Christian Brothers Automotive - Hebron

✓ RepairPal Certified
4121 State Highway 121
Carrollton, TX 75010
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CLOSED
CLOSED
T
7:00am to 6:00pm
S
Closed
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(214) 761-6349

Auto Repair Experience

  • Robert Pace, Owner
  • Established 2009
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience

Scorecard

The Hebron location of Christian Brothers Automotive has been serving the local community since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “polite”, “professional”, “honest” and “outstanding”. This location features a team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Robert Pace, Owner
  • Established 2009
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
ReviewsMap
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Overall Rating

36 Verified Reviews

Customer Reviews

Verified CustomerJanuary 18, 2016

The main office was nice and very relaxing.

Verified CustomerJanuary 11, 2016

The team at this shop is friendly, and explained everything to me in depth. They treated me with respect.

Verified CustomerJanuary 08, 2016

Customer service is outstanding.

Verified CustomerJanuary 04, 2016

Service was good and communication was great.

Verified CustomerDecember 23, 2015

Everything was professional from repair quote to explanation of the repair being done.

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Verified CustomerDecember 21, 2015

The service and level of care I received was exceptional.

Verified CustomerDecember 15, 2015

Extremely accurate in diagnostic and very timely repair.

Verified CustomerDecember 10, 2015

Speedy service and excellent customer service.

Verified CustomerDecember 03, 2015

Great customer service, you show you care for your customers. Love the Christian station & bible in lobby.

Verified CustomerNovember 24, 2015

Nice but pricey.

Reply from Christian Brothers Automotive - Hebron – CbAutoHebronFebruary 07, 2016

We work hard to ensure our pricing is within market standards.
We survey our market several times a year, and often times when comparing apples to apples, we find ourselves priced on the lower end of the market.

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Verified CustomerNovember 20, 2015

AWSOME!!!!!!!

October 30, 2015

RT and Phil did a great job of helping me. I feel I can call on them for any vehicle problem I have and they will get me in ASAP and get the job done!

Verified CustomerOctober 20, 2015

Fast reliable service.

Verified CustomerJuly 08, 2015

I feel I got shafted on motor replacement. The new motor was driven only 80 miles then overheated and blew head gasket. They claimed radiator failure which should have been fully tested before reinstalling radiator. I requested they clean and pressure test radiator before reinstalling, therefore how would that be possible to fail after only 80 miles. Cost me $3000.

Reply from Christian Brothers Automotive - Hebron – CbAutoHebronFebruary 07, 2016

We certainly are sympathetic to this customer's situation. We gave this customer three engine replacement options: remanufactured with a 3 year 100k parts and labor warranty, used with a 12 month 12k parts and labor warranty, or used with a 6 month part only warranty. The customer elected the 6 month part only warranty. When the vehicle left, the vehicle ran excellent with no leaks.
Several months later, we received a call from the customer advising they where sitting in traffic and the vehicle began to overheat. We immediately sent our shuttle to assist the customer.
When we arrived at the scene, we noticed the plastic radiator tank had split and would not hold any water. We agreed to have the vehicle towed as it was not driveable.
We took the customer back to our shop and their friend was going to wait at the vehicle for the tow truck. While we where at the shop arranging the tow truck and rental car with the customer, their friend came pulling up and had elected to drive the vehicle hot rather than wait on the tow. Driving the vehicle with no coolant damaged the head gaskets. Despite this being the case, we still offered to honor the part warranty on the engine. The customer elected not to repair the vehicle at that time.

Verified CustomerJune 29, 2015

Very courteous, knowledgeable, fair and above all honest. If something doesn't need service they'll tell you and not just perform the service anyway and charge you.

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Verified CustomerJune 29, 2015

I like their honesty.

Verified CustomerJune 03, 2015

The staff is well mannered and polite. They did everything they said they were going to do and they did it rather quickly. The place is very clean inside, including the restroom. And the huge basket of fruit snacks in the lobby is awesome.

Verified CustomerMay 05, 2015

Every time we've been there, we've had good friendly service.

Verified CustomerFebruary 11, 2015

Everyone is extremely courteous and I feel very fair in their treatment of me and my car.

Verified CustomerFebruary 03, 2015

Good service.

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Verified CustomerJanuary 26, 2015

CB always does a solid job and I feel they will go out of their way to make things right.

Verified CustomerJanuary 15, 2015

WHEN THEY WORK ON YOUR AUTOMOBILE THEY DO IT RIGHT AND STAND BY THEIR WARRANTY!

Verified CustomerJanuary 09, 2015

Excellent Service.

Verified CustomerDecember 08, 2014

They took care of problem the best they could.

Verified CustomerDecember 02, 2014

Great service, friendly and informative staff, honest.

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Verified CustomerNovember 26, 2014

I trust that only the work that needs doing will be done, and done correctly.

Verified CustomerNovember 21, 2014

They do good work and are very easy to work with.

Verified CustomerOctober 27, 2014

Great service. Caring staff.

Verified CustomerMay 08, 2014

Very professional and honest.

Verified CustomerApril 29, 2014

Friendly, accurate service to help keep our car in great shape.

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Verified CustomerApril 25, 2014

I liked the customer service.

Verified CustomerMarch 25, 2014

Great customer service.

Verified CustomerMarch 07, 2014

Attentive customer service, nice appearance.

Verified CustomerFebruary 07, 2014

The people there are very personable and do a good job!

Verified CustomerJanuary 24, 2014

Friendly and clean. I was not forced to fix things I am not ready to fix.

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Verified CustomerJanuary 20, 2014

Awesome customer service, and good results.

RepairPal Certified

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