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Christian Brothers Automotive - Jackson

(731) 868-4549
48 Verified Reviews
aaron.fitzgerald@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
Closed

ADDRESS

2700 N Highland Ave
Jackson, TN 38305 USA

AUTO REPAIR EXPERIENCE

  • Aaron Fitzgerald, Owner
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 70 Years of Car Repair Experience

Christian Brothers Automotive - Jackson Reviews

OVERALL RATING

48 Verified Reviews
5 stars
(35)
4 stars
(5)
3 stars
(3)
2 stars
(2)
1 star
(3)
by - Verified Customer March 05, 2017

This shop is ALWAYS friendly and provides transportation home if needed. They do great work!

by - Verified Customer February 27, 2017

work was done quickly cost for repair was more than expected

by - Verified Customer February 19, 2017

Excellent service

by - Verified Customer February 16, 2017

i did not receive a phone call when my car was done... I just went there when I had a chance and it was complete.

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by - Verified Customer February 16, 2017

Good Experience.

by - Verified Customer February 13, 2017

Great experience. Small issue came up that was handled with excellence by the owner. I am a satisfied customer and the car is driving like a dream now!!!

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by - Verified Customer February 08, 2017

I appreciated the quick and curtious service given.

by - Verified Customer February 07, 2017

Very professional, personable, and timely

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by - Verified Customer February 07, 2017

It's obviously a great business! Great service! Great attitudes and a very friendly place for family!!! Thank you very much...

by - Verified Customer February 06, 2017

Nice guys will do busy there in the future.

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by - Verified Customer February 05, 2017

Great

by - Verified Customer January 29, 2017

This shop is top notch they will do everything they can to get your car up and running safely even if it should be in the bone yard.

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by - Verified Customer January 24, 2017

I told them what the vehicle was doing and they told me I described it very accurately and performed the needed and suggested services to put me at ease with the vehicle which I felt was unsafe to drive with shaking and wobbling going on under the hood. I was told by another repair shop who I paid thousands of dollars for repairs in past that I needed a motor mount and transmission mount, but after keeping it all day and waiting to tell me, they suggested if it was their vehicle they would just drive it and not worry about it. And then they told me 'there was a loose nut behind the wheel', and they literally meant I was off my rocker and I most definitely must not be since Christian Bros. diagnosed the problem and it certainly wasn't me, there were major repairs needed which never included a transmission mount or motor mount replacement or even such a suggestion. I was very pleased with the professionalism of Christian Bros. and I will return again to see them. Seems like a little high on pricing, but you can't put a price on quality and customer satisfaction, and I got both there at Christian Bros.

by - Verified Customer January 11, 2017

Christian enviroment staff very hospitable good service. No issues!

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by - Verified Customer January 03, 2017

Awesome place to bring your car for anything and conveniently close to home

by - Verified Customer December 28, 2016

They got our car in quick and for the problem quick and got us back on the road

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by - Verified Customer December 21, 2016

Did not like the fact my car would not start when I picked it up, I have never had a problem with it starting

by - Verified Customer December 20, 2016

Great experience

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by - Verified Customer December 18, 2016

I have had repairs done previously and like their service.

by - Verified Customer December 14, 2016

We've always had very good, if not excellent service. Thanks so much for all you do!

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by - Verified Customer December 11, 2016

Aaron, Craig, & Caleb not only take care of my company vehicles, they also take care of my personal vehicles. I tell everyone who will listen about their service and care they give to the customers and the work they do.
Couldn't be happier with their service and dedication.

by - Verified Customer December 11, 2016

Great to work with Anthony and his staff!

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by - Verified Customer December 08, 2016

Thank you

by - Verified Customer December 07, 2016

Always feel like I am dealiing with friends when having work done. I am a repeat customer with this shop and refer them to others when possible.

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by - Verified Customer August 27, 2015

Good service and honest. They took care of the problem quickly. Good communication with us.

by - Verified Customer August 27, 2015

There has been a couple times when I have been to Christian Brothers and they charge a little more than I would like.

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by - Verified Customer August 26, 2015

Excellent service. The pricing was reasonable. Everything was done that was promised.

by - Verified Customer August 25, 2015

Whatever problem I have they take care of it. No matter what questions I have they are patient with me, and that's a big deal to me. They seem to do a great job.

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by - Verified Customer August 25, 2015

They are courteous, they do good work and they never do unneeded work.

by - Verified Customer August 25, 2015

Their prices are a little high but their service is great.

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by - Verified Customer August 25, 2015

They have just been really good. They have taken care of everything I need. They are honest with me. The prices are decent. I trust them.

by August 24, 2015

It is good customer service. They are honest and trustworthy.

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by - Verified Customer August 21, 2015

The staff were all very nice. The price was good as well.

by August 21, 2015

They are upfront and honest, they always take care of my issues.

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by - Verified Customer August 20, 2015

I took my car in and they told me they identified the problem. The next day, it wouldn't start. I took it back and they did fix it. They told me that there was another problem with the vehicle. They said it was an emergency situation that needed to be fixed immediately. They said it would cost 720 dollars to fix it. I called around and everyone was 300 dollars cheaper.I took it to the Hyundai dealership in town and when I went to pick up the vehicle, I asked how bad the timing belt was and he said that it would need to be replaced, but not now. I don't trust them. I fell like they are not honest and they overcharge.

by - Verified Customer August 20, 2015

They were very courteous, they jumped right in and did it. Can't complain about that.

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by - Verified Customer August 19, 2015

They were very interactive. I had 2-3 people come talk to me about my car. I just thought they were very kind.

by August 18, 2015

The management and the people are very knowledgeable. They offer pick up and delivery service, which is very convenient. This is an extremely valuable service. I have been going to Christian Brothers for 4 to 5 years, They are geographically close to my home. I have found their work to be excellent. I haven't found any problems with the work done on my car.

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by - Verified Customer August 17, 2015

It was first class service, they did an excellent job. They made sure I was satisfied. I only have one negative and that is that they seem on the high end scale as far as price. But I do like them.

by August 14, 2015

They are honest, helpful, courteous and they do very good work.

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by August 13, 2015

They met our needs with the repair and we are very satisfied.

by - Verified Customer August 13, 2015

Great service.They took care of what needed to be done and got it done in a fast matter. They are very polite.

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by - Verified Customer August 12, 2015

Everybody there I talk to are all very nice and professional.

by - Verified Customer August 11, 2015

I like the way they handled my job. It was all professional. They got it in and got it out while I was waiting.

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by - Verified Customer August 10, 2015

It was something major and ended up taking too long, over a week and a half.

by - Verified Customer August 07, 2015

I was very satisfied with their work and the courteousness of the staff. They are very convenient placement from my house, only about 3 minutes away.

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by August 05, 2015

They did work that they shouldn't have done knowing that I needed other work. Their prices are too high and out of line, I would not recommend them to anybody.

by August 04, 2015

They were very good at getting the work done and keeping me informed.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Christian Brothers Automotive was founded in 1982 because there was a clear void in the auto repair industry. Customer service and honest, genuine auto repair service was tough to find. We’re proving that when the need arises, you can have both. We haven’t changed our focus in over thirty years. We still have some of the original employees on board, and we believe that it’s possible to provide the best auto repair service with an unparalleled customer service experience.

Our mission is simple – Love your neighbor as yourself.

We care about every customer and every car that comes to our shops. From the complimentary Courtesy Inspections to the Courtesy Shuttle, we’re in it to make your auto repair easy for you. You’ll see that Christian Brothers stands behind every service, every time. It’s these “Nice differences” that bring our customers back time and time again.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
84
CUSTOMER AMENITIES
95

The Jackson location of Christian Brothers Automotive has been serving the local community since 2010. This location features a team of automotive professionals with an excellent mix of experience ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Recent customers describe this team as “knowledgeable”, “honest”, “helpful”, and “professional”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


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