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Chipps Auto Repair

21 Dylan Dr, Fairmont, WV 26554 Map & directions

Call Now: (304) 527-8588

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About Chipps Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
87
Tools & Equipment (?)
85
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Chipps Auto Repair Service was established in 1980 by Charles Chipps. Charles and his team of experienced professionals spend a lot of time attending the ongoing automotive training that is takes to stay current and able to service and repair modern vehicles. This training, coupled with the right automotive tools and computer diagnostic equipment make this RepairPal Certified shop a great place for professional repairs. These repairs range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Chipps Auto Repair Service is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Oil Change & Lube Scheduled Maintenance
Service & Repair

Amenities

Early Bird Dropoff Rental Car Shuttle Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Chipps Auto Repair
Verified Customer
May 30, 2014

The shop is very transparent, the manager showed how and why the repair came about. I respect him and his work.

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Chipps Auto Repair
Verified Customer
May 30, 2014

I shopped around first and they were almost half cheaper and I have never had any problems. Also the estimates are higher than the bill will come to.

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Chipps Auto Repair
Verified Customer
May 30, 2014

I have no issues with them or there work, that's is why I think they have good customer service.

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Chipps Auto Repair
Verified Customer
May 29, 2014

They are friendly, get the repairs done quickly, intelligent by not taking all day to get the repairs done.

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Chipps Auto Repair
Verified Customer
May 28, 2014

They do good work by having my car fixed right the first time but their prices are high.

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Chipps Auto Repair
Verified Customer
May 23, 2014

The price is kinda high and repairs take two to three days.

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Chipps Auto Repair
Verified Customer
May 22, 2014

I have been going there for many years, the prices aren't outrageous and he is my pastor.

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Chipps Auto Repair
Verified Customer
May 21, 2014

They did the work I requested, and I was satisfied with their service. He has been a friend of mine for a few years.

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Chipps Auto Repair
Verified Customer
May 19, 2014

I thought they did a really good job, except some things. What I had done, they did excellent. Service is really well and they're friendly, they want to help out as much as possible.

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Chipps Auto Repair
Verified Customer
May 15, 2014

They did pretty good service on my truck without charging me an arm and a leg for it. The prices were very reasonable compaired to the dealers and other shops I've been to.

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Chipps Auto Repair
Verified Customer
May 15, 2014

I am completely satisfied with their work because it's always done right.

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Chipps Auto Repair
Verified Customer
May 14, 2014

They were honest with me about the repair. They contacted me before I put a ton of money into the repair to see what I wanted to do. They always take the time to talk with me and give me advice.

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Chipps Auto Repair
Verified Customer
May 13, 2014

When they repaired my car they didn't put all the parts back and they didn't believe me. It took 55 dollars for a tow because my pulley fell off. So it took 500 dollars to get my car repaired after I had it at that same shop that charged me 600 dollars. Also they are not honest.

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Chipps Auto Repair
Verified Customer
May 12, 2014

They do good work and do good service, they know what they are doing and never do work that wasn't asked for, and they are friendly and courteous.

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Chipps Auto Repair
Verified Customer
May 09, 2014

I have been going there for years and I know his whole family.

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Chipps Auto Repair
Verified Customer
May 09, 2014

They have pretty reasonable prices, close to my work and will pick me up for transportation while they work on my car. Also if you mention to get help with cheaper parts, they will try.

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Chipps Auto Repair
Verified Customer
May 07, 2014

I have only used them a couple of times. I try to keep the same mechanic but at the same time I only just moved to this area and I am undecided on whether I will go back.

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Chipps Auto Repair
Verified Customer
May 02, 2014

I have used them for a long time and they have been pretty good over the years, they are good at scheduling and getting the work done quickly and efficiently. Their prices are a little bit higher than I would like them to be, at one point they had the lowest prices around but over time their prices have gotten a lot higher.

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Chipps Auto Repair
Verified Customer
April 30, 2014

The only reason they did not get a ten, was an issue about the time it involved, three to four days. It was OK. I am retired.

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Chipps Auto Repair
Verified Customer
April 30, 2014

I took the car in for repairs, the transmission started messing up, locked in second gear completely. I still have an oil leak. Then after they repaired the oil leak, there are more oil leaks.

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Chipps Auto Repair
Verified Customer
April 29, 2014

I've been satisfied with what was done and what they fixed what was done right.

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Chipps Auto Repair
Verified Customer
April 29, 2014

Number one is customer service. Basically my whole experience and how everything was explained to me. He also recommended for me to come back free of charge to check for leaks again. The only service I had was the air conditioner service. I definitely plan on taking my vehicle back there if I need any other work done.

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Chipps Auto Repair
Verified Customer
April 25, 2014

Extremely good service, very helpful, they will do extra things. They do really well, prices are good.

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Chipps Auto Repair
Verified Customer
April 22, 2014

They did exactly what needed to be done, they were very helpful. It still works, the repair still held up.

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Chipps Auto Repair
Verified Customer
April 17, 2014

They do good work in the area. They are one of the best.

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Chipps Auto Repair
October 13, 2010

Tried to talk me into doing much more for my car. She didn't really NEED it all at the time, so I turned it down.

Otherwise, nice people, they know what they're doing.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(304) 527-8588

Auto Repair Experience

  1. Charles Chipps, Owner
  2. Established 1980
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 58 Years of Car Repair Experience