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Christian Brothers Automotive - Amarillo

(806) 414-3651
47 Verified Reviews
cba.amarillo@gmail.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
Closed

ADDRESS

5816 S Coulter St
Amarillo, TX 79119 USA

AUTO REPAIR EXPERIENCE

  • Brian & Angela Hoffman, Owners
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience

Christian Brothers Automotive - Amarillo Reviews

OVERALL RATING

47 Verified Reviews
5 stars
(30)
4 stars
(13)
3 stars
(2)
2 stars
(1)
1 star
(1)
by - Verified Customer March 20, 2017

Always so nice to deal with. Friendly . Work excellent. I will return.

by - Verified Customer March 20, 2017

I was treated very well and when the check I wrote was incorrect...too much money...I was given my original check back uncashed with the greatest respect and courtesy. Thank You

by - Verified Customer March 19, 2017

It was a great experience. Brian and Colt gave me complete and well informed answers to all of my questions and never pressured me for any other services. The yellow carnation on my dashboard was absolutely wonderful, what Southern hospitality! Thanks

by - Verified Customer March 16, 2017

Good work

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by - Verified Customer March 09, 2017

I was hoping the price for repairs would be better.
I was expecting around $250. It turned out to be greater than $900.

by - Verified Customer March 09, 2017

I use Christian Brothers regularly for all of my car repairs. As usual, this is top notch customer service.

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by - Verified Customer March 07, 2017

They are convenient location-wise, always polite and easy to have my car serviced.

by - Verified Customer March 02, 2017

thanks for the quick, friendly work.

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by - Verified Customer February 27, 2017

The car had extensive problems that were well described to me and I choose what needed to be done to keep the car running safely.

by - Verified Customer February 26, 2017

I was very satisfied!

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by - Verified Customer February 26, 2017

Great service.

by - Verified Customer February 26, 2017

Pleased with the experience.

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by - Verified Customer February 21, 2017

I always use Christian Brothers for all my care needs. Thanks!

by - Verified Customer February 21, 2017

My stop was to clarify a Check Engine light on this Buick. I had made a substantial trip of 300-400 miles and as I approached home, I noticed the warning. I suspect that it had not been on very long, but still had 30 miles or so to go. The next day, I took it to Amarillo Christian Brothers and in a few hours was told that there is a 'bulletin' from the manufacturer concerning this. They suggested I take it to the dealer which I appreciated. Although there was a diagnosis fee, it was well worth it to me. (Of course, the light went out the next morning.) I will follow up and am glad for the advise.

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by - Verified Customer February 15, 2017

They do an excellent job communicating and repairing my vehicle!

by - Verified Customer February 15, 2017

I would use them again without hesitation.

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by - Verified Customer February 15, 2017

They did a good job.

by - Verified Customer February 15, 2017

I love going here, they are always kind and very willing to answer any questions I may have. I love the constant update on my car.

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by - Verified Customer February 13, 2017

Had a very good experience with Christian Brothers.

by - Verified Customer February 12, 2017

Great!!

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by - Verified Customer October 23, 2015

They did fine. It was just an oil change. They did it quick.

by - Verified Customer October 22, 2015

I was stuck on the road and that was the only place close, I was pleasantly surprised for the most part. Brian and Vince did a good job for me, they went out of there way to get a rental car for me, but they were a little high on pricing.

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by - Verified Customer October 21, 2015

They looked it over before they did anything. They let you know what needed to be repaired and what didn't. Good cost. They were good at calling you back. They were friendly, nice and sociable.

by - Verified Customer October 16, 2015

They are very nice and professional.

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by - Verified Customer October 15, 2015

I like the services they provide, they also provide a warranty on the repair they did on my car. They were very professional and I feel like they actually did the best service possible.

by - Verified Customer October 14, 2015

They have good customer service. It's a little pricey for the service but over all it's worth it. You're paying for the good service.

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by - Verified Customer October 14, 2015

They do a good job. Good customer service. They go above and beyond what they need to do. The're courteous and thank you. They get the job done on time.

by - Verified Customer October 13, 2015

I like the customer service we get there, they are very personal, they wanted to show us that they do a good job on a car, they are very upfront and tell us what's wrong with it and solutions to get it fixed.

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by October 12, 2015

I'm usually apt to recommend Christian Brother's to other people, however on this visit they suggested that I think about letting them rebuild the transmission without even checking the trasmission fluids. The computer gave them a diagnostic code to reccomend the service, but they didn't even check the level of the fluid before talking to me about it.

by - Verified Customer October 12, 2015

We have been customers at Christian Brother's for a long time, not only that this location but the one in Lubbuck as well, an we've usually had pretty good luck when we've used them in the past. But this time was just the polor opposite. We called on a Tuesday with an oil leak problem on my truck, and they said they could set up an appointment on Thursday morning. So we take it in, and expect that if you have an appointment that they'll get on in fairly shortly. Later that afternoon I hadn't heard anything so I called and checked in, and they said they hadn't even looked at it yet but would get to it soon because they were backed up. So around 5:30 they called and said it was the valve cover gaskets that needed to be replaced, and then I got a text shortly after that they said they were waiting on parts. They close at 6:00, so I knew it wouldn't be ready until the next day. So on Friday it was same thing, with no status updates. I called in the afternoon to check, and they said it would be until Monday. I was starting to get a little hacked off, there was no communication. The guy I was talking to on the phone told me they were short handed because they had to fire one of their technicians and that there was only one mechanic working. I thought, well I understand but that put's me in a mess now. I was somewhat upset, so I asked them if they would rent me a car until Monday, and they said they could pass that along to the owner. So that evening the owner called me, but all he really said was "what do you want me to do". I asked him if they could get the car to me tomorrow, but he said they wouldn't open on Saturday just for me. However, he say he would meet me over at the Enterprise to rent me a car on Monday morning. So I went over there and we go inside, but he didn't have a reservation for a car and there weren't any cars that were going to available until after lunch. Then the the owner said he didn't want to hear me whine about the repair, and that I could take the car elsewhere if I had complaints. This is just what appalled me, that he was going to kick us out the door because he had an angry and upset customer and didn't want to do anything to fix that. So I just asked me to get the car fixed and left. Finally that day they did the vehicle fixed, and they did do an oil change for free, which I guess was there attempt to make things better. My wife and I have been thinking about writing a letter to the Christian Brother's franchise to complain about the whole experience, and now I"m reluctant to go back to any Christian Brother's location.

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by - Verified Customer October 12, 2015

They were really nice and they did everything I asked. they were just really courteous and really nice.

by - Verified Customer October 12, 2015

I really like the way that they treat people and the work they have done on my car, they are very friendly.

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by October 09, 2015

They really didn't do a whole lot for me they just checked my car, but didn't fix anything on it, they were courteous.

by October 09, 2015

They have taken care of us, they are reliable, and I like them very much.

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by - Verified Customer October 09, 2015

They were quick and they do a good job.

by - Verified Customer October 08, 2015

They didn't fix the problem.

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by - Verified Customer October 08, 2015

I like the excellent service, and I feel like they preformed with much integrity and honesty.

by October 07, 2015

Clean faculty, they are friendly, and they know what they are talking about.

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by - Verified Customer October 06, 2015

It was good, and they really help out if you have to do something major. They have a shuttle that can take you to work or home so you don't have to wait for your car. If they don't have the parts they'll hunt them down for you too.

by - Verified Customer October 02, 2015

They are very personal, if you need a ride somewhere and they go out of their way to accommodate you, they are very friendly.

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by - Verified Customer September 30, 2015

They were able to take my car in immediately. The fixed it, and did exactly what they said they would do. They also had it done two hours sooner than what the estimated. The car was clean when I got it, no problems like with other shops I've been to where I would find grease on the floor. I was very pleased with the service and I have recommended it to other people, especially other single women.

by - Verified Customer September 30, 2015

They've always been very good. They're very fair with what they can do and what they can't. If they can't do some thing they're always fair about it. They make it right.

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RepairPal Scorecard
89
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
77
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
95

The Amarillo location of Christian Brothers Automotive has been serving the local community since 2010. This location features a team of automotive professionals with an excellent mix of experience, ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from wheel alignments, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Their recent customers describe this team to us as “friendly”, “professional”, “honest”, and “reliable”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Mission statement : To Glorify God by Providing Ethical and Excellent Automotive Repair Service for Our Customers

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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Asset 71
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