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Chico Car Care

1369 E 9th St, Chico, CA 95928 Map & directions

Call Now: (530) 924-3426

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About Chico Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
95
Tools & Equipment (?)
89
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Chico Car Care works hard to set itself apart from other automotive shops in a couple of ways; they specialize in the repair of Toyota and Lexus vehicles, they strive to repair your vehicle right the first time, and they believe in providing many customer conveniences, including shuttle service, taxi rides, service reminders, and a early bird drop off to make your visit easier. This team of professionals has been providing good quality automotive repair since 2005. They have the training and automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. Their work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Recent customer describe this RepairPal Certified team as reasonable, honest, trustworthy, reliable, and professional.

Auto Makes We Service

Acura Buick Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Mazda Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Saturn
Scion Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Service & Repair Timing Belts

Amenities

Early Bird Dropoff Extended/Evening Hours Financing Gas/Diesel
Heated Waiting Room Service Guarantee Wireless Internet

Customer Reviews 25 verified reviews

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Chico Car Care
Verified Customer

Great customer service, quick but kind of expensive.

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Chico Car Care
Verified Customer

They are always very professional and do a great job.

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Chico Car Care
Verified Customer

Very nice and quick,

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Chico Car Care
Verified Customer

They are expensive yet seem to know what they are doing. Some services are available elsewhere however their experience is valuable.

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Chico Car Care
Verified Customer

Good service and a willingness to explain all of the details regarding the maintenance and repair of my car.

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Chico Car Care
Verified Customer

They provide excellent service and prices.

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Chico Car Care
Verified Customer

Very reasonable and honest!

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Chico Car Care
Verified Customer

Dan and is staff demonstrate high levels of trust, integrity and workmanship. Dan's word and commitment to complete the job on my car on time is unmatched. All information and explanations of the work to be completed is always fully communicated.

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Chico Car Care
Verified Customer

Chico Car Care always takes good care of me. I trust them. Excellent customer service.

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Chico Car Care
Verified Customer

I feel confident in the quality of work and time taken to explain all repairs.

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Chico Car Care
Verified Customer

They always make sure they fixed my car correctly, get me in ASAP & help me with little problems very easily & quickly. I feel they care about my car as much as I do.

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Chico Car Care
Verified Customer

I like them because they are conscientious and honest, near as I can tell.

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Chico Car Care
Verified Customer

This business provides thorough and excellent service to our vehicles and provides excellent customer service to us!

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Chico Car Care
Verified Customer

Quick service & very good work.

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Chico Car Care
Verified Customer

The service and diagnosis is great! We have been very happy with the repairs we have had done there.

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Chico Car Care
Verified Customer

The were professional and helpful and seemed to do a good job.

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Chico Car Care
Verified Customer

They warrant a high score. Very good place to get your vehicle serviced.

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Chico Car Care
Verified Customer
Chico Car Care
Verified Customer

Very thorough, knowledgeable about my car, friendly, staff and service.

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Chico Car Care
Verified Customer

They are honest and very personable.

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Chico Car Care
Verified Customer

They're honest, accurate, trustworthy, price-conscious.

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Chico Car Care
Verified Customer

Very professional and knowledgeable.

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Chico Car Care
Verified Customer

I love this place. They are friendly and trustworthy. They always seem to be able to get things done on a schedule that works for me, will work hard to minimize the cost, and always do top quality work.

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Chico Car Care
Verified Customer

Excellent Service and friendly personnel.

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Chico Car Care
Verified Customer

They accomplished everything I needed professionally and at a very reasonable cost.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(530) 924-3426

Auto Repair Experience

  1. Daniel Hiestand , Owner
  2. Established 2005
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 80 Years of Car Repair Experience