They were so helpful and took the time to explain everything in detail to me. My car was still having some issues after they did some repairs, but they took my car back in right away and fixed the problem with no added cost.
Estimate was done super fast. Car was supposed to be ready by the end of the day 1/19, but never got a call that day. Called 1/20 at noon and then they said it would be 3:30 pm. Had to pay an extra day of rental car, but overall a good experience.
Very good service
I stopped in unannounced. They were able to immediately assess the problem. I had zero time available the following week to bring it in to get repaired so they squeezed me in right then. Bada boom bada Bing! Excellent service.
Very good shop
the job was done well and on time.
Friendly people to work with. Very knowledgeable
Professional service, good people.
Very bad experience, estimate included parts that don't belong on our vehicle and the estimate was for a repair that would not fix our vehicle's problem and the electrical problem that the vehicle was brought in for had two codes but no repair was ever mentioned. Poor customer service. Nice employees, they just did not talk about our vehicle. Nice building, too bad you could not tell that this is a auto repair shop. I would have appreciated the issues that I described to be actually addressed and someone that actually cared to work with me to get our vehicle repaired.
Friendly and professional
great customer service
Great experience, good people, and quality work.
First time here, got an oil change and some things looked at. Had a great experience
They were nice and respectful and got my car fixed in a timely manner.
Fast, friendly, good experience.
Christian Brothers is a very professional organization. The facilities are well kept and clean. The problem was evaluated, I received a repair estimate. I appreciate the way they do business.
I am so thankful to have an auto repair place that I can trust where I sense fairness & respect. Thank you!
did excellent work, car drives so much better now.
I will be back.
It is nice being treated fairly and with respect. The complimentary ride to work is nice too.
I had a check engine light come on, and the owners explained why and fixed the problem. They finished the repairs quickly and gave me a ride to pick up the car.
Just moved to Fishers and I will be a customer again.
The staff is very nice, but i was not happy with my results of my car and time it took to get information
They always getting my vehicle in right away and pick me up and drop me off. Makes it much easier then having to sit around and wait.
Excellent place to take your vehicle and they stand behind their work 100 + 10%
Always quality interaction with extreme professionals...
I felt the estimate given to me was fair compared to the others I received. I felt well informed about the work to be done. I really like the 2 year, 24000 mile warranty (whichever comes LAST) on their work.
the whole experience I had with these guys was top notch. they are very upfront about the amount that I would pay and they cared about me, not like the big car dealers and they ripped me off in the past. I will continue to come to Christian brothers.
The repairs requested were not in touch with reality!
Very friendly staff and work is done quickly and with quality.
I appreciated the shop matching the price of area competitors.
I had to request a copy of the report on my car a few times before getting an answer, I know my car had issues, at least it was starting before I brought it in , now it is not starting at all.
Was very grateful that they took my car in "late in the day" (I was turned away at another shop) and love that they have a shuttle service that will take you home or pick you up for work.
Helped fix my steering pump leak. Though they weren't able to get it done in one day, they still went out of their way to make sure I was able to get to work by offering shuttle ride/rental car.
Courteous and upfront.
They did not correctly identify the problem and recommended unnecessary items to be fixed
I was very pleased with how things were done.
Friendly, caring, know my name, ask me about what's going on in my life. Never tell me more than what I ask to get fixed unless they feel it's for my safety.
Excellent service. They were able to fix my car for less money than a national competitor and offered a longer warranty.
Christian Brothers had great customer service. They are quick to get repairs done and always get the repairs done right the first time.
Timely work completed at a competitive price.
I stopped in for an alignment. They let me know that they couldn't do an alignment because I needed a new tie rod. They informed me that would take 2-3 more hours so they gave me and my 6 month old a ride home and then picked us up when the vehicle was done. Normally when I'm quoted a time frame I expect it to take longer, but they got it done quicker than they had quoted me. I'm not sure what a tie rod normally cost to repair but the price seemed fair.
work done was in required amount of time, parts and labor priced on the high side but overall satisfactory. I work in the auto industry and am satisfied with my repairs there and would recommend.
Very friendly and timely service. I like the email and text notice keeping me informed.
Communicated quickly and clearly. I wish they would have told me how much it costs to have a diagnostic done, but I blame myself for not asking- the service representative was confident and nice.
The estimate had a number of mistakes on it for work needed, but it all got cleared up so everything was good!
Very professional assistance. Offered every courtesy to make my wait comfortable while I waited for services to be performed. Clearly explained processes and recommendations.
These guys fixed my car and there very nice and professional.
The work was done timely and the issue was resolved.
They are quick and efficient and friendly! They do a great job and I've never felt like I was being taken advantage of.
Sal was extremely helpful and knowledgeable. He followed through on exactly what he said he would do and called with a diagnosis and estimate.The shop and waiting area were very well kept and comfortable. We will recommend and return to this repair shop.
They were extremely professional, kind and way more affordable than the original place we received an estimate from.
Came in for an oil change and other issues were found to be wrong with my truck. I was informed about it and they were fixed. I can feel the difference in the ride and am very happy with the work that was done.
Had a brake job. Lights came on right afterward. Had to have it looked at. Replaced a part and charged me for it. The day after I picked it up the light came back on. Going to have to have it looked at again. Three times in the shop for new brakes is ridiculous.
The shop was very clean and nice employees.
Kind, honest and very well informed.
Did a great job on my 2014 Q50s. Replaced rear rotors, pads and flushed brake line.
They made a mistake that caused me to have chaos at home because of the price I was charged. Then I asked them to issue a refund on my cc - it hasn't been done yet.
Fixed my air conditioning, gave me a ride home while they fixed it, everything was grsat
Staff is very thorough and honest. They give you the "all the bells and whistles" estimate like most shops, but then are very good at walking you through it and telling you what you can do without.
Great customer service.
With every visit, the management and service writers are very accommodating. They have gone out of their way several times to take care of us, and they have sought to be sensitive to our slim financial margins as well.
Excellent help and repair. Timely work
Was told they could look at my car on a Tuesday morning so I towed it Monday night. Heard nothing so I called them. Same with next couple days. Said I was going to tow it away from there and they would not put parts back on car without charging for new parts. Estimate ended up being over $2000 more than the place I ended up going. Ended up with $200 in diagnostics and they told me word for word what the issue was that I said when dropping it off. I basically had to babysit them to get updates. Also tried to replace parts that weren't bad, as the other place told me they were still working perfectly fine.
The car sat on the lot for 9 days while we were on vacation and they did not contact me to fix the problem they identified the first day the car was in the shop.
Very friendly and knowledgeable staff that took the time to talk about my car so I could make informed decisions.
Very professional and very friendly
Very accommodating, had a ride to work. Staff was polite and knowledgeable.
Excellent service. Wouldn't go anywhere else.
Everything was clear and concise, couldn't ask for better from an auto mechanic.
Friendly, knowledgeable, fairly quick service.
Last visit went well. Just needed a quick battery change.
The people were very friendly and willing to listen and understand what work you want on your car. They were flexible and gave me a ride home after I dropped off the car for repair.
Made an appointment, arrived, car serviced asap.
Great service. The repairs have been reasonably priced. I have no problem with them. Thumbs up.
I had a list of things that my car needed to have serviced and they were able to get me in the shop quickly.
Frustrating getting there due to excessive construction in the surrounding area. Friendly service. Kept updated on progress.
I was treated kindly, everything was explained to me.
Everything went great for an oil change.
Prompt friendly service.
The price seems high.
I always receive excellent service on my car.
The people at Christian brothers are great! They're so nice and I never feel like I'm being scammed or overcharged.
Service was excellent and aligned with the quote I received 100%!
Great service. Honest, friendly people.
They are friendly, timely, knowledgeable, and have integrity.
Great service. Clean friendly place.
Always great "know me by my first name" service.
Two recent (last 3 months) service/repairs done on car. First sent out for the type of repair needed; has not been the same since, having problems that I never had before. Second repair towed in on 4/6/16- just finished today, with little or no discount and superficial apology.
Excellent customer service and price.
The service I received was outstanding.
Great service, honest answers, reasonably priced, very professional, nice facility. They actually cared about my situation.
Super friendly, honest, prompt and helpful.
I trust them.
I think it's just to expensive.
Professional and personal service.
The price was good and the people I interacted with were nice but the communication throughout the day was non-existent. I had to call to find out what was going on s no one called to tell me there was a delay and no one advised me of a price or the work.
Friendly service. Really liked all the men I met. They communicated trust.
Great customer service. They came in when shop was closed so I could have my car for the weekend.
Josh provided great customer service.
They are very efficient and friendly.
Good, not great. I would give you a B.
Timely service, friendly staff, drop off to a needed location while you're vehicle is being worked on.
An issue was missed and they repaired it free of charge to me. They provided me transportation to and from my job. They were all very nice.
Good customer service. Howard at the front counter was great. Had a leak on one of the hoses after I had picked up the car and they took it back in, checked it out and made it right.
Comfortable and friendly service.
I think it cost substantially more than it should have. The part prices were high and the labor hours were excessive. The actual bill was 20% higher than the quoted price.
Great service, great communication, overall great experience.
Pleasant waiting room. The service was faster and cheaper than originally quoted, and just overall friendly.
It's not a far away drive and the guys were great.
Good, quick service. Reasonable price. Friendly.
Polite people. Fair prices and job well done.
Good work, Great service.
Way to expensive.
They quickly assessed the problem and had it fixed very fast.
Great customer service.
I had my car repaired somewhere else and what CB recommended wasn't the problem. Also my battery is underneath the passenger seat, and they left the cover off.
They treat customers well.
Great service. Clear information given.
Good work, good people.
Very dependable. Appreciated the shuttle service back to my house The car was fixed properly.
Good quality service.
They were very professional and trustworthy.
Each employee I spoke with was very kind, helpful, and listened to me when I was describing my car's issues.
I went in for a basic oil change and after they tried to say I needed $700 of work done on a part of my car. To verify I took the car to my maintenance guy at home and he stated there was nothing wrong with the car and despite what Christian brother's employee told me, I've had zero problems.
They didn't fix the problem and tried to charge me a lot more than was quoted.
They always provide fast, friendly, informative customer service.
Fair prices. Extremely friendly staff. They even delivered my car to me at work when it was finished.
They will always take care of the customer even if that means it takes just a little longer or they have to go the extra mile.
Kind people, seems to be honest service. They are very helpful with providing rides to work and back to pick up.
Service is always excellent from the employees to the service on my vehicle! They are very accommodating!
They were able to get my car in for an oil change pretty quickly. I've always received excellent customer service from them. I don't feel that they take advantage of me by making recommendations for repairs when they're not needed.
They always remember my name, they are good at keeping things affordable, and their work is always reliable.
Great value. Honest service and friendly people.
I like the directness and honesty of the employees concerning my cars evaluation: if they could fix it they did; if it didn't need fixing they didn't; if it needed another service from another source they recommended that as well.
Christian Brothers was able to diagnose the issue on my car and provide a much cheaper solution than what was proposed by the dealership and Midas.
Great service, friendly people, and reasonable prices!
I've always been treated well there.