Christian Brothers Automotive - Arlington

✓ RepairPal Certified
718 W Sublett Rd
Arlington, TX 76017 USA
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CLOSED
CLOSED
T
7:00am to 6:00pm
S
Closed
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(817) 567-2932
61 Verified Reviews

Auto Repair Experience

  • Chuck King, Manager
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 75 Years of Car Repair Experience
Scorecard
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The Arlington location of Christian Brothers Automotive has been serving the local community since 2013. This shop features an experienced and well trained team led by an ASE certified Master Technician. Repairs performed here can range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team at this RepairPal Certified shop as: “friendly”, “knowledgeable”, “excellent”, and “professional”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details
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Auto Repair Experience

  • Chuck King, Manager
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 75 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews
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Overall Rating

61 Verified Reviews

Customer Reviews

by Verified Customer July 07, 2016

Everything was done in a timely manner and professional

by Verified Customer July 06, 2016

I love the guys at this shop, they are super nice and so helpful!

by Verified Customer July 06, 2016

Chuck and Norman were honest and extremely accommodating, when other shops wanted to do less for a lot more money.

by Verified Customer July 06, 2016

They got my a/c working and blowing cold air and I was on my way in less than one hour. And the price was less that I thought I would have to pay.

by July 05, 2016

friendly, good work.

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by Verified Customer June 30, 2016

very professional

by Verified Customer June 29, 2016

Nice friendly people

by June 28, 2016

I am happy my a/c is working, but now there other things going on that were not an issue before

by Verified Customer June 21, 2016

Everyone I encountered there was very helpful.

by Verified Customer June 20, 2016

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by Verified Customer June 20, 2016

I had a few issues. I brought my car in after I hit a very large pothole and it overheated. I was told that I blew a head gasket due to it over heating. I brought it in on a Monday and it was estimated to be ready by Friday. When dropping it off, the customer rep at the front desk stated to me "if you'd like we'll go ahead and change its oil if you want, since we'll already be under there." I said sure. Based on the way he phrased it, I inferred that the oil change was for free. The repair job was costing me $3700 as it was. Anyway, on Friday, after not having heard anything all week and it being the day it was supposed to be ready, I called and was informed that a delay in the shipping of one of the parts would cause it to not be ready until Monday. Ok, things happen. Monday comes along and they call and tell me they just discovered why the Car overheated in the first place which caused it to blow a head gasket -- the fan assembly in my radiator broke when I hit the pothole. He then informed me it would take a few more hours and would cost another $400 to fix. Of course I had to fix it, but it left me wondering if they were really about to give me back my vehicle without first fixing the source of the problem, only to then have it overheat and potentially blow another head gasket?!

So, immediately after getting my car back, I notice my back up camera is not working correctly.. it flickers and the image is reversed. This happens immediately after all the work they just did to it. So I brought it back and left it for a day so they could see if any wires were loose. When picking it up, I was told that not only could they not find any loose wires, but they couldn't get the camera to act up and it looked normal to them... which was funny because I couldn't get it to act RIGHT.. So I go and get in my vehicle to leave, put it in reverse, and the first thing I see is my camera flickering with the image reversed. This frustrated me like no other. It made me wonder if they even looked at it at all. How could they claim they couldn't even get it to do it once when it does it all the time. Anyway, so I'll bring my car to the dealer from now on.

by Verified Customer June 16, 2016

Prompt service. I had my car repaired within 24 hours.

by June 06, 2016

Perfection.

by Verified Customer June 02, 2016

Excellent.

by Verified Customer May 26, 2016

They made me feel like I was family and they really wanted to help me. They went, what I thought was, above and beyond my expectations.

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by Verified Customer May 25, 2016

Thorough, honest, and good work.

by Verified Customer May 25, 2016

Extremely professional, friendly and fast.

by Verified Customer May 24, 2016

Excellent service in a timely manner. Shop waiting area was clean and comfortable.

by Verified Customer May 24, 2016

It was good

by May 23, 2016

The requested work was completed with some delay. As always, the employees were very professional and personable.

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by Verified Customer May 18, 2016

My service with this shop was more than I could have imagined. Their customer service and repair service was great.

by Verified Customer May 18, 2016

Everything was scheduled and handled in a timely fashion.

by May 16, 2016

The shop offered no cost reduction for an oil & filter change when the customer furnished the oil and filter.

by Verified Customer May 13, 2016

Great service.

by Verified Customer March 01, 2016

I was very pleased with the service I received.

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by Verified Customer February 29, 2016

They found the problem and fixed it.

by February 25, 2016

Incredible customer service.

by Verified Customer February 19, 2016

I feel I was unfairly treated and the costs were not discussed with me before work was done.

by Verified Customer February 18, 2016

Always friendly and do a great job.

by Verified Customer February 17, 2016

Excellent Customer Service.

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by Verified Customer February 12, 2016

I was satisfied by what was done. They are not open on Saturday.

by Verified Customer February 09, 2016

They are friendly, the waiting are is comfortable, or if you need to have someone take you home they will. Excellent repair work.

by Verified Customer February 09, 2016

Friendly, knowledgeable, professional.

by February 05, 2016

We have had good experiences there.

by Verified Customer January 19, 2016

Great service.

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by Verified Customer January 18, 2016

Good service.

by January 15, 2016

They have good customer service, but are not cheap.

by January 15, 2016

Christian Brothers Automotive strategic plan to capture and retain customers is above the industry normal. I like getting service reminders, coupons and recommended service check notices. However the service onsite could be better. It appears the techs are not thorough with their auto inspection process. Recommendation are made based on the mileage of your car verse actual inspecting the item for repair or replacement. The speed to service is below average with oil changes and providing service recommendations. The front staff has been professional and courteous. I also like having the courtesy ride option when needed.

by January 14, 2016

Excellent work. Excellent customer care.

by Verified Customer January 14, 2016

Excellent service and friendly. Very reasonable prices.

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by Verified Customer January 13, 2016

Christian Brothers performed the work expected at a fair price with professionalism. They communicated accurately and charged for work done that had a known benefit. They also did not add on additional costs or services that were not required.

by Verified Customer January 11, 2016

They are thorough in their troubleshooting.

by December 31, 2015

First visit the gentleman at the front desk had no knowledge about the inspection/registration process, so I paid for an inspection that never happened and was not needed. Second visit was for an oil change and to have the battery installed in my SUV by Christian Brothers checked out for the battery light was coming on in my SUV often. Did not realize until checking out that there was a HEFTY fee for checking the battery they installed. I did not feel that it was fair to pay roughly $50 to have a battery installed by Christian Brothers checked out.

by Verified Customer December 30, 2015

The folks at Christian Brothers have always been very nice and understanding to my car needs. The shop manager and I got to be on a first name basis from being there so often. However, the reason I was there so often was partially their fault.

by Verified Customer December 29, 2015

I only had an inspection done on my car. Service was very quick and everyone was very friendly.

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by Verified Customer December 28, 2015

Great service. Friendly staff. Quick turnaround.

by Verified Customer December 23, 2015

I had a engine replaced in my 2008 GMC Sierra 4dr truck. My labor bill was over $3.000 dollars it took 10 days I have a noise coming from the engine where the pulleys are at start up, my cover for my center console was broke that holds my sunglasses the engine compartment was left dirty they did not bother to clean anything when i picked it up not happy the shop manager seemed to not be bothered by these things my total bill was over $ 7,000.

by Verified Customer December 16, 2015

Great service and friendly staff. Very knowledgeable and repaired my car at a competitive price.

by Verified Customer December 16, 2015

They provide personable, honest interaction with customers in an attractive facility.

by Verified Customer December 11, 2015

Work was done that was not needed!

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by Verified Customer December 10, 2015

Very helpful in explaining work being done.

by Verified Customer December 10, 2015

Good customer service.

by December 08, 2015

I was very pleased with the service.

by Verified Customer December 03, 2015

Repair was delayed and was more expensive than planned.

by Verified Customer December 01, 2015

Truck running like a top!

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by Verified Customer December 01, 2015

Price wasn't terrible, but they did add in the BS shop fee that was about $4 extra added to my bill. Also, as all of these oil change places do, they offered me the air filter at supposedly no more than I could buy it anywhere else, except that they offered it to me for about $24 with the tax added in. I purchased an OEM air filter on eBay for less than $6.

by Verified Customer November 20, 2015

They are courteous and drove me to my job.

by Verified Customer October 27, 2015

The folks there were very nice.

3 verified customers did not leave comments but provided these ratings:
by Rhonda
by Eranisha
by 1 verified reviewer
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