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Christian Brothers Automotive - Collierville

jimmy.turner@cbauto.net
381 East Poplar Ave
Collierville, TN 38017 USA
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CLOSED NOW
F
7:00am to 6:00pm
CLOSED NOW
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
Closed
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
Call now:
(901) 672-6594
85 Verified Reviews

Auto Repair Experience

  • Established 2011
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience
RepairPal Scorecard

The Collierville location of Christian Brothers Automotive has been serving the local area since 2011. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "trustworthy”, “professional”, “friendly”, “knowledgeable” and "excellent". This location features a team of automotive professionals with an excellent mix of experience, training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind and to which ever lasts the longest. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Established 2011
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

At Christian Brothers Automotive - Collierville, customers come first. In addition to high-quality automotive repair services, customers can expect the "nice difference" experience every time they visit.

1. 2-year/24,000 mile nationwide
warranty, whichever lasts
longer, including a
complimentary 1 year roadside
assistance plan for worry-free
travel.
2. Complimentary shuttle or pick
up and delivery service
3. Clean, welcoming lobby with
free Wi-Fi
4. Collierville's exclusive AAA-
approved auto repair shop

At Christian Brothers Automotive - Collierville, we seek to honor God by providing ethical and excellent automotive repair services to our customers.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

85 Verified Reviews
5 stars
(54)
4 stars
(22)
3 stars
(6)
2 stars
(2)
1 star
(1)
by - Verified Customer January 12, 2017

This time the experience was much better than previous experiences. The only issue was the cause of the problem and the details of the work completed.

by - Verified Customer January 10, 2017

be told me what needed to be done what to watch out for!

by - Verified Customer January 10, 2017

Everything was FANTASTIC!!!!!! When I got my car to the shop I called and talked to the men there. They texted me EVERYTHING from the time they started on my car to the time it was ready for pickup. When I called they answered. The entire process was completed fast and accurately

by - Verified Customer January 10, 2017

Thanks for taking care of my service needs. Y'all are the best!!!

by - Verified Customer January 09, 2017

Great!

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by - Verified Customer January 08, 2017

We had a great experience with Christian Brothers Automotive and will return again with any further issues with our vehicles.

by - Verified Customer January 03, 2017

Loved the shuttle service.

by - Verified Customer January 03, 2017

I was a first time customer and the shop was full. They told me it would be the next day before they could look at it. They called me same day and fixed my SUV before close. Customer service was awesome. The people were great and friendly. Would highly recommend this place to anyone and I will be back. Thanks for your customer service and your consideration.

by - Verified Customer January 03, 2017

Very satisfied.

by - Verified Customer January 03, 2017

Excellent service. Professional and courteous!!

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by - Verified Customer December 21, 2016

Good work

by - Verified Customer December 20, 2016

Thanks.

by - Verified Customer December 18, 2016

It is a very safe and comfortable atmosphere. They seem to be very trustworthy!

by - Verified Customer December 18, 2016

I was happy with the service but wished they had callled to let me know when the car would be finished. They had said an hour. I called after 2.5 hours and they said it was ready to be picked. Why had they not called me?

by - Verified Customer December 18, 2016

Wonderful experience and people!

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by - Verified Customer December 13, 2016

The staff vary friendly and the work was done right the first time. Thank you

by - Verified Customer December 08, 2016

Good service

by - Verified Customer December 06, 2016

Great place!

by - Verified Customer December 06, 2016

Love and trust these guys who take good care of me! I'm a single woman and I rely heavily on these guys to be honest with me about my car. I find them all honest, dependable and reliable.... all with fantastic customer service.

by - Verified Customer December 05, 2016

New wheels/tires tpms calibration. Nick was awesome.

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by - Verified Customer December 01, 2016

Very nice. Very friendly. Will be back!!!

by - Verified Customer November 30, 2016

We brought my van in for regular maintenance and extra work was needed due to a failed part. It was an easy fix that got us on the road.

by - Verified Customer November 29, 2016

Great experience as always!

by - Verified Customer November 27, 2016

Good work.

by - Verified Customer November 24, 2016

It went well

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by - Verified Customer November 24, 2016

Friendly reception; car finished when promised

by - Verified Customer November 17, 2016

Nice and cordial group

by - Verified Customer November 17, 2016

Friendly and efficient.

by - Verified Customer November 17, 2016

The people who work at Christian Brothers Auto are always very nice and I trust this company. I did have one episode of dissatisfaction but in the end every thing was resolved very well. I would recommend them to anyone.

by - Verified Customer November 16, 2016

Nick was extremely helpful with my situation.

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by - Verified Customer November 15, 2016

This shop is and will be my shop of choice for the foreseeable future. They have earned my complete trust and utmost respect.

by - Verified Customer November 14, 2016

Excellent customer service and professional staff.

by - Verified Customer November 10, 2016

Will do business here again.

by - Verified Customer November 09, 2016

Great friendly and confident service.

by - Verified Customer November 07, 2016

Good service tries to save you money where they can

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by - Verified Customer November 07, 2016

Great service!

by - Verified Customer November 06, 2016

My pickup needed an extensive repair. Breaking down far from home I feared the worst, having to pay a lot for bad service. I got the opposite. I received excellent service at a reasonable price.

by - Verified Customer November 03, 2016

The staff was pleasant and friendly and they changed my oil quickly and for a fair price. However, my car should have synthetic oil and I just assumed they would use that (which they didn't). Also, I had asked them to check my tires because I had a warning light on.

by - Verified Customer October 31, 2016

The employees at CBA Collierville have created a Christian atmosphere where honesty and respect for the customer is paramount. As a result they have earned my respect and appreciation.

by - Verified Customer October 23, 2016

The service that I receive is beyond my expectations. Jimmy, Nick, and the rest of the service guys major on quality and customer satisfaction.

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by - Verified Customer September 15, 2016

The service and employees we excellent.

by - Verified Customer September 13, 2016

Very friendly and knowledgeable.

by - Verified Customer September 13, 2016

they were very courteous and repaired the car very quickly

by September 12, 2016

We had wonderful service. The thing that impressed us the most was that their mission was to honor Jesus Christ.

by - Verified Customer August 30, 2016

Great to work with.

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by - Verified Customer August 29, 2016

Great job by everyone at CBA Collierville!

by February 05, 2016

Good service. Seemed to be straight forward and honest about what did and didn't need to be fixed.

by - Verified Customer February 04, 2016

Overall pleasant experience. Everyone was very attentive and worked efficiently to get my car returned to me in a timely manner. Their willingness to explain the process and price was great.

by - Verified Customer February 04, 2016

Really honest & technically solid in their analysis of repair.

by - Verified Customer February 01, 2016

Perfect service.

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by - Verified Customer February 01, 2016

Excellent service, dedicated service technicians, shuttle has always been there to take me to work or home.

by - Verified Customer February 01, 2016

Friendly fast service and they fix the problem.

by - Verified Customer January 28, 2016

I have received excellent service!

by - Verified Customer January 28, 2016

Great service. Excellent explanations.

by January 27, 2016

Good service.

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by January 08, 2016

Speedy, friendly, knowledge.

by - Verified Customer January 07, 2016

The service was excellent. The staff was very attentive and friendly.

by - Verified Customer January 06, 2016

They had great service.

by - Verified Customer January 04, 2016

Service was good. Friendly. Nice to know they're Believers too.

by - Verified Customer December 28, 2015

They are friendly, knowledgeable, honest, and they have good service. I plan on keeping them for all my mechanical needs. They found what was wrong with my car. They have ordered the part, and I will go in early next week to get it fixed.

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by - Verified Customer December 08, 2015

They were very honest and open with what I needed, yet they didn't try to force it on me.

by - Verified Customer December 07, 2015

High quality professionals did work on time at a reasonable price. Always great attitudes and great people to be around. I would never go anywhere else.

by - Verified Customer December 04, 2015

Friendly, efficient, reasonable price, convent location.

by - Verified Customer December 04, 2015

Great service. They even dropped my wife's car back off to her without her having to wait for the service to be completed. Nothing like great service. A tad on the pricier end though.

by - Verified Customer November 10, 2015

I experienced excellent customer service.

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by - Verified Customer November 04, 2015

The work was done well. communication was excellent as was customer service.

by - Verified Customer November 02, 2015

Professional, quick and reasonably priced.

by - Verified Customer October 26, 2015

Good service and customer support.

by - Verified Customer September 16, 2015

Prompt service and nice people to deal with.

by May 18, 2015

Too expensive labor rate/repair.

Reply from Christian Brothers Automotive - Collierville – by CbAutoCollierville January 28, 2016

We know that we aren't the least expensive, but we deliver incredible value on top of the excellent repair work that we provide. We shuttle or pick up and deliver, our 2 year/24,000 mile warranty is honored at thousands of locations nationwide, we include a complimentary roadside assistance program and more. We do all this while being competitive on price. Unfortunately, there are times when we will not satisfy a customer if price is the deciding factor.

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by - Verified Customer February 09, 2015

I felt they work was fine, the recommendations were spot on. My only concern was pricing. According to my limited research, it seemed a bit high.

Reply from Christian Brothers Automotive - Collierville – by CbAutoCollierville January 28, 2016

Again, we realize that we will not be the least expensive place to have repairs completed; but we believe we are very competitively priced for the value-added services we provide that other shops don't.

by - Verified Customer February 05, 2015

Great service - friendly staff.

by - Verified Customer December 12, 2014

Good service, trustworthy.

by - Verified Customer September 22, 2014

The folks at CBA are very nice & spoke to me as soon as I came in. They listened to me & made me feel like they welcomed my business. Didn't rush me & kept me informed along the way.

by - Verified Customer July 23, 2014

Always friendly and professional service by Jimmy and his staff.

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by - Verified Customer July 07, 2014

My car was taken care of in a reasonable time. I was dropped off at work and picked up. And I was given a discount because I am a school teacher.

by June 25, 2014

They recommended many services that had recently been done.

Reply from Christian Brothers Automotive - Collierville – by CbAutoCollierville January 28, 2016

The recommendations were manufacturer recommended services based on the mileage of the vehicle. Those services were not performed at our shop, so we weren't aware that they had already been completed.

by June 16, 2014

Too pricey.

Reply from Christian Brothers Automotive - Collierville – by CbAutoCollierville January 28, 2016

Again, we realize that we will not be the least expensive place to have repairs completed; but we believe we are very competitively priced for the value-added services we provide that other shops don't.

by - Verified Customer June 03, 2014

Great to work with.

by - Verified Customer May 05, 2014

I had a positive experience.

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by - Verified Customer January 07, 2014

Good service, friendly personnel.

4 verified customers did not leave comments but provided these ratings:
by Courtney , David
by Kelly, William
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