Christian Brothers Automotive - Knoxville

✓ RepairPal Certified
cory.beilharz@cbauto.net
10406 Kingston Pike
Knoxville, TN 37922 USA
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CLOSED
CLOSED
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7:00am to 6:00pm
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Closed
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7:00am to 6:00pm
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Closed
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
Call now:
(865) 245-4245
151 Verified Reviews

Auto Repair Experience

  • Cory Beilharz, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience
RepairPal Scorecard

Christian Brothers Automotive is a full service automotive repair facility that focuses on providing quality maintenance and repair services for your modern vehicle. This RepairPal Certified location was established in 2014 and has been providing quality customer friendly automotive services to the local community. This team was described as "friendly", "trustworthy", "reasonably priced", and "professional" by there most recent customers. Not only is this team focused on the level of service they provide, they also take the time to ensure they are up to date on the latest technologies by attending ongoing training. This training enables them to offer repairs that range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as all of your scheduled maintenance needs. The work performed at this location is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a very nice waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Cory Beilharz, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

Christian Brothers Automotive is your neighborhood expert for all auto repairs and services.

Our expert, ASE-certified technicians care about every car that visits our shop, and we offer you a complimentary Courtesy Inspection on every visit. No work is ever performed without your permission and you will always be informed about your car in language that’s easy to understand - no technical jargon here!

For a car repair experience that’s clean, courteous and caring, choose your neighborhood Christian Brothers Automotive. But don’t take our word for it. Take a look at reviews from real customers at our shop and those around the country. Every visit to Christian Brothers should end in a happy car and a happy customer.

Christian Brothers Automotive offers auto repair service and maintenance for every vehicle. Gas or diesel, foreign or domestic, car or truck – no matter the vehicle, we have the expertise and experience to fix it right the first time.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

151 Verified Reviews
by October 10, 2016

This was my first experience and it was very good.

by - Verified Customer October 03, 2016

Friendly staff. Cory was very nice.

by - Verified Customer September 30, 2016

Top notch service and professionalism with a refreshing level of honesty and fairness.

by - Verified Customer September 30, 2016

It was great.

by - Verified Customer September 30, 2016

Explain the problem and show it to you if possible before making repair. Show you any faulty products after replacing them. Very courteous and customer service oriented.

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by - Verified Customer September 29, 2016

always honest.

by - Verified Customer September 29, 2016

All went well with the oil change.

by - Verified Customer September 23, 2016

Good experience.

by - Verified Customer September 23, 2016

It was good. The workers are always very clear with what they are checking and what needs to be checked.

by - Verified Customer September 21, 2016

I was really impressed with with the honest and wonderful service that I got at Christian Brothers.

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by - Verified Customer September 14, 2016

great experience.

by - Verified Customer September 14, 2016

From walking in the door, getting a ride to work and picking up my car, the customer service was great. I was kept informed of what my car needed and asked permission before anything was done. I was also impressed by the solution that Christian Brothers came up with that no one else had and it fixed my problem. On top of all that, I received a free oil change and a gift certificate. I had been looking for a close repair shop I can trust with fair prices and I will be back.

by - Verified Customer August 19, 2016

Provided quick estimate and timely repair. Very pleased with the overall experience

by - Verified Customer August 17, 2016

Everyone was very helpful. They explain what was wrong with my car and the cost/benefits if i decided not to fix it. They kept me informed on the progression of the their work, and we flexible in giving me a ride to work and picking me up to get my car when it was completed. Everyone was polite and acted like they wanted to help me and were glad to do business with me.

by - Verified Customer August 15, 2016

Everyone there is super friendly and helpful. They were able to make me feel comfortable during my wait

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by - Verified Customer August 15, 2016

Great service

by - Verified Customer August 12, 2016

They were very helpful, thorough, and kind

by - Verified Customer August 12, 2016

Thurough and friendly

by - Verified Customer August 12, 2016

The customer service was great. They tried their best to speed up the repair of my vehicle on a last minute problem and offered to get me a rental for the weekend.

by - Verified Customer August 11, 2016

prompt courteous service

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by - Verified Customer August 09, 2016

My car was fixed quickly, I was treated respectfully, and the free shuttle was a life-saver for me.

by - Verified Customer August 08, 2016

Great service, healthy atmosphere. Clear explanation of work done

by - Verified Customer August 01, 2016

The staff and service were exemplary. The followup calls and emails to insure satisfaction have been above and beyond. I am very impressed

by - Verified Customer July 21, 2016

You guys did a great job Keith Adkinson is the bomb, and so is Cory's mom!

by - Verified Customer July 20, 2016

Very polite, knowledgeable, and professional. It was a very good experience to let them work on my vehicle

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by - Verified Customer July 20, 2016

It was fantastic!

by - Verified Customer July 19, 2016

Great service, prices were a little high. Had a few other placed quote a little cheaper.

by - Verified Customer July 15, 2016

Good quick service, honest appraisal of problem, and required resolution of problems

by - Verified Customer July 13, 2016

I have appreciated the top level customer service that Christian Brothers has demonstrated to me. It is obvious that customer service is a high priority in their business.

by - Verified Customer July 11, 2016

Excellent, timely, competent and friendly service. The repairs cost less than the estimate. Always well received.

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by - Verified Customer July 08, 2016

They were wonderful!

by - Verified Customer July 07, 2016

Courteous and efficient. Clean and helpful

by - Verified Customer July 07, 2016

Fantastic service, customer service, and follow up. It's obvious you cared about me and cared about getting the repair done right, with great communication throughout.

by - Verified Customer July 05, 2016

Excellent service

by - Verified Customer July 05, 2016

Saved me money.

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by - Verified Customer June 30, 2016

It was a very helpful visit. I was given a ride when I needed one while my car was being worked on. They also showed me what was wrong with my car rather than just telling me. They didn't bother me while I was waiting for my car to get finished. They had very good southern hospitality :)

by - Verified Customer May 20, 2016

Very professional

by - Verified Customer May 20, 2016

Everyone there was very knowledgeable and great to work with.

by - Verified Customer May 20, 2016

This is one of the best experiences that I have had at an automotive shop. The people were extremely friendly, and the building was spotless. They took the time to explain everything to me. They even showed me diagrams of my car to better explain where the problem area was. They offered me coffee and cookies! Who wouldn't want coffee and cookies?

by - Verified Customer May 20, 2016

Nice change of pace to see friendly, responsive and helpful associates. Appreciated the free shuttle ride in the morning also.

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by May 19, 2016

Great - friendly and prompt service

by - Verified Customer May 19, 2016

Fantastic customer service.

by - Verified Customer May 18, 2016

The staff was very friendly. They offered us fresh baked cookies. They found the major problem as well as some minor issues. They fixed it a lot quicker then I would've have imagined. They also took time to clean the inside of the car. Thanks a lot, will definitely go here again.

by - Verified Customer May 18, 2016

Helpful and friendly staff, quality work, and good prices. My shop of choice while I'm in town.

by - Verified Customer May 17, 2016

Good service, and timely repairs

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by - Verified Customer May 16, 2016

Very professional and courteous.

by - Verified Customer May 10, 2016

Effective friendly service, bit pricey

by - Verified Customer May 09, 2016

As always trustworthy & fair price & the best customer service

by - Verified Customer May 09, 2016

My problem was fixed on the first try for a fair price and everyone is very friendly.

by - Verified Customer May 06, 2016

Great!

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by - Verified Customer May 06, 2016

We had some major repairs done to our Mini - the kind of repairs that would have to be done whether we kept it or sold it (new clutch and flywheel). It was painfully expensive BUT Cory and Keith were wonderful to work with and the work was done quickly and we were fully informed each step of the way. And we know it would have cost twice as much had we taken the car to Mini of Knoxville...

by May 05, 2016

Professional!

by - Verified Customer April 13, 2016

I like their honesty, fair pricing, and customer service.

by April 12, 2016

Excellent service.

by - Verified Customer April 11, 2016

I had such a wonderful time at Christian Brothers. The employee (I forget his name) who actually rung me up for my brake pad and rotor change was so friendly. He knew what he was talking about and explained some things to me that I didn't know. Plus, he brought up how I need my ac filter changed. I will for SURE come back when there's anything wrong with my car.

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by - Verified Customer April 11, 2016

These guys are honest and fair.

by - Verified Customer April 11, 2016

The work was done efficiently.

by April 06, 2016

Excellent service done in a timely fashion.

by April 06, 2016

Excellent customer service and good pricing.

by - Verified Customer April 05, 2016

They care and communicate to you.

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by April 05, 2016

Good service.

by - Verified Customer April 05, 2016

Good service and quick.

by - Verified Customer April 01, 2016

Very friendly and helpful. They seemed very honest.

by - Verified Customer March 31, 2016

Superior Service & Quality Work.

by - Verified Customer March 31, 2016

They are very professional.

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by - Verified Customer March 29, 2016

Friendly staff, appointment time convenient and timely work done.

by - Verified Customer March 29, 2016

The quote I received was incredibly high. After I got all the information regarding the needed repairs, I proceeded to call a number of other repair shops in town. Every other quote was at least $600 less than the one received from CB.

by - Verified Customer March 28, 2016

It was a great experience. Felt very comfortable as soon as I walked in.

by - Verified Customer March 11, 2016

They seemed to have the right technology to do the kind of work I was seeking.

by - Verified Customer March 10, 2016

Service completed on time, fee structure very reasonable and exceptional employees.

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by March 09, 2016

I like their quick turnaround.

by - Verified Customer March 04, 2016

Excellent service and attention to detail.

by - Verified Customer March 04, 2016

Awesome customer service! Cory, Keith and Justin are very kind and explain everything in detail and never tries to sell me something I don't need.

by - Verified Customer March 03, 2016

I like the quality of the service and their customer service.

by March 01, 2016

Friendly, courteous staff; they do good work.

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by - Verified Customer March 01, 2016

Friendly courteous service, knowledgeable staff, no pressure for additions.

by - Verified Customer February 29, 2016

Very helpful staff and extremely friendly. Nice building and waiting area.

by - Verified Customer February 29, 2016

It was great customer service.

by - Verified Customer February 25, 2016

Friendly, professional and honest. Found out what was wrong with our vehicle after wrong costly work done elsewhere.

by - Verified Customer February 25, 2016

Excellent service and a good price.

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by - Verified Customer February 24, 2016

Each step of my service from making appointment, to greeting, completion of service, and follow up by store owner was excellent.

by - Verified Customer February 23, 2016

I feel they are honest.

by - Verified Customer February 22, 2016

They are very friendly, work was done fast, explained work and waiting area is nice.

by - Verified Customer February 22, 2016

Service was quick and thorough. The staff is very polite.

by - Verified Customer February 16, 2016

The service was excellent, and the staff were very kind and considerate.

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by - Verified Customer February 15, 2016

The service is always so friendly and I trust those making recommendations to me about my vehicle.

by - Verified Customer January 29, 2016

They are always helpful and fair.

by - Verified Customer January 29, 2016

Capable of automotive service and/or advice.

by - Verified Customer January 29, 2016

Very professional, excellent service.

by - Verified Customer January 28, 2016

I have been extremely pleased with the service done to my car. They also have a courtesy car & will drive you to where you need to go (work, home, etc.) while your car is being worked on.

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by - Verified Customer January 25, 2016

I like the way I was treated, very polite, knowledgeable staff.

by January 14, 2016

The work completed was excellent. The people were knowledgeable and the facility was superb.

by - Verified Customer January 04, 2016

Great customer care. Honesty. Good communication.

by - Verified Customer November 05, 2015

They were very good at diagnosing the problem and working to fix it. They even did almost a full 2nd day of work on my car for free after the first day of work didn't completely solve the problem.

by - Verified Customer November 04, 2015

Very good customer service. All the work was explained well, and the staff went out of their way to accommodate me.

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by - Verified Customer November 04, 2015

The service was quick and friendly.

by - Verified Customer November 03, 2015

Excellent treatment ... from initial phone call ... to the service tech coming out to review my work.

by - Verified Customer October 29, 2015

Very Friendly, explained the work to be done well and did not pressure to have "extra" things done.

by - Verified Customer October 16, 2015

Very very very HONEST!!!! Not out to drive up your bill.

by - Verified Customer October 16, 2015

I like the awesome service. The staff is friendly, helpful, and knowledgeable.

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by - Verified Customer October 16, 2015

Excellent work at a fair price.

by - Verified Customer October 14, 2015

Service was great, friendly, always on time.

by October 02, 2015

Good service.

by - Verified Customer October 01, 2015

Everyone was really friendly and accommodating to my work schedule. The complementary shuttle was awesome. They did excellent work, I really liked the additional reports they gave on all aspects of the functioning of my car.

by - Verified Customer September 30, 2015

The two guys working were very pleasant and helpful as this was my first time I had to get car aligned. I did not have an appointment and would have to wait for my car. I had just had tires installed at Cosco and the rep there recommended CBA. They also have a shuttle.

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by - Verified Customer September 30, 2015

Excellent service, caring attitude, determination to cure problem, sincere follow up.

by - Verified Customer September 30, 2015

They treated me courteously and professionally!!!

by - Verified Customer September 30, 2015

Convenience, timely service. Cost seems competitive.

by September 29, 2015

Great service and timely work.

by - Verified Customer September 28, 2015

Every time I have been in to the shop either to get a pre-purchase inspection, brake check, headlight replacement, or otherwise the guys at CBA are always friendly and clearly experienced. They have fair pricing, great customer service, and are efficient.

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by - Verified Customer September 28, 2015

Great customer service.

by September 25, 2015

Great service all around.

by - Verified Customer September 24, 2015

The shop has earned my confidence in their ability.

by September 23, 2015

Speedy service, representatives were very courteous and knowledgeable.

by - Verified Customer September 22, 2015

Courteous, consistent, professional, great guarantees on workmanship and parts.

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by - Verified Customer September 21, 2015

Clean waiting room, strong customer service.

by - Verified Customer September 17, 2015

Excellent service and relationship.

by September 17, 2015

They are always so nice and helpful! And they don't charge an arm and a leg for good service.

by - Verified Customer September 17, 2015

Very good service.

by - Verified Customer September 14, 2015

Good work. nice shuttle.

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by - Verified Customer September 11, 2015

They did everything they promised.

by - Verified Customer September 04, 2015

They correctly diagnosed my car's problem and the repair price was reasonable.

by - Verified Customer August 28, 2015

Your prices are way-out-of-line. Maybe some can afford you but not me.

by - Verified Customer August 21, 2015

Friendly, reliable and knowledgeable techs.

by - Verified Customer August 19, 2015

Great service. All work explained in detail, estimate given on the spot. Everyone in the front office was great to
to deal with. I will continue to use your business.

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by - Verified Customer August 17, 2015

The guys at Christian Brothers are very friendly, honest, and knowledgeable!

by - Verified Customer January 07, 2015

They have excellent service. They did what they said they would do.

by - Verified Customer January 06, 2015

Just friendly and I feel like I can trust them. I feel like I've been beaten around the bush before. they help me out and let me know whats wrong with the car. they tell me to come back later to fix it all at once. I took it over there twice and the first time I had to get my alignment done. I came back the next day and they checked it instead of putting the blame on me, they took it on themselves to check it themselves. It is the fact that they are friendly and didn't beat around the bush. They didn't make me pay more. The finished product meets my satisfaction.

by - Verified Customer January 06, 2015

They are the cleanest shop I have every seen. The employees are very polite, I had a chance to speak with the mechanic and that is why I feel they are knowledgable. They are on the expensive side but it is worth it. I like that they provide a pick up and drop off service and they are much better than Pet Boys where they beat around the bush, kinda fix things that don't need fixed. I'm very satisfied with this garage and will not go to anyone but this shop.

by - Verified Customer January 05, 2015

When I discussed with the mechanic I could tell he was knowledgeable. I received a good diagnosis with friendly service.

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by - Verified Customer January 05, 2015

They have good service by letting me know what they can do for me. The information he provides tells me what probably needs to be serviced. They are very helpful to me with the communication they give me.

by January 05, 2015

I usually don't recommend things but I was very pleased by them. They were pleasant. They didn't try to get me to do things that the car didn't need. They were very straight forward about things. They were very nice and didn't push it and some repair shops will.

by - Verified Customer January 03, 2015

My father goes to them and he wouldn't go there if he didn't like them.

by January 02, 2015

The people who greeted me were very professional. They evaluated my request and gave me some honest feedback. They completed the work that I asked them. They didn't charge me on stuff I didn't need. I thought they were very easy to deal with.

by December 30, 2014

It was alright. It was good.

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by - Verified Customer December 26, 2014

I have only been to them one time but I was extremely pleased,especially with the gentleman I dealt with. I really really like the ethics they have, how they do the job right away and I enjoyed talking with them.

by December 24, 2014

We took it in and had it fixed, spent 700 dollars on it and the next day it did the same thing. I took it in again and it is still doing the same thing. The engine light is still on. I don't like spending 700 dollars and not getting what I paid for.

Reply from Christian Brothers Automotive - Knoxville – by cbautoknoxville June 15, 2015

Our Hyundai factory trained technician originally properly diagnosed this 2011 Accent with a misfire due to a bad ignition coil. We replaced the coil and repaired the misfire. 1000 miles later, the check engine light (CEL) came on again for a different problem, the knock sensor was defective. Thank you for alerting us to the CEL and allowing us to help you fix your problem. We look forward to seeing you next time!

by December 22, 2014

They do what they say they are going to do. Good service. They seem honest and they do not do things that are unnecessary.

by - Verified Customer December 22, 2014

They were nice and got the job done. The price was average and the service was actually good. The shop was bright, it put me in a good mood so I didn't mind sitting and waiting for thirty minutes or so.

by December 20, 2014

They just did a good job. It's an oil change.

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by December 17, 2014

They were fast.

by - Verified Customer December 17, 2014

They really just gave me an estimate on the brakes and I get them done myself. Pretty convenient and near my house. They were good with the work. It's very well put together. The environment is good.

by - Verified Customer December 15, 2014

They are good. They just did good work. I took my car in there twice. So far trustworthy and convenient. I like their courtesy shuttle.

by - Verified Customer December 15, 2014

I had a good experience there, I felt like I could trust them there, and I felt the price was reasonable. The fact that their place is Christian based is important to me. They worked with me to get me out fairly quickly.

by - Verified Customer December 13, 2014

They are friendly and got the job done.

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by - Verified Customer December 13, 2014

They are clean, friendly and efficient by getting the work done quickly and be a in and out experience.

by - Verified Customer December 12, 2014

They are clean, friendly and do a good job without screwing me around. I had my brakes and alignment done and still with no problems.

by - Verified Customer December 12, 2014

Very friendly, very clean place. Good service. It was a fair price at a good job.

by - Verified Customer December 09, 2014

They did a great job and I have already recommended them to other people. Their service was good, their prices were good. They were very happy to help. The prices were low.

by - Verified Customer December 08, 2014

They are friendly, do a good job, are knowledgeable and charge a price that it would cost.

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