Christian Brothers Automotive - Brandon

✓ RepairPal Certified
10010 McMullen Rd
Riverview, FL 33569 USA
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18:00
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CLOSED NOW
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7:00am to 6:00pm
CLOSED NOW
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7:00am to 6:00pm
F
7:00am to 6:00pm
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7:00am to 6:00pm
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Closed
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7:00am to 6:00pm
Su
Closed
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7:00am to 6:00pm
Call now:
(813) 602-7612
113 Verified Reviews

Auto Repair Experience

  • Jud & Jenny Cook, Owners
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 78 Years of Car Repair Experience
RepairPal Scorecard

The Riverview location of Christian Brothers Automotive has been serving the local community since 2013. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for whichever occurs last. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “courteous”, “wonderful”, “professional”, and “friendly”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Jud & Jenny Cook, Owners
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 78 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

113 Verified Reviews
by - Verified Customer October 21, 2016

I went in to have my front brakes fixed because they were squeaking. They also noticed that I needed to have the radiator pump fixed. Well, after waiting over 5 hours in the waiting room, I would have expected my brakes not to squeak anymore. Wrong. They still squeak and I have to go back.

by - Verified Customer October 20, 2016

Professional, courteous service, which has been the case since I started using this shop a couple of years ago.

by - Verified Customer October 19, 2016

Professional people and service.

by - Verified Customer October 19, 2016

Friendly,helpful and very courteous.

by - Verified Customer October 19, 2016

I was able to get squeezed in and my vehicle was ready before expected.

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by - Verified Customer October 17, 2016

Waiting room is more like a living room with comfortable chairs and great atmosphere.
I was given bottled water and fresh cookies. Everyone was cheery and helpful to customers. Best experience in an auto shop ever!

by - Verified Customer October 17, 2016

Good

by - Verified Customer October 14, 2016

Good service, friendly, fast and efficient

by - Verified Customer October 13, 2016

extremely good and no hassle as it was a part that they had put on about 9 months ago that went bad and they honored it with no questions and was fix with no charge for labor or part.

by - Verified Customer October 12, 2016

They did a fantastic job, and the work was done quickly.

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by - Verified Customer October 11, 2016

Was happy with the service I was provided. The customer service associates were very cordial & made me feel comfortable while I waited for my vehicle to be ready.

by - Verified Customer October 11, 2016

The staff was very kind and friendly to me for my first visit. Coffee was offered before I even asked (which was helpful since I was still barely awake). Also, the staff was very professional and was very enthusiastic to help.

by - Verified Customer October 10, 2016

As soon as I walk in the door I was greeted with a friendly smile and with a professional customer service.

by - Verified Customer October 10, 2016

Great customer service. My car was worked on as scheduled without a long wait.

by - Verified Customer October 10, 2016

Excellent service.

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by - Verified Customer September 02, 2016

Great service, very friendly.

by - Verified Customer September 02, 2016

Great people, great experience, but a little pricey. Still cheaper than a dealer though.

by - Verified Customer September 01, 2016

Excellent service from Toby.

by - Verified Customer September 01, 2016

Very thorough and knowledgeable staff

by - Verified Customer September 01, 2016

The folks at Christian Brothers were, as always, very helpful and fairly priced. They went out of their way to make me feel comfortable, driving me home while my car was being worked on and then coming and picking me up again. Highly recommended.

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by - Verified Customer August 31, 2016

Great customer service

by - Verified Customer August 31, 2016

As pleasant as an experience can be spending $1,100 having one's car repaired.

by - Verified Customer August 30, 2016

The entire staff at the Christian Brothers Automotive location in Riverview, FL was the most professional I have ever dealt with in over 40 years. This was my first visit to Christian Brothers, and the great response and immediate service I received has earned my trust and confidence from today forward. When I had an urgent repair that was needed, CB was the only location that had the part I needed and agreed to service my vehicle just as the store was closing. The entire team of CB welcomed me, instantly responded to fixing my vehicle, and thanked ME for coming to them. To the contrary, it was I that was appreciative of the incredible customer service that today is such a rare commodity. I would recommend these people and this location to anyone looking for great vehicle service from people you can trust and respect. Thanks, CB.

by - Verified Customer August 29, 2016

Great service. Good prices. Like the communication through text.

by - Verified Customer August 29, 2016

A bit pricey.

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by - Verified Customer August 26, 2016

Happy with my service and the estimate for the leaks

by - Verified Customer August 26, 2016

perfect service

by - Verified Customer August 24, 2016

Quality workmanship delivered by the most honest mechanics!

by - Verified Customer August 24, 2016

Clean and so friendly. I went in saying what part needed fixed. They confirmed that part was fine and could not find anything wrong. So no charge escort for the oil change. Courtesy ride home was great as well. Great experience!

by - Verified Customer August 24, 2016

AMAZING customer service and Fantastic hospitality

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by - Verified Customer August 22, 2016

The service is incredible and friendly.

by - Verified Customer August 22, 2016

Very professional and fast service

by - Verified Customer August 01, 2016

Always have friendly and excellent service.

by - Verified Customer July 29, 2016

Customer service was fantastic. Good quality work.

by - Verified Customer July 26, 2016

I had lost the transmission on my truck on I75 close to your shop, was recommended by AAA to go there for repairs. I met Tim White at the front desk, was greeted and taken care of from start to finish in an expert manor by this young man.

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by - Verified Customer July 18, 2016

Great service!!

by - Verified Customer July 06, 2016

They were willing to try another method to make sure the repair was done and affordable.

by - Verified Customer July 06, 2016

Christian Brothers Automotive went above and beyond to provide me with excellent service! They were kind and welcoming, they gave my children juice boxes and cookies and they have an exceptionally clean waiting area and restroom. Having my oil changed was an enjoyable experience for me and my three children (who are all 5 and under). Imagine that! I was given a list a quote for other services my vehicle would need soon and in an informative way. The gentleman who provided me with a quote was very friendly and Christian Brothers Automotive will continue to receive my business going forward.

by July 05, 2016

Honest recommendation

by - Verified Customer April 28, 2016

The service is second to none. It is so nice to drop off your car, get a ride to work, then receive a call when the work is done and any recommended services for your vehicle. And the prices are very reasonable

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by - Verified Customer April 28, 2016

The service was quick and thorough. The technician explained his review with clear explanations.

by - Verified Customer April 27, 2016

The last time I took my vehicle to this shop, I was told that my low coolant light was on and that my water pump needed to be replaced. I was told not to drive it and to have the work performed immediately. I do not have a low coolant light and there was no sign that the water pump was leaking so I took it for a second opinion. The vehicle was hooked up to a pressure gauge that attaches to the radiator to perform a pressure test where it steadily held 18 pounds for 20 minutes. After talking to Matt, he asked that I bring the vehicle back in so he could look at it with the tech. I came back in and he said that the tech had just put a vehicle up on the lift and they could not look at it now. He made no attempt to explain why we were told that the low coolant light was on when the vehicle does not have one. He did not offer to come out and look at the vehicle in the parking lot to even look. There has been no attempt by Christian Brothers since this incident to explain how they wrongly diagnosed a leaky water pump nor an apology. I have driven the vehicle more than 1000 miles since then with no sign of overheating or water pump leakage. I had to pay another mechanic to look at it due to their inadequacy. It makes me wonder if I had approved the repair, if they would have gone ahead with it although it was unnecessary. I have been taking my vehicles to this shop for a couple of years and this certainly makes me question whether I needed other repairs that they have recommended. I would have considered taking my vehicles back there if they had made any effort whatsoever to rectify the problem. I even suggested that possibly the mechanic was reporting on the wrong vehicle. I feel like I was snubbed and certainly have lost faith in Christian Brothers Brandon.

by - Verified Customer April 25, 2016

Although a very busy Monday, they were able to get my wife's vehicle to repair the nail in her tire within a couple of hours.

by - Verified Customer April 25, 2016

Service was excellent because the people were.

by - Verified Customer April 15, 2016

Great service.

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by - Verified Customer April 15, 2016

Excellent service, I like their honestly and professionalism.

by - Verified Customer April 15, 2016

I was treated great there. I felt like they were looking out for my best interest. You don't find that everywhere!

by - Verified Customer April 15, 2016

Very clean and quick service.

by - Verified Customer April 14, 2016

They are always friendly, courteous, thorough and efficient.

by - Verified Customer April 14, 2016

Great customer service!

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by - Verified Customer April 14, 2016

I like their good service and honesty.

by - Verified Customer April 13, 2016

Very professional people and atmosphere, environment made me feel this was a "family owned" business that takes pride in their work.

by - Verified Customer April 13, 2016

I've been satisfied with their service, and also the excellent customer service.

by - Verified Customer April 13, 2016

The service was prompt and professional.

by - Verified Customer April 13, 2016

Friendly and caring staff. Excellent work.

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by April 13, 2016

Good service and price.

by - Verified Customer April 13, 2016

When I first started going to Christian Brothers it was a nice fresh feeling knowing here is a company that doesn't pressure you to buy things you don't need. Well that newness felling is no longer there. The staff is always friendly and kind but I don't care for the pressures from the mechanics.

by - Verified Customer April 12, 2016

Great services from the staff.

by - Verified Customer April 12, 2016

Great customer service.

by - Verified Customer April 11, 2016

They are great.

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by - Verified Customer April 08, 2016

Fast service and friendly staff.

by - Verified Customer April 08, 2016

Excellent customer service and reasonable prices.

by - Verified Customer April 06, 2016

They always give the best service and they have the kindest employees.

by - Verified Customer April 06, 2016

They are very accommodating, didn't try to take advantage of us and provide excellent service.

by - Verified Customer April 06, 2016

I paid a very hefty fee to fix what I had explained was the problem only to have the problem reoccur. When it did reoccur I brought the car back in to be looked at and was told t would be an additional charge, worst case was 1100.00 best case would be at minimum 600.00. When the initial problem was over 850.00 and that was paid. When I asked why couldn't the second problem be repaired as I am being charged twice for labor, which I am a little skeptical as the new problem which I was being told was never or never did come up on any code after being checked. My feeling is what would happen next if I paid the 1100.00 and the problem still would not go away then I would be charged another fee.

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by - Verified Customer April 05, 2016

Professional, friendly, quality service.

by - Verified Customer April 05, 2016

They did a very good job. Repaired the car, charged me a fair price and were very courteous.

by - Verified Customer April 04, 2016

Good service in a pleasant environment.

by - Verified Customer April 04, 2016

Good service but some delays with delivery of auto vs scheduled date time originally told.

by - Verified Customer April 04, 2016

They are polite.

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by - Verified Customer April 01, 2016

I was impressed with their customer service.

by - Verified Customer March 31, 2016

There is good customer service and the work is done right.

by - Verified Customer March 31, 2016

They are very friendly and courteous.

by - Verified Customer March 29, 2016

Professional & knowledgeable. Very friendly and comfortable surroundings.

by - Verified Customer March 28, 2016

Great service and fair price on the oil change. Friendly and nice comfortable waiting room.

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by - Verified Customer February 02, 2016

They are friendly, helpful, and have the outlook that they are looking out for my safety and welfare not just pursuing dollars. They are not out to skim me. They are trustworthy. Something that is rare in the marketplace.

by - Verified Customer January 29, 2016

This location has the most professional people who display courtesy and respect to everyone! Always satisfied with my experience here and have recommended this facility and this company to several people.

by - Verified Customer January 29, 2016

Clean, friendly and as far as I can tell, honest! They offer water and make sure you don't need anything.

by - Verified Customer January 29, 2016

Great service.

by - Verified Customer January 27, 2016

Great honest service.

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by - Verified Customer January 27, 2016

Great people, honest, and nice waiting area.

by January 25, 2016

Excellent customer service and very personable people.

by - Verified Customer January 20, 2016

The place is clean the people are friendly and they do a very good job.

by - Verified Customer January 08, 2016

Every interaction I have had at a Christian Brothers shop (and I have been a regular customer for 8 years) has been excellent. They are courteous, professional, competent, competitively priced and most if all HONEST!

by - Verified Customer January 07, 2016

I like the friendly atmosphere. And quick service.

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by - Verified Customer January 05, 2016

Friendly and professional services.

by - Verified Customer December 31, 2015

Wonderful customer service.

by - Verified Customer December 30, 2015

Service and price were excellent.

by - Verified Customer December 29, 2015

The service was fast and affordable, they kept me up to speed with what was happening with my vehicle.

by - Verified Customer December 28, 2015

Great customer service and professional analysis of required repairs.

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by - Verified Customer December 28, 2015

Honest and ethical.

by - Verified Customer November 25, 2015

Great service, explained problem clearly and then repaired the vehicle.

by - Verified Customer November 23, 2015

Excellent service, friendly staff.

by - Verified Customer November 11, 2015

They are very attentive to their customers.

by November 11, 2015

They did an excellent job, very professional. Provided courtesy shuttle.

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by November 02, 2015

Excellent appearance of shop and employees.

by - Verified Customer October 05, 2015

Service was quick, and friendly.

by - Verified Customer October 01, 2015

Very Trustworthy, Christian atmosphere, not the typical worries of my wife taking car in and being upsold on unnecessary work that may not solve the problem.

by - Verified Customer September 25, 2015

Brought in my 2001 Lexus with air conditioning problem. The unit was not blowing cold air. Estimated cost to repair unit was $2000. Waited a week and someone recommended a repair shop located on Brandon Blvd. They added Freon and kept the car for two days. Came back without any problem. Total costs for adding Freon and checking car out $110. I would suggest checking out your mechanic.

by May 27, 2015

Friendly staff prompt service.

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by - Verified Customer September 04, 2014

They are close by where I live.

by August 18, 2014

Friendly service and they get the job done same day most of the time.

by - Verified Customer May 29, 2014

I like the staff, warranty & price

by - Verified Customer May 01, 2014

Great service.

by - Verified Customer March 19, 2014

They keep the customer informed and do what exactly they said they were going to do.

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by - Verified Customer February 28, 2014

I had a positive experience.

by - Verified Customer February 11, 2014

I enjoy the service I get when I take my car in. Everyone is honest and will recommend certain Services only if necessary. Unlike other shops that will take as much money from you as possible. I really like how the Customer Waiting Area looks very clean and neat, even the Bathroom.

by February 01, 2014

Great customer service; courteous staff.

by - Verified Customer January 23, 2014

Good service provided to my truck; very reliable and timely.

by - Verified Customer January 08, 2014

Really good people that do a great job at explaining things and making you feel comfortable and not a number, and the work they do is top notch.

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