» » » Chris Murphy's Automotive

Chris Murphy's Automotive

11228 Garland Rd, Dallas, TX 75218 Map & directions

Call Now: (214) 997-6819

See more real customer reviews

About Chris Murphy's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
98
Tools & Equipment (?)
97
Customer Service (?)
96
Customer Conveniences (?)
18 months / 18,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Being a BBB, AAA, ASE Blue Seal, and family owned shop, Chris Murphy Automotive's reputation for service, quality, reliability, and honesty is well-founded. Our assessment revealed a shop that is committed to employee training and having the latest software and equipment for their employees to properly diagnose their customers' vehicles. The "Hybrid Guru" of Dallas, TX, Chris Murphy's employs four technicians, three of whom are ASE certified (one ASE Master Tech) with a combined over 56 years of experience between them. Chris Murphy's is also a Qualified Hybrid and E/V Auto Center and Recognized Emission Repair Facility of Texas. Shuttle service is available, within a 5 mile radius, upon request while scheduling an appointment. 

Message from the Shop

Chris Murphy’s Automotive is a family owned and operated full-service auto repair shop serving Dallas, TX. Since 1992, Chris Murphy’s has operated as a cutting edge auto repair outlet with a reputation for service, quality, reliability, and honesty. Whether a simple oil change or advanced work on your hybrid or electric vehicle, our ASE-certified technicians have the knowledge and training to help with any car repair or maintenance that your vehicle needs to keep your family safe on the road.

Chris Murphy's Automotive is happy to provide shuttle service to their customers. The shuttle service is limited to a 5 mile range from the shop, and should be requested before the time of service. Please request any shuttle services when you request an appointment.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Child Friendly Early Bird Dropoff Financing
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 19 verified reviews (20 total)

Sort by: Date | Helpful
Chris Murphy's Automotive
Verified Customer
May 25, 2012

It just takes more time than I have to use the service sometimes.

Flag This
Chris Murphy's Automotive
Verified Customer
September 14, 2012

Good Work, Chris!

Flag This
Chris Murphy's Automotive
Verified Customer
September 14, 2012

We just thought that the charge for diagnostic was high.

Flag This
Chris Murphy's Automotive
Verified Customer
September 14, 2012

Seem very competent and reliable.

Flag This
Chris Murphy's Automotive
Verified Customer
September 11, 2012

The staff is extremely courteous. I also appreciate that they explain the needed repairs and get my approval before beginning repairs.

Flag This
Chris Murphy's Automotive
Verified Customer
September 07, 2012

I trust Chris Murphy.......

Flag This
Chris Murphy's Automotive
Verified Customer
September 04, 2012

Good job.

Flag This
Chris Murphy's Automotive
Verified Customer
August 27, 2012

Chris and his staff are great! They take the time to explain why I might need a particular repair. And, they always let me know if I need to fix a problem "right now" or if I can wait a few months.

Flag This
Chris Murphy's Automotive
Verified Customer
August 21, 2012

I've been with Chris Murphy's Automotive for about 20 years and have received consistently good service.

Flag This
Chris Murphy's Automotive
Verified Customer
August 21, 2012

It's great to have an automotive repair shop with folks you trust and who take time to have a conversation. I plan to be a loyal customer of Chris Murphy's automovive.

Flag This
Chris Murphy's Automotive
Verified Customer
August 21, 2012

Chris Murphy's keeps you informed and always provides enough information for you to make service decisions.

Flag This
Chris Murphy's Automotive
Verified Customer
August 17, 2012

Wendy is mean.

Flag This
Chris Murphy's Automotive
Verified Customer
August 14, 2012

Attentive to my requests

Flag This
Chris Murphy's Automotive
Verified Customer
August 03, 2012

If you are looking for a quality Automotive repair shop, look no further. They treat you with respect, speak in plain terms, do as they promise and give quality advice for you to keep your car in tip-top shape. I won't trust my car to ANYONE else. I am now a customer for life!

Flag This
Chris Murphy's Automotive
Verified Customer
July 27, 2012

Chris Murphy always has excellent service and people who can explain things to a mechanical idiot.

Flag This
Chris Murphy's Automotive
Verified Customer
July 20, 2012

Chris Murphy is nothing less than an honest and fair automotive technician. I have known him for over 20 years, and he has treated me very fairly on every occasion. While I live on the opposite side of Dallas from him (say, a 45 minute drive), I make every opportunity to have him perform my automotive work, vs. a shop within 5 minutes from me. Highly recommended!!!

Flag This
Chris Murphy's Automotive
Verified Customer
June 22, 2012
Chris Murphy's Automotive
Verified Customer
June 19, 2012

Quality service at fair prices!

Flag This
Chris Murphy's Automotive
Verified Customer
June 11, 2012

Very friendly, explain every detail, give hard rock estimates, provides options.

Flag This
Reply from Chris Murphy's Automotive -  Chris Murphy AutomotiveFebruary 11, 2014 15:34

Thank you for the feedback Terry!

Chris Murphy's Automotive
Manoj K
February 10, 2014

Good and Fast Service in low cost..............

Flag This
Get Directions to Chris Murphy's Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(214) 997-6819

Auto Repair Experience

  1. Chris Murphy, Owner
  2. Established 1992
  3. 4 Auto Repair Mechanics on Staff
  4. 56 Years of Car Repair Experience
  5. 2 ASE Certified Auto Technicians
  6. 1 ASE Master Auto Technicians