Chapel Hill Tire

This shop is not RepairPal Certified. Learn more
11470 US Highway 15-501 #236
Chapel Hill, NC 27517
OPEN NOW
M
7:30am to 5:00pm
OPEN NOW
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
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Closed
W
7:30am to 5:00pm
Su
Closed
(919) 960-6001

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Auto Repair Experience

  • Marc Pons, Owner
  • Established 1953
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 74 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

23 Reviews

Customer Reviews

November 08, 2013

They are reliable and polite.

Verified CustomerNovember 07, 2013

It is good customer service but it is very expensive. So not knowing if everyone has my resources, I would be hesitant to recommend them.

November 05, 2013

They offer high quality, honest & timely service - though sometime a little pricey.

Verified CustomerNovember 01, 2013

I don't feel that this company recommends services you don't need. I feel very comfortable with them being honest and not taking advantage of customers.

October 25, 2013

We have a long history with CHT, and have recommended them to friends many times.

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October 25, 2013

This shop offers convenience, fair price, warranty on work, and a friendly staff.

October 23, 2013

Always very accommodating to us when the car needs attention. Shuttle service is a huge help.

October 22, 2013

Good service.....fast

October 22, 2013

We were satisfied and would be willing to share that with friends.

Verified CustomerOctober 18, 2013

I trust the people at the Chapel Hill Tire - Cole Park Plaza shop, and they've done an excellent job of keeping my 1989 BMW running in fine shape...

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Verified CustomerOctober 17, 2013

The staff is always friendly, helpful and the work is excellent

October 16, 2013

They provided quick and courteous service.

October 15, 2013

I feel like the people there are honesty interesting in helping.

October 03, 2013

Fine for regular maintenance

Verified CustomerSeptember 30, 2013

Consistent quality service - friendly and fast.

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September 27, 2013

I have been a customer for about 15 years and I like the way they take care of my car, a LS Lincoln, bought in 2000

September 27, 2013

I have had spotty luck with them and spent a lot of money to get one thing corrected multiple times. Finally this last time they fixed and charged me a lot(over $500) once again. The other times thye didn't fix it and still charged me over $1000.

Verified CustomerSeptember 26, 2013

The work done is good quality. It is done in a timely manner. They alert me when something out of the ordinary needs to be done. Since I am a female senior citizen, I worry about being taken advantage of, this has never been the case at Chapel Hill Tire. They are tolerant of my puppy who usually accompanies me.

August 28, 2013

Prompt professional service.

Verified CustomerAugust 27, 2013

I would recommend a friend if money/cost was not an issue. CHT's work is of good quality but over the years I find that CHT's charges for labor and parts to be about one-third to one-half higher than other mechanics. This most recent estimate by CHT was around $2,400 and I got the exact -- the exact! -- same work done for $1,600 elsewhere. I have your estimate and the other mechanics invoice as proof. Also, I will never forget sitting in Tararos (sp?) Mexican restaurant next to the Cole Park store and listening to two of your men sitting in the booth behind me talking about the importance of "upselling" -- making an effort to sell customers as many services and parts as possible whether they were needed or not. I swear on my Mother's grave that this is absolutely true.

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August 19, 2013

Most of my friends have mechanics they are wedded to, but if someone asks me I would recommend Chapel Hill Tire

August 08, 2013

All employees are attentive, educated and the car was ready exactly when they said it would be.

Verified CustomerAugust 05, 2013

They are friendly. Shuttle service to my house. Comparable prices.

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OVERALL SCORE
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OPEN NOW
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OPEN NOW
Th
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M
7:00am to 11:00pm
F
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T
7:00am to 11:00pm
S
7:00am to 5:00pm
W
7:00am to 11:00pm
Su
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All repairs are backed by a 12 months / Unlimited miles warranty.