Chevrolet Cruze Recall 11V270000
Potential Loss of Steering
Suspension & Steering, May 5, 2011
RepairPal Expert Overview
Our Quick Take:
The steering shaft may separate from the steering gear, which may cause a loss of steering control, increasing the risk of a crash.
What Should You Do?
This should be considered a high priority recall. Steering ability could be lost without warning. Please contact your General Motors dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.
The bolt attaching the intermediate steering shaft to the steering gear may not have been properly installed. The steering shaft may separate from the steering gear, which may cause a loss of steering control, increasing the risk of a crash. Dealers will inspect and repair the intermediate shaft/steering gear connection as necessary to assure the shaft is properly assembled. No schedule for owner notification is available at this time. The General Motors recall number is 11149.
Original Recall from the NHTSA
Model Year(s): 2011
Manufacturer's Report Date: May 5, 2011
NHTSA CAMPAIGN ID Number: 11V270000
NHTSA Action Number: N/A
Component: STEERING:GEAR BOX:SHAFT SECTOR
Potential Number of Units Affected: 128,911
Summary: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Notes: GM'S SAFETY RECALL NO. 11149. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Recall data provided by the National Highway Traffic Safety Administration