experience, everyone was very professional and very personable. I will definitely use their services again.

by - Verified Customer November 20, 2016

Professional, courteous and friendly

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by - Verified Customer November 16, 2016

Great local business that you can trust.

by - Verified Customer November 13, 2016

Shop has always been good to deal with. Somewhat expensive but I believe them to be honest and like them. I just don't hope to have anything else go wrong with my cars. Just can't afford it.

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by - Verified Customer November 13, 2016

Great service - Everyone friendly. Love the shuttle service

by - Verified Customer November 10, 2016

Job well done, impeccable service, professional and courteous staff, excellent work

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by - Verified Customer November 08, 2016

I like that it is close to home, friendly people, fair prices, on time work.

by - Verified Customer November 08, 2016

.

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by - Verified Customer November 07, 2016

Very professional operation

by - Verified Customer November 06, 2016

Very friendly and courteous staff. Comfortable waiting area. Convenient location.

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by - Verified Customer November 06, 2016

Friendly, honest, and they did a good job. Will be taking my vehicle back in the future.

by - Verified Customer November 02, 2016

Nice people

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by - Verified Customer September 13, 2016

Excellent customer service and auto repair.

by September 13, 2016

Friendly & honest.

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by - Verified Customer September 08, 2016

.

by - Verified Customer September 07, 2016

they treated you vary fair and I felt at home there.

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by - Verified Customer September 07, 2016

Theses guys are always knowledgeable,professional, and customer service oriented. They don't recommend any work that's not necessary and always explain the options and process. Their shuttle service wins me over every time, so I don't lose a whole day while they're working on it. Their brakes replace price was 60 percent of other place I was quoted.

by September 07, 2016

Great service good people timely repairs I definitely recommend Christian Brothers Auto Repair.

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by - Verified Customer September 06, 2016

Numerous items needed to be repaired on this 15 yr old Toyota. All items were corrected at the costs estimated and work was performed professionally and on time. No problems

by - Verified Customer September 06, 2016

Everyone is very kind and considerate. Also did a great job completing the service so I could get to work at a good time.

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by - Verified Customer September 02, 2016

Christian Brothers does a great job and they are always accommodating.

by - Verified Customer August 31, 2016

They are very respectful and listen to what I have to say. They work hard to find me the very best price they can on parts. I appreciate the effort that they make.

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by - Verified Customer August 31, 2016

They made good on their promise to fix my vehicle after I felt that it wasn't fixed the last time I brought it in. They are all professional and focused on customer service.

by - Verified Customer August 29, 2016

Very courteous and helpful.

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by - Verified Customer August 26, 2016

Since I started having my minivan serviced at Christian Brothers, I have had friendly, knowledgeable service. They have given me fair prices and excellent customer service. This most recent time, my battery was acting up and they fit me in the same day. When my battery was not in stock, they gave me use of their shuttle until they could finish working on my car. They go above and beyond to help their customers feel taken care of. They also give back to the community, donating 5% of their sale to my children's elementary school.

by August 26, 2016

We have always had great experience. They are honest and always friendly. We have referred people to them. We trust them to do work on our cars.

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by - Verified Customer August 26, 2016

reliable assessment of problem and repair, timely completion of repair, friendly customer service, very interested in my satisfaction and reasonable pricing.

by - Verified Customer August 25, 2016

During every visit the staff is polite, courteous and informative. Work is done thoroughly and conscientiously.

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by - Verified Customer August 23, 2016

Theses guys are always knowledgeable,professional, and customer service oriented. They don't recommend any work that's not necessary and always explain the options and process. Their shuttle service wins me over every time, so I don't lose a whole day while they're working on it. Their brakes replace price was 60 percent of other place I was quoted.

by - Verified Customer August 18, 2016

They have a very clean waiting room, started on my car right away after the repair order was written, I was in and out very quickly and the car was actually repaired correctly.

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by - Verified Customer May 17, 2016

This was my second time to have a vehicle worked on by CB. Both times the experience was exceptional. First Doug and Steve gave me an honest evaluation of the work I needed; second they made it easy to have work performed in a timely matter; third the work was done properly, and finally the work was done at a fair price. I would recommend to anyone to have their vehicle serviced at CB.

by - Verified Customer May 16, 2016

Nice, professional automotive technicians. Good communication. The only place I'm taking my car.

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by - Verified Customer May 16, 2016

I feel like the Christian Brothers are 100x's more professional than any other repair shop I have been to. They are honest and their prices are more than fair. I highly recommend them!!

by May 16, 2016

Everything was good.

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by - Verified Customer May 13, 2016

Great people, honest and great work.

by - Verified Customer May 09, 2016

Friendly service, great follow up!

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by - Verified Customer May 05, 2016

All work was done a courteous and professional manner.

by - Verified Customer May 02, 2016

Lobby felt like a doctor's office - not a car place. Very nice. Everyone I encountered was very friendly, and I felt the price for the work was fair.

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by - Verified Customer April 25, 2016

Very clean and friendly service.

by - Verified Customer April 22, 2016

The staff was courteous and professional. The assessment was accurate and their pricing was fair.

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by - Verified Customer April 19, 2016

I feel they finished the job in a timely manner. Everything was fixed that was wrong.

by - Verified Customer April 18, 2016

Excellent service. They did only the work that I approved, but have me an estimate on additional work needed.

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by - Verified Customer April 15, 2016

Always a great experience.

by - Verified Customer April 05, 2016

I had the oil changed. Everything is fine.

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by - Verified Customer March 31, 2016

Great customer service. Stuck with my issue until they solved the problem and even loaned me their car over the weekend for free. Great people to work with!

by - Verified Customer March 29, 2016

Great service and honest repair.

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by March 29, 2016

The work was satisfactorily done and in a timely manner.

by - Verified Customer March 23, 2016

Always top-notch service. Very friendly. Professional. Job well done.

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by - Verified Customer March 17, 2016

Outstanding service, quality, timely and at a great price! Ready when promised!

by - Verified Customer March 15, 2016

The best relational and service tech in Cincinnati.

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by - Verified Customer March 09, 2016

They are friendly and honest.

by - Verified Customer March 02, 2016

Awesome customer service. Honest estimates and repairs.

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by - Verified Customer February 29, 2016

Great, fast service.

by - Verified Customer February 25, 2016

Very clean place. Front desk very polite and helpful. The other day I took the car because I thought the battery was not working or weak. After evaluation, I was told that the battery was OK and there was no charge.

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by - Verified Customer February 08, 2016

These folks are wonderful, they take the time to chat & say hello & welcome toy back. So polite & knowledge, I never worry about the quality of work . Steve & Doug are great!!

by - Verified Customer February 04, 2016

They are fast and efficient.

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by - Verified Customer February 03, 2016

They took great care of my car, going out of their way to get the needed parts and make sure the car was repaired on time.

by - Verified Customer February 03, 2016

Nice people, excellent service!

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by January 18, 2016

The staff was very polite and seemed knowledgeable. The owner introduced himself to me.

by - Verified Customer January 18, 2016

Easy to work with. Honest. High Integrity.

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by - Verified Customer January 06, 2016

Integrity. trust, truth.....Professional techs.

by - Verified Customer December 29, 2015

They are very knowledgeable, friendly and honest.

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by - Verified Customer December 16, 2015

Excellent staff and very knowledgeable.

2 verified customers did not leave comments but provided these ratings:
by Tim
by Matt

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The Cincinnati location of Christian Brothers Automotive has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “friendly”, “honest”, "excellent", and “professional”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


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