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Check Engine light is not on. on 2000 Buick Regal

My car jerks when the automatic gears change and the check engine light is not on, and I had the transmission fluid and filter changed. Please reply.

Asked by for the 2000 Buick Regal
If there is jerking when gears shift, there is likely an internal transmission issue, or a pressure issue at the valve body. It may or may not be repairable via electrical components in chassis.

A diagnosis needs to be performed to determine the extent of the issue and a recommended repair path.
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If there is jerking when gears shift, there is likely an internal transmission issue, or a pressure issue at the valve body. It may or may not be repairable via electrical components in chassis.

A diagnosis needs to be performed to determine the extent of the issue and a recommended repair path.