» Chris Murphy's Automotive

Chris Murphy's Automotive

11012 Garland Rd, Dallas, TX 75218

(214) 997-6900

Call Now: (214) 997-6900
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
98
Tools & Equipment (?)
97
Customer Service (?)
96
Customer Conveniences (?)
18 months / 18,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Being a BBB, AAA, ASE Blue Seal, and family owned shop, Chris Murphy Automotive's reputation for service, quality, reliability, and honesty is well-founded. Our assessment revealed a shop that is committed to employee training and having the latest software and equipment for their employees to properly diagnose their customers' vehicles. The "Hybrid Guru" of Dallas, TX, Chris Murphy's employs four technicians, three of whom are ASE certified (one ASE Master Tech) with a combined 56 years of experience between them. Chris Murphy's is also a Qualified Hybrid and E/V Auto Center and Recognized Emission Repair Facility of Texas.

Message from the Shop

Since 1992, Chris Murphy's began as a groundbreaking auto repair outlet with a reputation for service, quality, reliability and honesty. Today as we approach our 14th anniversary, the success story continues thanks to the tireless efforts of our employees and the support and commitment of our valued customers. Thanks to everyone who has helped Chris Murphy's Automotive grow and continue to do business.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Child Friendly Early Bird Dropoff Financing
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews (19 reviews)

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  • Chris Murphy's Automotive
    Verified Customer
    September 14, 2012

    Seem very competent and reliable.

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  • Chris Murphy's Automotive
    Wanda - Verified Customer
    September 14, 2012

    We just thought that the charge for diagnostic was high.

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  • Chris Murphy's Automotive
    John & Chris - Verified Customer
    September 14, 2012

    Good Work, Chris!

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  • Chris Murphy's Automotive
    Jase - Verified Customer
    September 11, 2012

    The staff is extremely courteous. I also appreciate that they explain the needed repairs and get my approval before beginning repairs.

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  • Chris Murphy's Automotive
    Verified Customer
    September 07, 2012

    I trust Chris Murphy.......

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  • Chris Murphy's Automotive
    Verified Customer
    September 04, 2012

    Good job.

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  • Chris Murphy's Automotive
    Kay - Verified Customer
    August 27, 2012

    Chris and his staff are great! They take the time to explain why I might need a particular repair. And, they always let me know if I need to fix a problem "right now" or if I can wait a few months.

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  • Chris Murphy's Automotive
    Sherry & Steve - Verified Customer
    August 21, 2012

    Chris Murphy's keeps you informed and always provides enough information for you to make service decisions.

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  • Chris Murphy's Automotive
    Diana - Verified Customer
    August 21, 2012

    It's great to have an automotive repair shop with folks you trust and who take time to have a conversation. I plan to be a loyal customer of Chris Murphy's automovive.

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  • Chris Murphy's Automotive
    Arnie - Verified Customer
    August 21, 2012

    I've been with Chris Murphy's Automotive for about 20 years and have received consistently good service.

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  • Chris Murphy's Automotive
    Cody - Verified Customer
    August 17, 2012

    Wendy is mean.

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  • Chris Murphy's Automotive
    Charles - Verified Customer
    August 14, 2012

    Attentive to my requests

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  • Chris Murphy's Automotive
    Monica - Verified Customer
    August 03, 2012

    If you are looking for a quality Automotive repair shop, look no further. They treat you with respect, speak in plain terms, do as they promise and give quality advice for you to keep your car in tip-top shape. I won't trust my car to ANYONE else. I am now a customer for life!

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  • Chris Murphy's Automotive
    April - Verified Customer
    July 27, 2012

    Chris Murphy always has excellent service and people who can explain things to a mechanical idiot.

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  • Chris Murphy's Automotive
    Bill - Verified Customer
    July 20, 2012

    Chris Murphy is nothing less than an honest and fair automotive technician. I have known him for over 20 years, and he has treated me very fairly on every occasion. While I live on the opposite side of Dallas from him (say, a 45 minute drive), I make every opportunity to have him perform my automotive work, vs. a shop within 5 minutes from me. Highly recommended!!!

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  • Chris Murphy's Automotive
    Verified Customer
    June 22, 2012

    Fine

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  • Chris Murphy's Automotive
    Diane & Doug - Verified Customer
    June 19, 2012

    Quality service at fair prices!

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  • Chris Murphy's Automotive
    Terry - Verified Customer
    June 11, 2012

    Very friendly, explain every detail, give hard rock estimates, provides options.

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  • Chris Murphy's Automotive
    John - Verified Customer
    May 25, 2012

    It just takes more time than I have to use the service sometimes.

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Hours of Operation

Mon - Fri7:30am to 6:00pm
Fast Facts
  1. Chris Murphy, Owner
  2. Established 1992
  3. 4 Technicians on Staff
  4. 2 ASE Certified Technicians
  5. 56 Combined Years of Experience