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Certified Benz & Beemer

6725 E McDowell Rd, Scottsdale, AZ 85257 Map & directions

Call Now: (480) 409-3781

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About Certified Benz & Beemer

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
89
Technical Ability
93
Tools & Equipment
87
Customer Service
97
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Certified Benz & Beemer was established in 2007 and has been providing Scottsdale and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “friendly”, “helpful”, “fantastic”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Certified Benz and Beemer offers premium service and care for your automobile. Specializing in Mercedes Benz and BMW.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Honda Hummer
Hyundai Infiniti Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair
Upholstery Vehicle Detailing Windshield/Glass

Amenities

Car Wash Coffee Early Bird Dropoff Free Estimates
Free Multi-Point Safety Inspection Gas/Diesel Heated Waiting Room Loaner Car
Open Saturday Parts/Accessories Se Habla Espanol Senior Discount
Service Guarantee Shopping Nearby Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 49 verified reviews

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Certified Benz & Beemer
Verified Customer
July 29, 2015

I always receive superb service and respect from Tyson. Everything is explained to my understanding and he goes above and beyond for me.

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Certified Benz & Beemer
Verified Customer
April 17, 2015

Tyson is so excellent. His customer service is out of this world. He really goes beyond to help. As long as he works there, I will be a customer.

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Certified Benz & Beemer
Verified Customer
July 31, 2015

I would like to give a thanks to Val and the mechanic who did oil change on my BMW550I on Friday for their hospitality.

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Certified Benz & Beemer
Verified Customer
July 29, 2015

Fast and friendly service.

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Certified Benz & Beemer
Verified Customer
July 28, 2015

Good service people.

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Certified Benz & Beemer
Verified Customer
July 28, 2015

Excellent service; polite, knowledgeable staff; competitive pricing.

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Certified Benz & Beemer
Verified Customer
July 28, 2015

Took longer then 1 week to fix.

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Certified Benz & Beemer
Verified Customer
July 28, 2015

Bryan is The man! Always stays in contact and keeps me up to date.

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Certified Benz & Beemer
Verified Customer
July 23, 2015

Outstanding job.

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Certified Benz & Beemer
Verified Customer
July 21, 2015
Certified Benz & Beemer
Verified Customer
July 20, 2015

Excellent and timely service.

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Certified Benz & Beemer
Verified Customer
July 17, 2015

The mechanics and the service reps are pleasant and do a good job.

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Certified Benz & Beemer
Verified Customer
July 15, 2015

The service attendant was very informative and pleasant.

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Certified Benz & Beemer
Verified Customer
July 13, 2015

Excellent experience and great quality service.

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Certified Benz & Beemer
Verified Customer
July 13, 2015

They have left the oil leaking every time we go there for an oil change and we have to wait for over an hour while they correct their mistake.

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Certified Benz & Beemer
Verified Customer
July 11, 2015

The service personnel were very informative and helpful. They explained everything they were doing to my vehicle.

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Certified Benz & Beemer
Verified Customer
July 10, 2015

Excellent customer service.

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Certified Benz & Beemer
Verified Customer
July 10, 2015
Certified Benz & Beemer
Verified Customer
July 10, 2015

I bought a car and have been back for two oil changes. The first change, hey left off my oil cap and got oil all over my engine. Then, yes broke my oil stick. I had 2 oil spills on my driveway and my car was back and forth in the shop for 3-4 days. The second oil change, my car came back with a quarter size dent in the door! Service said they could not even look at it for two weeks! I paid a third party out of my own pocket to remove the dent. I am scared to take my car back.

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Certified Benz & Beemer
Verified Customer
July 08, 2015
Certified Benz & Beemer
Verified Customer
July 07, 2015

People are nice and quick to help.

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Certified Benz & Beemer
Verified Customer
July 06, 2015

We've been very happy with our CBB experience.

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Certified Benz & Beemer
Verified Customer
June 30, 2015

The quality of service was not as good as it has been in the past.

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Certified Benz & Beemer
Verified Customer
June 23, 2015

The service department unfortunately has to deal with me quite frequently and they are really fantastic.

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Certified Benz & Beemer
Verified Customer
June 22, 2015

I still prefer BMW of Scottsdale.

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Certified Benz & Beemer
Verified Customer
June 20, 2015

Great service, price and customer service.

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Certified Benz & Beemer
Verified Customer
June 16, 2015

They are very experienced, and completed the work in a timely manner at a fair price.

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Certified Benz & Beemer
Verified Customer
June 12, 2015
Certified Benz & Beemer
Verified Customer
June 09, 2015

My service advisor was very helpful and direct about what was needed - they gave me a warranty on my repair - and had my car fixed in a timely manner.

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Certified Benz & Beemer
Verified Customer
June 06, 2015

It was quick and the hospitality was good as well.

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Certified Benz & Beemer
Verified Customer
June 06, 2015

Good service and competitive pricing.

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Certified Benz & Beemer
Verified Customer
June 05, 2015

Great service advisor.

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Certified Benz & Beemer
Verified Customer
May 27, 2015

Poor service after the sale. The recent repairs that were performed did not fix the problem. No one called to follow up.

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Certified Benz & Beemer
Verified Customer
May 20, 2015

Great customer service.

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Certified Benz & Beemer
Verified Customer
May 15, 2015

I received great service and affordable price.

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Certified Benz & Beemer
Verified Customer
May 15, 2015

Marginal work quality, little explanation on the repair, always leave feeling ripped off.

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Certified Benz & Beemer
Verified Customer
May 14, 2015
Certified Benz & Beemer
Verified Customer
May 09, 2015

Courteous, fast and efficient in their diagnosis and repair of our problem.

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Certified Benz & Beemer
Verified Customer
May 07, 2015

Excellent customer service without the high pressure sales techniques other dealerships use.

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Certified Benz & Beemer
Verified Customer
May 07, 2015

They take care of their customer.

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Certified Benz & Beemer
Verified Customer
May 05, 2015
Certified Benz & Beemer
Verified Customer
April 23, 2015

Great personal attention and excellent attention to detail.

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Certified Benz & Beemer
Verified Customer
April 21, 2015

The people are friendly and the service is great!

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Certified Benz & Beemer
Verified Customer
April 16, 2015

I liked their service.

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Certified Benz & Beemer
Verified Customer
April 03, 2015
Certified Benz & Beemer
Verified Customer
April 01, 2015

I had a great buying experience, but on the service side of the business, I was not pleased. My most recent and last visit to the service department was the worst. I received a call from my advisor telling me that one of the technicians dented my car when they were moving it. And to make matters worse, my advisor then tells me that they won't have any loaners for 2 weeks, and if I need a rental car, I would have to come out of pocket. I was highly dissatisfied at this point. After multiple calls to the service manager and the owner, I was then given a free rental through enterprise. I was completely disappointed for the simple fact that I had to go through all of this trouble for something that was not my fault.

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Certified Benz & Beemer
Verified Customer
March 12, 2015

Was in 3x for one repair and 4x for another repair and the car was purchased from them within the year.

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Certified Benz & Beemer
Verified Customer
March 04, 2015

They staff is very knowledgeable and they do what they say at the price they say it.

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1 verified customer did not leave comments but provided this rating:

(1) by Ronald
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(480) 409-3781

Auto Repair Experience

  1. Tony Lombardo, Manager
  2. Established 2007
  3. 10 Auto Repair Mechanics on Staff
  4. 175 Years of Car Repair Experience