Chapman Auto Repair

✓ RepairPal Certified
807 W Chapman Ave
Orange, CA 92868
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OPEN NOW
M
7:00am to 6:00pm
OPEN NOW
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 5:00pm
W
7:00am to 6:00pm
Su
Closed
Call now:
(714) 786-6249

Auto Repair Experience

  • Ken Scholl, Owner
  • Established 2005
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience

Scorecard

Chapman Auto Repair was established in 2005 and has been providing Orange and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained, and ASE Certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “friendly”, “professional”, “courteous”, and “knowledgeable”. A Local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Ken Scholl, Owner
  • Established 2005
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

The auto repair professionals at Chapman Auto Repair of Orange, CA have been faithfully serving the Orange,CA, Tustin, CA, Anaheim, CA and Santa Ana,CA areas since 2005. We specialize in servicing nearly all brands of vehicle including Honda, Toyota, Acura, Lexus, Chevrolet, Ford and many more!

We offer complete automotive solutions at great prices. From basic oil changes to transmission replacements, to in house front end alignments, factory scheduled maintenance services, we can do it all. Domestic, Asian and European vehicle lines are all handled daily.

ReviewsMap
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Overall Rating

49 Verified Reviews

Customer Reviews

Verified CustomerNovember 06, 2015

The people are nice, I was offered a ride home w/out needing to ask. My work was done in a timely manner.

Verified CustomerNovember 04, 2015

They were really down to earth and it felt like family was working on my car.

Verified CustomerNovember 04, 2015

I paid $65 for an oil change. The first time I came I got it for $20 with a coupon. Surprised at how much it was even after being a returning customer. I can get the same service done for $30 anywhere else.

Verified CustomerNovember 02, 2015

Their service is the best I have ever had from any shop anywhere. Their honesty shines through.

Verified CustomerNovember 02, 2015

We have used your shop 3 times, while repairing/restoring our Chevy truck. Your staff are very friendly and knowledgeable.

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Verified CustomerOctober 28, 2015

I've had service done 3 times here and every time, my car has run perfectly afterwards.

Verified CustomerOctober 26, 2015

Location, size of shop is on the small side

Verified CustomerOctober 24, 2015

They told me I needed new tires but that was incorrect.

Verified CustomerOctober 02, 2015

Great shop with wonderful HONEST people. They won't perform any work if you don't need it. So hard to find these days.

Verified CustomerOctober 01, 2015

Always go there. They are nice people.

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Verified CustomerSeptember 30, 2015

Very professional, friendly and knowledgeable.

September 29, 2015

The customer service was prompt.

Verified CustomerSeptember 28, 2015

Professional Service, honest work & on time.

September 28, 2015

Great service.

Verified CustomerSeptember 28, 2015

They have done good work in the past, but I've gone in several times for the same symptom; they've always "fixed" it, at a huge cost; but it never goes away. the latest recommendation was for a new engine block.

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Verified CustomerSeptember 26, 2015

They are very friendly and try to make your experience very pleasant. All of the people there are very nice. My cars check engine light was on and they did a diagnostic test for $87 which is very reasonable.

Verified CustomerSeptember 25, 2015

Excellent, professional, reliable work. Done very quickly.

September 25, 2015

Everyone was nice, and welcoming.

Verified CustomerSeptember 25, 2015

I have been bringing my car to them for over 10 years now and they always do a wonderful job maintaining or repairing it when needed. My car now has over 300,000 miles on it and is still going strong.

Verified CustomerSeptember 25, 2015

Staff was very help and courteous.

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September 25, 2015

They were very good, good communication and quick repair. They seem to really care.

Verified CustomerSeptember 24, 2015

Thus far the work I have received for both my vehicles has been outstanding.

September 24, 2015

The staff is friendly. My car was ready in the two hours they predicted.

Verified CustomerSeptember 23, 2015

I have overall had a good experience there.

Verified CustomerSeptember 22, 2015

The turn around time was very fast and friendly service.

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Verified CustomerSeptember 22, 2015

Great service,honest, friendly people.

September 21, 2015

Not honest about charges.

Verified CustomerMarch 23, 2015

They were very polite, very courteous and very customer focused.

Verified CustomerMarch 22, 2015

They are very helpful and efficient. I was in there less than an hour. They also provided me lunch why I waited for my car to get done, the prices were fair.

Verified CustomerMarch 22, 2015

Customer service was beyond exceptional. They made sure all the repairs was done properly and correctly.

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Verified CustomerMarch 22, 2015

I go in and sometimes have good results and sometimes get mixed results. Right now I'm getting mixed results.

March 20, 2015

Good customer service; very giving with perks. They provided tow service for one of the jobs done on my car.

March 20, 2015

They give their customers a comfortable couch to sit on and a loaner car if needed, they go the extra mile to get your business. The service writer will get his hands dirty if you ask him to. I did have to go back but it was for a different issue, and they fixed that without charging me.

Verified CustomerMarch 19, 2015

I have used their services for years and have referred people there who have been as happy as I was, and they have forwarded that referral to other people, and I know this to be a fact. They are also participants in the Orange Chamber of Commerce, which I am also a member. They do good work, their warranties are good. Most of the time they fix things correctly the first time. One time they did not repair what was actually broken. I took my car back in and they corrected the error without charging me. They are not cheap, but the service is worth what they charge.

Verified CustomerMarch 19, 2015

They are extremely friendly, easy to work with and all around they are good people.

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Verified CustomerMarch 19, 2015

Good customer service; they had a free shuttle service. They were friendly.

March 19, 2015

I have been going to them for a while. The mechanics I usually go to are no longer there, they are no longer focused on making their customers happy. They focus more on making money now.

Verified CustomerMarch 18, 2015

They're extremely knowledgeable and friendly.

Verified CustomerMarch 18, 2015

The service that we received was good and they were courteous.

Verified CustomerMarch 17, 2015

They seem like they did what they said they were going to do when they said they were going to do it. The price was excessively high, they just replaced a hose and put some coolant in, but the labor was about $180.00. I'm not rich living paycheck to paycheck. The service was good and the people were pleasant.

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Verified CustomerMarch 16, 2015

They did excellent work! They were clear about what they were doing, they even sent me a video. Their prices were reasonable and they got a lot done in one day!

Verified CustomerMarch 16, 2015

They have friendly service, fair prices and they offer a good value for the money.

Verified CustomerMarch 16, 2015

Everyone was nice there and had really great service. They were just highly expensive. A little more then I expected.

Verified CustomerMarch 15, 2015

I like their work. I had cask in the car and they gave back the cash I forgot was there. They prevented it possibly being taken at their shop and at the car wash, they're honest. The work is good and I feel they're fair, my car works.

March 15, 2015

It was good. The service was great, the quality was good. I have no complaints, everything was perfect.

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Verified CustomerMarch 13, 2015

I like the quality of the service and their accuracy with the repairs. Meaning not having to come back a second time.

Verified CustomerMarch 13, 2015

They were honest, upfront about the repair. I had a remanufactured engine put in. They also found a couple other things wrong, and they fixed the problem. They were looking out for me, they were upfront with me, they had my best interest. When I walked in the shop, the people were friendly and very understanding. The mechanic who worked on my car was very professional, explained everything to me. When I picked up my car everything was done as promised. I would say I would recommend them for any kind of engine work. They did a great job with all my needs.

March 13, 2015

They are really nice and I like them. The service is good and the customer service is good.

Verified CustomerMarch 13, 2015

I appreciate the work they do.

December 15, 2015

After dropping my vehicle off for ignition issues, I researched in my records and found we had never replaced spark plugs. I asked the technician how the plugs looked and their response was "they look like new, I would not recommend to replace them."

I paid for them to diagnose the issue. They quoted 2 things that even the manufacturer agrees was not needed,

I went home, pulled the plugs and found them to be in horrible condition. After replacing them myself, the $1,900 repair estimate turned into a $60 resolution. Everything was fixed, the check engine light turned off, and now I do not trust these guys. For the note, it has been over a month and the engine has not ran rough even once since, which was regularly occurring when it was taken into the shop.

I even reached out to the GM to give him the opportunity to make it right for us, I even dropped off the spark plugs, and haven't had any communication since, despite a couple professional follow-up messages. Very sad as I once thought highly of their service, but the real test is always when there is a problem and in how they take that opportunity to recover from the situation. There was no recovery attempt with me and as such I will not return and take the risk of another poor service opportunity and a potential rip-off attempt.

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February 17, 2010

I was very impressed with the professionalism and explanation of repairs I received. The work completed was timely and well done. The staff was friendly, knowledgeable, and concerned, not only about the care of my car but also my safety and well being in their recommendation of services needed/performed.

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