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Chevrolet Express 3500 Recall 14V117000

Insufficient Instrument Panel Padding

Body, Interior & Misc., March 17, 2014

RepairPal Expert Overview

Our Quick Take:

In the event of a crash, an unbelted front seat passenger could be injured if their head were to contact the instrument panel.

What Should You Do?

As of this writing General Motors has not released a notification schedule for this recall. If you don't receive notification in a reasonable time and feel you should have, please contact your dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The General Motors recall number is 14082.

Summary:

Certain vehicles are being recalled because if a crash were to occur not requiring deployment of the front airbags, the head of an unbelted front seat passenger could hit the instrument panel, resulting in personal injury because the panel may not sufficiently absorb the impact. As of this writing, General Motors is still working on a remedy for this concern.

Original Recall from the NHTSA

Model Year(s): 2009, 2010, 2011, 2012, 2013, 2014

Manufacturer's Report Date: March 17, 2014

NHTSA CAMPAIGN ID Number: 14V117000

NHTSA Action Number: N/A

Component: AIR BAGS

Potential Number of Units Affected: 303,013

Summary: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Remedy: GM will notify owners. The manufacturer has not yet provided a remedy plan or notification schedule. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration